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Smart Hotel Saslong

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smart Hotel Saslong

Exterior
Breakfast and dinner served, international cuisine
Reception
Bar (on property)
Birthday party area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
Via Pallua 40, Santa Cristina Val Gardena, BZ, 39047
  • Val Gardena
    1 min walk
  • Monte Pana Ski Lift
    16 min walk
  • Ciampino-Sella Ski Area
    3 min drive
  • Bolzano (BZO)
    62 min drive

Room options

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, down duvets, in-room safe, desk

Double or Twin Room

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room (2 bunk beds)

Quadruple Room (2 bunk beds) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Quadruple Room (2 bunk beds)

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down duvets, in-room safe, desk

Triple Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Smart Hotel Saslong

Simple base for skiers with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Smart Hotel Saslong include ski storage and ski passes.
Smart Hotel Saslong offers 50 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a hairdryer. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Smart Hotel Saslong, you're just a quick walk from Dolomites. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Blue Restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from Dolomites and Val Gardena
  • Train station pick-up, train station drop-off and ski shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Smart Hotel Saslong helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll have access to the health club at a partner property. Free self parking is available. A complete renovation of Smart Hotel Saslong was completed in May 2022.

This 3-star Santa Cristina Val Gardena hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Blue Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Restaurants on site

  • Blue Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in public areas
  • Lift (150 centimetre wide door)
  • Roll-in shower (119 centimetre wide)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (120 centimetre wide)

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The property is closed between 7 April and 31 May.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: EUR 9 per day
  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.00 for adults and from EUR 20.00 for children
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Smart Hotel Saslong offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Smart Hotel Saslong
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Saslong Santa Cristina Val Gardena
Smart Saslong
Smart Hotel Saslong Hotel
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Hotel Saslong Hotel Santa Cristina Val Gardena

Smart Hotel Saslong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 191 reviews" "
Rating 8 - Good. 67 out of 191 reviews" "
Rating 6 - Okay. 20 out of 191 reviews" "
Rating 4 - Poor. 5 out of 191 reviews" "
Rating 2 - Terrible. 2 out of 191 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Santa Cristina
Great place to stay with free breakfast. Comfortable beds. Stylish.
Stayed 1 night in Jul 2024

10/10 Excellent

Arushi

Stayed 1 night in Jul 2024

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We had to leave another hotel that morning, and asked if we could store our bags for a couple of hours before check-in. They said we could but that it would cost 10 euro. That wasn't a great first impression. I guess they're going for an automated check in service in general, so it feels like there isn't anyone readily at the front desk, and very imprersonal. Then we noticed their coffee in the lobby had a charge too. It was a lot of nickeling and diming. The room was okay except it smelled heavily of cleaning products. The one great thing was the breakfast the next day. Overall, this was a mediocre experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Ronaldo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very easy to get to, staff incredibly friendly and also helped me setup a surprise of champagne and treats for myself and my wife to celebrate our recent marriage! Breakfast was great as well, would definitley stay again!
Stayed 2 nights in Jun 2024

4/10 Poor

Crysta

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
While this is a cute hotel it’s very expensive for what you get. The rooms are teeny - teeny tiny. The towels are not in the bathroom so when you get out of the shower you suddenly realize that you need to walk into the room to get a towel. They don’t have shampoo and conditioner or lotion - just a small circle of soap labeled that it’s multipurpose. The room smelled - it seems they pump a scent into the room and it was not a pleasant one. The room also smelled like smoke the entire trip due to the people next door smoking in their room. The bar is very cute but the dinner menu was akin to school lunch. More like someone heats up food as opposed to a chef. My shrimp came out cold inside and the pasta sauce was basic. My husband broke his leg skiing and had to get emergency surgery at the Dolomite Sport Clinic. When we got back to the hotel we asked for a chair to put in the shower because they did not have accessible rooms and he was unable to bear weight on one leg. They said they would give us a patio chair that could get wet and we waited but they never brought anything so my husband had to lay in the shower floor to get clean. The breakfast buffet was a nightmare; too many people and not enough food. When I tried to bring my husband breakfast in the room due to his leg and the recent surgery they refused to allow me to bring plates to the room so I had to pile food into napkins. There are rules and there is common sense. This is more of a hostel than a hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our family
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice stay. Highly recommend the efficiency and modern accommodations. Breakfast was one of the best we had on our trip. Staff was great! Free underground parking a huge plus.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Dan, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
their breakfast was great! the location was okay, you need take bus to either Ortisei to Santa Christina
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amaizing.Huge variety of everyting you wish for.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Smart Hotel Saslong is, in many ways, really more of an upscale (all private room) hostel in a fantastic location. Guests have to pay additional for every amenity (except wifi and parking). So, for example, you pay for fresh towels and to have your room serviced. Additionally, the beds are quite firm, the pillows flat. Spending minimal time there, we made it work as sort of a crash pad for our hiking adventure in the Dolomites. We would never stay there again, and would not recommend it to other travelers.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good location, good room condition and clean rooms.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the ski bus stops. Nice rooms with very comfortable bed. The availability of a ski and boot room with boot dryer is very convenient
Stayed 4 nights in Feb 2019

4/10 Poor

Shannon

Disliked: Staff & service
Be Smart and don’t stay in this overpriced Ibis.
I found the front desk person to be extremely unfriendly and unhelpful. I had booked a triple room which cost more than a double, because we were 2 adults and one child.But, due to an error while booking...I was real tired, somehow the number of people changed to 2.Even though the triple room is considerably more,I was charged $80 for the extra person. The lady at the front desk was not willing to offer any assistance, however that is not why I am giving this hotel such a bad review. I felt the attitude was terrible. I accept that I made a error while booking, and accepted the extra charge, though I think it was too much. It was her attitude, so unfriendly.... Overall as well, because of my check in being so poor, the hotel seemed like an overpriced Ibis Hotel. Very small. There was also a light outside my window on the exterior wall that could not be turned off. The final nail in the coffin, this low budget hotel charges you for the toiletries..$12 euro of all things. I never mind spending money for a quality experience, however once I have paid for the room I really dislike it when during the stay you are racking up more charges,especially for soap!
Stayed 1 night in Dec 2018

6/10 Okay

Yehiel (Hilik)

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy, good quality hotel at a low price
Very easy. Checked in ourselves with key in a coded locker. The hotel looks very fancy, new and up to date. The quality of the hotel is very good in this area. Nice restaurant with a buffet and great value for the money. Would deffinetly stay here again if I visit this area.
Stayed 1 night in Sep 2018

2/10 Terrible

Raanan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bad mattress resulted with awful night Wifi does not apply for more than 1 device Poor value for money
Stayed 1 night in Sep 2018

8/10 Good

M Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there again!
It was basically a stopover on our way to a Refugio in the Dolomites. Good bus service right outside the door to take you to the towns in the valley and the lifts up into the mountains. Basic services provided and you pay for extras. Breakfast buffet was generous as was the evening buffet. If you eat dinner between 5 and 7, you pay 14.50 euros for the same buffet you pay 19.50 euros for after 7.
Stayed 2 nights in Sep 2018

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
The check-in is only manned until 7pm and they have a great idea of giving you a code to access keys outside of these hours. Worked great for us. It’s classed as a 2 star hotel but feels way better than that. Very comfy bed and clean room. Nice walk in shower. Simpe decor. Small but nice balcony. There are no tea and coffee making facilities in the room but there is a coffee vending machine in lobby charging 1€ per drink. Would stay here again definitely- great value for money
Stayed 2 nights in Jul 2018

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay for 2 nights
Probably the most value for money hotel in the area. Rooms are modern and clean. Breakfast at blue restaurant below was amazing.
Stayed 2 nights in Jun 2018

10/10 Excellent

Osfersan, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice and confortable place to stay right there at the shoulders of the Dolomites.
Stayed 2 nights in Jun 2018

6/10 Okay

Ehud, Ramat Hasharon

Liked: Cleanliness, room comfort
The only hotel where the reception reopens on 15 hours and what shall we do if we arrive earlier? There is no brekfast so you have to pay for it extra cost.
Stayed 1 night in Oct 2017

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing great, nothing bad.
Hotel was average. It was clean and worked for our needs but lacked charm. Seems to be appealing to the millennial crowd.
Stayed 1 night in Oct 2017