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Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Terrace/patio
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Pacific Avenue
    ‪13 min walk‬
  • Mission Santa Cruz
    ‪17 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Santa Cruz

Pool
Breakfast included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (1113)
The price is CHF 114
for 1 room
includes taxes & fees
13 Feb - 14 Feb
La Quinta Inn & Suites by Wyndham Santa Cruz

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
This smoke-free hotel features a sauna, coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus laundry facilities and a seasonal outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, laundry facilities and a car charging station
  • On-site recreation includes a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers its guests a sauna and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

Guests are served a free full breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business centre
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool
The property will be renovating from 2 January 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1006 reviews" "
Rating 8 - Good. 239 out of 1006 reviews" "
Rating 6 - Okay. 109 out of 1006 reviews" "
Rating 4 - Poor. 59 out of 1006 reviews" "
Rating 2 - Terrible. 64 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jingyu

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Pedro

Stayed 2 nights in Oct 2024

10/10 Excellent

art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diego

Goid
Stayed 3 nights in Oct 2024

4/10 Poor

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Eduardo

Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve the breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Alicia

Travelled with family
Liked: Amenities
Comfortable beds, morning breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was AMAZING! The pool was too cold and very small. Would have been nice if there was a hot tub. The beds are comfortable. (Not the pull out bed, it was horrible, they need to upgrade the mattress pads in those). I wasn’t happy that we only had one tv when we were staying in the suite room that should have had 2- the cable service kept glitching in and out off and on. We’ve stayed here twice and we will still stay again. Even with the couple of downs about this hotel, you definitely can’t beat the price.
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Liked: Amenities
na
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and check out with a very friendly staff. Lobby and hotel room were super clean and there was a nice selection for breakfast. Definitely will be staying here next time I am in town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with partner
It’s ok
Stayed 1 night in Oct 2024

10/10 Excellent

Sharie

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

8/10 Good

Maria, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole, La Valle

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy and the clerk was super friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Greicy

Stayed 1 night in Sep 2024

10/10 Excellent

SHEILA RIVERA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite good. Feel safe and surroundings are clean. Nice staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue, Laguna niguel

Liked: Property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Sep 2024

8/10 Good

Sanjiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and good hotel, few things need
Service was offered around 4:30 when I was back in the room, Ideally service should always happen in between Check out times and CHeck in times. Also Bed was a bit uncomfortable for my back
Stayed 2 nights in Sep 2024