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Marriott Santa Cruz de la Sierra Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Santa Cruz de la Sierra Hotel

Property amenity
Lobby
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, blackout curtains, soundproofing
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
  • Gym

Explore the area

Map
4to Anillo Entre Radial 23, At Calle Las Ramblas, Santa Cruz, Santa Cruz, 10260
  • Ventura Mall
    8 min walk
  • Cafe Martinez
    1 min walk
  • Santa Cruz de la Sierra Station
    18 min drive
  • Santa Cruz (SRZ-El Trompillo)
    17 min drive

Room options

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

View from room

Classic Room, 2 Queen Beds

  • 32 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

View from room

Executive Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

View from room

Executive Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

View from room

Deluxe Room, 2 Queen Beds, Non Smoking

  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Park View

View from room

Executive Suite, 1 King Bed, Non Smoking, Park View

  • 64 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking

View from room

Family Suite, 2 Bedrooms, Non Smoking

  • Valley view
  • Sleeps 6
  • 2 Double Beds

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About this property

Marriott Santa Cruz de la Sierra Hotel

Luxury hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a rooftop terrace are on-site. Housekeeping is available on request.
Marriott Santa Cruz de la Sierra Hotel offers 172 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Hotel Spa has massage/treatment rooms. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Marriott Santa Cruz de la Sierra Hotel. During your stay, you're just a quick walk from Ventura Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Toborochi
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Hotel Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts and a gym
  • 8 minutes on foot from Ventura Mall and a 3-minute drive from Santa Cruz Zoo
Marriott Santa Cruz de la Sierra Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 7696 square feet (715 square metres) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Marriott Santa Cruz de la Sierra Hotel. Self parking is free.

This 5-star Santa Cruz hotel is smoke free.

Toborochi – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Blue Macaw – This sushi bar specialises in Japanese cuisine.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Macaw
  • Toborochi

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Tennis

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,696 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for in-room wired Internet: USD 10 per day (rates may vary)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Marriott Santa Cruz Sierra Hotel
Marriott Sierra Hotel
Marriott Santa Cruz Sierra
Marriott Sierra
Marriott Santa Cruz La Sierra
Marriott Santa Cruz de la Sierra Hotel Hotel
Marriott Santa Cruz de la Sierra Hotel Santa Cruz
Marriott Santa Cruz de la Sierra Hotel Hotel Santa Cruz

Marriott Santa Cruz de la Sierra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 171 reviews" "
Rating 8 - Good. 26 out of 171 reviews" "
Rating 6 - Okay. 7 out of 171 reviews" "
Rating 4 - Poor. 5 out of 171 reviews" "
Rating 2 - Terrible. 11 out of 171 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rita, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
My only complain was that we were in a corner room lvl 15 and it was very windy we barely slept because of the noise from the windows other than that good costumer service, safe and clean
Stayed 8 nights in Aug 2024

10/10 Excellent

Rodrigo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family, with my kids 10 and 11 years old. The staff was very helpful and polite. Recommended for families with children
Stayed 4 nights in Aug 2024

8/10 Good

yan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 4 nights in Jul 2024

8/10 Good

Claudio

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Jun 2024

10/10 Excellent

Paulo

Stayed 1 night in May 2024

2/10 Terrible

Isaac

Stayed 1 night in Apr 2024

8/10 Good

darissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room and beds. Nice fitness center. Small pool and hot tub could be hotter. Munimal vegan options at restaurant but lots of other places nearby.
Stayed 1 night in Apr 2024

8/10 Good

marlon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good property, staff and rooms. However, food is very OK… nothing special
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean and obliging staff
Stayed 5 nights in Jan 2024

6/10 Okay

bis

Travelled with family
Liked: Property conditions & facilities
All employees around the facility (including restaurant, housekeeping and massage department) were friendly and approachable. Unlike the front desk ladies, they were not friendly. For a tourist person ( two) that stayed almost 9 nights at this hotel, they should offered at least a bottle of wine, a fruit plater or discount coupons for massages. I had been to a handful of hotels in the past (visited 10 different countries in 2023) and the hotel’s front desk ALWAYS offer some kind of upgrades or at least a bottle of wine as appreciation of my business. The front desk employees acted like they were doing a big favor hosting me and my 2 sons.
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendy

Stayed 3 nights in Jan 2024

10/10 Excellent

Enriqueta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent atmosphere, professionalism and cordiality. I’m very happy
Stayed 1 night in Dec 2023

10/10 Excellent

RUDY, Delray Beach

Travelled with partner
Everything was perfect. The staff is outstanding and extremely helpful. We spend 6 nights and had all our dinners at the hotel, also very good. We can highly recommend this hotel and it’s employees.
Stayed 6 nights in Nov 2023

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Stayed 3 nights in Oct 2023

8/10 Good

ROBERTO

Liked: Staff & service
La habitacion de al lado se escuchaba todo la division era una puerta, hay que mejorar la limpieza del piso. Las instalaciones, personal y desayuno excelente.
Stayed 3 nights in Sep 2023

8/10 Good

Aleander S

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and professional
Stayed 2 nights in Jul 2023

10/10 Excellent

Ronan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Ruddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel. So accommodating, extremely clean and so friendly. I was able to get laundry service on a Sunday despite the service not usually being open on sundays and got my laundry within a couple hours, faster than the normal timing. The restaurant food was also amazing. Not a single complaint. I highly recommend this hotel to anyone!
Stayed 2 nights in May 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must when you are in Santa Cruz!
I have stayed at the Marriott in Santa Cruz twice now on my way to Cochabamba. After a long flight from the U.S. its so nice to arrive at the Marriott which is clean, comfortable beds, a great shower and excellent breakfast.
Stayed 1 night in Mar 2023