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Hilton Santa Fe Historic Plaza

4.0 star property

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Photo gallery for Hilton Santa Fe Historic Plaza

Seasonal outdoor pool
Exterior
Exterior
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Hot tub

Explore the area

Map
100 Sandoval St, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪2 min walk‬
  • Santa Fe Plaza
    ‪5 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Direct Pool Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Direct Pool Access)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

View from room

Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Bedrooms, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 2 Bedrooms, Non Smoking (Casita)

  • 74 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Bedroom, Non Smoking (Casita)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

View from room

Deluxe Room, 1 King Bed, Pool View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Pool View

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

View from room

Deluxe Room, 2 Double Beds, Pool View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Santa Fe Historic Plaza

Convenient ski access, steps away from Lensic Performing Arts Center
Hilton Santa Fe Historic Plaza guests can head out to the slopes, have a meal at the restaurant and take a dip in Access to hot tub. Housekeeping is available once per stay.
Hilton Santa Fe Historic Plaza offers 158 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Santa Fe hotel provides complimentary wired Internet access. 42-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Santa Fe Historic Plaza's great location gets high marks from our customers. During your stay, you're just a quick walk from Santa Fe Plaza. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lensic Performing Arts Center and Georgia O'Keefe Museum
  • Ski shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. This hotel's ski shuttle (surcharge) will get you to the slopes in no time.

There's a restaurant on site. Public spaces have free WiFi and wired Internet. For a fee, parking is available.

This Santa Fe hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
ORTIZ – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle (surcharge)
  • Parking on site (USD 31 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.75 per person
  • A restaurant

Restaurants on site

  • ORTIZ

Things to do

  • Art gallery
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 95 per pet, per stay (maximum USD 50.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.75 per person
  • Self-parking fee: USD 31 per night (in/out privileges)
  • Pet fee: USD 95 per pet, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Historic Hotel Santa Fe Plaza
Hilton Santa Fe Historic Plaza
Hilton Santa Fe Plaza
Historic Santa Fe Plaza
Hilton Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel
Hilton Historic Plaza Hotel
Hilton Historic Plaza
Hilton Santa Fe Historic Plaza Hotel
Hilton Santa Fe Historic Plaza Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe

Hilton Santa Fe Historic Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1009 reviews
Rating 8 - Good. 263 out of 1009 reviews
Rating 6 - Okay. 128 out of 1009 reviews
Rating 4 - Poor. 76 out of 1009 reviews
Rating 2 - Terrible. 59 out of 1009 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Heather

Stayed 2 nights in Feb 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to historic downtown staff very nice room was nice and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to walk downtown Santa Fe. Near to Goergia O Keefe and other museums, Loretto Chapel and Basilica of St Francis. Many little cute shop and restaurants. No car needed. Pillows on bed need to be changed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Room was very clean ! Good location within walking distance of everything ! Great hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Joey

Liked: Amenities
It was a pleasant stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Muriel

Stayed 3 nights in Feb 2025

6/10 Okay

Michael Anthony, Whittier

Travelled with partner
Liked: Cleanliness, staff & service
The property was fairly well-maintained, although the carpets could use a good update. Biggest complaint - the room was very dark. Although there were numerous lights in it, their location and brightness left much to be desired. In particular, the bathroom mirror had terrible lighting. The cost to park was a bit high also. The restaurant had a decent selection and the food was excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very conveniently located for my purposes in town. The staff was very helpful in accommodating me in response to my being disabled.
Stayed 2 nights in Feb 2025

6/10 Okay

Weng Chi

Business traveller
Liked: Room comfort
1. No microwave 2. Peleton BIke Was not connected to WIFI 3. Dirty coffee cip stacked with clean ones 4. Love the shower 5. Nice little seating area 6. Internet is not free 7. Expensive parking 8. Harass by an aggressive homeless person right outside the hotel, twice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Celeste

Business traveller
Liked: Cleanliness, amenities
Great service, clean rooms, sweet refreshments, great location, reasonable rates. Me only complaint would be that the room was warm, and we couldn't cool it down.
Stayed 1 night in Feb 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
slay
Stayed 2 nights in Jan 2025

4/10 Poor

Joanne

Liked: Cleanliness, room comfort

Check-in was super easy and the front desk staff was very friendly and helpful. I called a few days prior to our arrival asking for extra blankets and pillows to be put in the room. When we arrived to the room there were no extra blankets or pillows. I had to go back to the desk after a long day of driving and ask for extra blankets. The first morning of our stay there was NO HOT WATER for the shower. I went to the front desk to report the problem and was met with an unsympathetic front desk worker. She was rude and didn't seem to care about my problem. She didn't apologize for the problem but said she would report it to maintenance. Later when we returned late afternoon, I checked the water only to find out that there still was no hot water. I went to the front desk and requested a new room which I was given. Fortunately this room had hot water for showers! Overall we slept well. The rooms were quiet and the bed was comfy!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

michael

Stayed 1 night in Nov 2024

10/10 Excellent

Meredith, crown point

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to downtown and shopping
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Was disappointed

While the hotel is beautiful and I love the historic charm, the hotel room wasn’t the same. The hotel room had trash in it when we arrived and I believe there was mold in the room as my family had terrible headaches to the point they were on the verge of a migraine type pain. The heater also turned on making sleep almost impossible because it was so hot and the mattresses were rock hard (and I do love a firm mattress but this was so uncomfortable. We didn’t get much rest at all for the two days we stayed. I was disappointed as it looked to be a great place to stay.
Stayed 2 nights in Jan 2025

8/10 Good

Meredith, crown point

Liked: Cleanliness, amenities
Staff was friendly and the rooms was clean
Stayed 3 nights in Jan 2025

8/10 Good

L.

Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold
Stayed 2 nights in Oct 2024

6/10 Okay

Wendy, Valencia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The A/C made noise all night which kept us up. It didn't make noise during the day. Also, the sofa had stains on it and so did some of the towels. The parking was pricey per night.
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Incidentals charge at check-in was equal to the total charge for the room. I’m sure it says this somewhere in the fine print, but I was slightly shocked to pay $1200 in incidentals hold when the stay was $1200. Seems excessive. Parking is $30 per day for self park. Also excessive. Room was nice, but we were next to the water heater (or other plumbing) for the floor, so we could hear running water 24hrs a day. There’s a large homeless encampment next to the parking lot, which makes the $30 for parking even more ridiculous. For the price, we will try somewhere else next time.
Stayed 4 nights in Jan 2025

8/10 Good

Marco

Travelled with family
Disliked: Amenities
Great location! As as a historic building you expect certain things like noisy, slow working HVAC systems and AC plugs that do not work; however the main problem is the understaffing at the property where no bell man is present, and room seevice is rearely available. After I raised my complaints to the GM they did improve and make room service available and comped it, so i also have to mention that the managment did do a huge effort to improve my overall experience.
Stayed 3 nights in Jan 2025

8/10 Good

Nidhi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Promises they can't keep

We were celebrating our 15th anniversary and the hotel promised to send us chocolate covered strawberries! We were excited, unfortunately the strawberries never came. Multiple gentle reminders and requests didn't help. Finally we have up! The hotel also sent a letter to put a sign outside if we did not want room cleaning. We wanted cleaning, but the hotel just didn't check and assumed we didn't want it. Multiple asks didn't help and finally someone came to straighten our sheets. I wish it was at least done properly. Anyway, it was sad that spending at a fancy hotel like this lead to a sub optimal experience.
Stayed 2 nights in Dec 2024