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Standard Twin Room (Single Use)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at PortoBay Serra Golf, you're just a quick walk from Quinta Da Junta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 1-minute drive from Santo da Serra Golf Club and 14 minutes from Funchal Ecological Park
  • Airport shuttle service available for a fee

PortoBay Serra Golf ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PortoBay Serra Golf

Couples (3)
4 out of 5
Das Personal ist sehr freundlich. Das Essen ist ausgezeichnet. Sehr empfehlenswert.

Posted by on 26 Jan 2020

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Comment from Hotel Management

23 Feb 2020 by Marilia Dias

Sehr geehrter Gast, zunächst möchten wir uns erstmal bedanken, dass Sie sich für unser Hotel entschieden haben. Ihre Meinung ist uns sehr wichtig, und deshalb bedanken wir uns, dass Sie sie mit uns teilen. Wir sind sehr froh darüber zu erfahren, dass unser Hotel und unser Team in der Lage waren, Ihre Erwartungen zu erfüllen. Wir freuen uns schon darauf, Sie bei Ihrem nächsten Aufenthalt wieder willkommen zu heißen. Mit freundlichen Grüßen Marilia Dias

5 out of 5

sehr gutes Preis/Leistungsverhältnis

Sehr freundliches, hilfsbereites Personal, gutes Essen.

Posted by on 1 Dec 2016

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4 out of 5

ruhiges, angenehmes, freundliches Hotel

Mit einem Auto ausgestattet ist dieses Hotel an guter Lage. Sehr freundliches, aufmerksames, nettes Personal.

Posted by on 22 Apr 2013

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Property Features

PortoBay Serra Golf offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. Spa services, multilingual staff, and tour/ticket assistance are also featured at the eco-certified PortoBay Serra Golf. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Santa Cruz hotel is smoke free.

  • 21 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

PortoBay Serra Golf offers 21 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels. Bathrooms include a bath, dressing gowns, bidets and complimentary toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Coffee maker
  • Bathtub
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast.

Avo Micas – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Half Board rate plans do not include drinks.

PortoBay Serra Golf offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Drinks are not included in rate plans that include meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No lifts
  • Property registry number - 6703
  • Property confirms they are implementing enhanced cleaning measures
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 23.50 per room (one-way)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Porto Bay Serra Golf Hotel Machico
  • Porto Bay Serra Golf Machico
  • Porto Bay Serra Golf Hotel Santa Cruz
  • Porto Bay Serra Golf Hotel
  • Porto Bay Serra Golf Santa Cruz
  • PortoBay Serra Golf Hotel Santa Cruz
  • PortoBay Serra Golf Hotel
  • PortoBay Serra Golf Santa Cruz
  • Porto Bay Serra Golf
  • PortoBay Serra Golf Hotel
  • PortoBay Serra Golf Santa Cruz
  • PortoBay Serra Golf Hotel Santa Cruz

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.