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Gran Karmel Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Karmel Hotel

2 outdoor pools
Front of property
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Restaurant
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003
  • Parque de Aventura Xejuyup
    11 min walk
  • Xetulul Theme Park
    13 min walk
  • Xocomil Waterpark
    13 min walk
  • Quetzaltenango (AAZ-Los Altos)
    105 min drive

Room options

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets

Standard Double Room, Garden View

  • Sleeps 4
  • 2 Double Beds

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About this property

Gran Karmel Hotel

Hotel in Santa Cruz Mulua with 2 outdoor pools and 24-hour front desk
Along with 2 outdoor pools, this hotel has a restaurant and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request
Gran Karmel Hotel offers 38 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. 43-inch LED televisions come with cable channels. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.
During your stay at Gran Karmel Hotel, you'll be within walking distance of Parque de Aventura Xejuyup. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include coffee/tea in a common area
  • Within a 15-minute walk of Parque de Aventura Xejuyup and Xetulul Theme Park
There's a restaurant on site. Public spaces have free WiFi. Gran Karmel Hotel offers its guests 2 outdoor swimming pools. Free self parking is available.
For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Gran Karmel Hotel has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 114 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 8 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua

Gran Karmel Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rolando, Quetzaltenango

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent
Stayed 2 nights in Nov 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge me double after I call Expedia and also very bad bad service about person
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar

Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Nov 2024