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Hilton Santa Cruz/Scotts Valley

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Reception
Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Pasatiempo Golf Course
    5 min drive
  • Henry Cowell Redwoods State Park
    5 min drive
  • Zip Line
    8 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    37 min drive

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Four Points by Sheraton Santa Cruz Scotts Valley

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (854)
The price is CHF 90
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Four Points by Sheraton Santa Cruz Scotts Valley

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include Access to hot tub, a business centre and conference space. Change of towels is available on request
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hilton Santa Cruz/Scotts Valley's great location. During your stay, you'll be within walking distance of Valley Gardens Golf Course. Free WiFi in public areas, an outdoor pool and a 24-hour gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the location
  • 5 minutes by car from Henry Cowell Redwoods State Park and 6 minutes from Pacific Avenue
  • Dogs welcome for a fee (restrictions apply)
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. For a fee, parking is available.

This 3.5-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Self-parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 556 out of 1070 reviews" "
Rating 8 - Good. 213 out of 1070 reviews" "
Rating 6 - Okay. 153 out of 1070 reviews" "
Rating 4 - Poor. 84 out of 1070 reviews" "
Rating 2 - Terrible. 64 out of 1070 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. So close to Santa Cruz but tucked away.
Stayed 1 night in Feb 2024

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean both rooms and communal spaces. Pool is well maintained Staff is friendly personable and helpful
Stayed 3 nights in Sep 2024

8/10 Good

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

MARIANNE

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Piyush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. No complaints.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insanely good… excellent staff, housekeeping, food service and overall cleanliness. Thanks Hilton!
Stayed 6 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2024

10/10 Excellent

melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place! Delicious dinner at restaurant and breakfast buffet was lovely. We enjoyed the pool and hot tub also. Property was spotless, modern, friendly staff, beautiful location. Definitely a place I'll return to in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk, restaurant and housekeeping staff were all top notch! Made our stay amazing.
Stayed 6 nights in Sep 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Toilet had issues running, on level one was damp and musty, bed was firm
Stayed 2 nights in Sep 2024

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jill, Oxshott

Stayed 1 night in Aug 2024

6/10 Okay

Karim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, and we were very excited to arrive. The rooms, upkeep and facilities did not disappoint. We loved the pool area. However, arriving in the evening to be met with massive parking signs telling you that all customers need to pay for parking at a facility with no parking shortage at all, feels like a shameless money grab for a Hilton property. This was not well referenced on the booking sites. It detracts from all the other great things, and even though we loved the hotel, this parking fee issue is something that will prevent us from coming back since comparable hotels do not charge for parking in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Artur

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice. All around.
Stayed 1 night in Jul 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

tyler

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Everything was great until i saw my ac vent had mold all inside of it even though this was supose to be an allergy free room. They moved us to another room but not alergin free room. Tried to get my extra money back because i paid extra for the alergin room. They said they gave us a balcony instead and thats an upgrade. Overall they didnt seem like they cared to much about the mold. The bar area is great and the staff is amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

shaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All in all a very nice night. Just a bit of early morning (pre-dawn) noise from room above.
Stayed 1 night in Aug 2024

6/10 Okay

Pamela

Liked: Cleanliness
Charged for outdoor parking. There was ample parking at the facility and no observable reason for this up charge. Seemed everything was an up charge, no coffee in the room so had to be purchased in the restaurant. Other hotels provide coffee and water.
Stayed 4 nights in Aug 2024