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Hotel California

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel California

Reception
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Free daily continental breakfast
15-inch TV with cable channels
Interior detail

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
c. Charagua Nro. 23 (7 Calles), Santa Cruz
  • Artecampo
    7 min walk
  • Sacred Art Museum
    10 min walk
  • San Lorenzo Cathedral
    11 min walk
  • Santa Cruz (SRZ-El Trompillo)
    8 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel California

Central hotel connected to a shopping centre in Santa Cruz with free breakfast
Along with a restaurant, this smoke-free hotel has 24-hour room service and a business centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Hotel California offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Premium cable televisions are provided. Bathrooms include a shower with a rainfall showerhead.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel California, you're connected to a shopping centre and just a quick walk from Artecampo. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include free food shopping service, dry cleaning/laundry and a porter
  • Within a 10-minute walk of Artecampo and Guarani Nandereko Nomai Art and Culture Center
  • Local-area shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. An area shuttle within 10 km is available for a fee. The business-friendly Hotel California also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Santa Cruz hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Hotel California has a restaurant on site.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge) up to 10 km

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Free manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 248 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 15-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Hotel California Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 33 reviews" "
Rating 8 - Good. 17 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was not open
The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Stayed 1 night in Apr 2021

6/10 Okay

Oscar

Average

6/10 Okay

Joel, Australia

Disliked: Staff & service
Decent hotel.
A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not really my cup of tea
There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.

10/10 Excellent

Marcelo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable!
The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, in eclectic neighbourhood
It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.

8/10 Good

Ilya, raleigh nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
good

10/10 Excellent

TMV, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very clean, good Internet
Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

A & T, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, clean facility
We reserved this hotel with just a day's notice. The staff was excellent and the room was clean - we were greeted by the distinct odor of chlorine bleach following the cleaning crew's work each day. The a/c worked well (sometimes, a little too well) and the breakfast is not a buffet so you can't get seconds but was served with a smile. The wi-fi was strong in our room and there is a computer on site that saved us a trip to the internet cafe. The location was close enough to the inner circle of the city that a cab ride round to the other side was cheap, and a decent chicken dinner was just a block away on foot.

2/10 Terrible

b parker

Disliked: Property conditions & facilities, room comfort
scary
The location was terrible. Even the hotel staff suggested that I be in before 8. Such a disappointment all around.

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico
Estadía cómoda y tranquila. Área segura hasta 7 p.m. aproximadamente. Después llegar en taxi.

10/10 Excellent

Matias, bs as

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Fue muy bueno ospedarme ahi, muy buena atencion y siempre tuve informacion disponble siempre que la requeri. totalmente recomendable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フランスパン
エレベーターがなく、上り下りがちょっと大変でしたが、朝食がフランスパン、ヨーグルトなど、大変美味しかった。

6/10 Okay

THERESE, MARSEILLE

Liked: Cleanliness, staff & service
Hôtel central 5 mn de la place principale
Bon accueil ; personnel à l'écoute et de bon conseil .Chambre pas très grande mais propre . Mauvaise insonorisation , on entend tout les bruits d'ablution des autres occupants . Petits déjeuner basique mais correct . Super wifi ; c'est le seul hôtel en des semaines de voyage où j'ai pu utiliser Skype sans problème ;un gros bon point pour ça .

2/10 Terrible

Mathilde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelværelse levede ikke op til forventningerne
Hotellet levede ikke op til omtalen på Hotel.com Værelset var ikke rent, vandhane på badet kunne ikke åbnes, der var lukket af for vandet i bruseren. Hotelpersonale var serviceminded, da der blev bedt om hjælp, men her må du kunne spansk. Morgenmad var virkelig god. Alt i alt var det ikke prisen værd.

8/10 Good

André, Osasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável.
Super confortável, o bairro é bem feinho, mas é perto da praça central o que ajuda muito. Os funcionários são super solícitos e educados. Recomendo, só que é meio carinho.

8/10 Good

NATALIA K, Buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones cómodas y limpias
La estancia fue de una noche. Estuvo todo muy bien. Habitación cómoda. Limpia. Personal amable.

6/10 Okay

Julio

Liked: Cleanliness

10/10 Excellent

JULIO RIDER, Santa Cruz de la Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno..
Excelente , solo que el desayuno medio escaso..

8/10 Good

Karen

Liked: Cleanliness, staff & service

8/10 Good

Marcio, são pailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
Ótimo custo X beneficio

6/10 Okay

Pedro, Montevideo

Liked: Cleanliness, room comfort
Aceptable
Gente muy amable pero servicio mínimo en la habitación. Desayuno correcto. Tercer piso por escalera. Zona fea pero aparentemente segura. A diez cuadras de la plaza principal y a una del primer anillo. Habitación correcta, ducha excelente.

8/10 Good

Cris, Buenos Aires

Liked: Cleanliness, property conditions & facilities
Buena relación precio-calidad
Buen hotel en Sta. Cruz de la Sierra, principalmente por su relación precio-calidad. Ningún lujo pero sí todo lo básico para una estadía cómoda: desayuno incluido, wi fi, aire acondicionado y buena ducha. Y muy útil, un frigobar en la habitación.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Bom.
Bom, comparando custo e benefício.