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The Hacienda & Spa at Hotel Santa Fe

4.5 star property

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Standard Room, 1 King Bed, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Interior
Front of property – evening/night
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Gym
  • 24/7 front desk
  • Hot tub

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    ‪3 min walk‬
  • Santa Fe River Park
    ‪9 min walk‬
  • New Mexico State Capitol
    ‪10 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 2 Double Beds, Fireplace (Hacienda)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, Fireplace

  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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About this property

The Hacienda & Spa at Hotel Santa Fe

Luxury Santa Fe hotel in Downtown Santa Fe with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast, free wired Internet in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a rooftop terrace are on-site.
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Hacienda & Spa at Hotel Santa Fe. During your stay, you're just a quick walk from Art Vault. Enjoy features like free breakfast, free wired Internet and a free manager's reception.
  • Free continental breakfast served daily
  • Free wired Internet
  • Enjoy garden views while dining at Amaya
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and yoga classes
  • Just a 1-minute drive from Santa Fe Plaza and 6 minutes from Meow Wolf
  • Local-area shuttle service available
  • Dogs welcome for a fee
The Hacienda & Spa at Hotel Santa Fe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free wired Internet.

Business amenities include a business centre and meeting rooms. A hot tub, a rooftop terrace, and a vending machine are also featured at the luxury The Hacienda & Spa at Hotel Santa Fe. For a fee, parking is available.

This 4.5-star Santa Fe hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Amaya – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Area shuttle up to 1 mi
  • Secured, uncovered parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Piano
  • Spa tub
  • Yoga classes

Family friendly

  • In-room babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 6 January 2025 to 10 February 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 704 out of 913 reviews
Rating 8 - Good. 150 out of 913 reviews
Rating 6 - Okay. 41 out of 913 reviews
Rating 4 - Poor. 10 out of 913 reviews
Rating 2 - Terrible. 8 out of 913 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lots of nice touches. Facility is slightly older, however feels well kept for the most part and has charm. Showers were amazing, staff was excellent. Hot tub needs some work, overall a great place. PS, spa was awesome!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service from Kevin and Jose in Hacienda lounge and all other staff as well! Appreciated the nice amenities like welcome cookies and turndown service. The shuttle service was fantastic. We’ll be back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeff, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel's friendly and courteous staff and the unique Native American decor. The incredible abundance of framed artwork, pottery and statues was extraordinary. We visited different wings and floors of this hotel's two main buildings to view as much artwork as we could. The outdoor courtyard was serene, peaceful and reflective of Native American culture. The live music in the lounge was unique and relaxing. Parking spaces were abundant and the Railyard District for entertainment was only a few steps away. The downtown plaza was also within easy walking distance but it was nice to have access to the hotel's free shuttle if needed. We will certainly return to this hotel upon our next visit to Santa Fe, NM.
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Nice property. Short on staffing in main restaurant / bar areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I have ever stayed in- and I have stayed in many 4-5 star hotels all over the country. A large part of the pleasure of staying at this hotel was the waitstaff. The hotel was clean and comfortable with no issues. The staff made you feel like you were the only person they had to care for. Will stay there every time I go to Santa Fe in the future.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gilda
The hotel was very nice the staff was so nice and helpful. You receive a lot of amenities for the cost of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

jodi

Travelled with group
This was such a beautiful hotel to stay out . The staff were so friendly and the food was very good . I would definitely go back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daryl

Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!!!! We will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Amenities
Prompt, friendly customer service. Location excellent, walking distance to many attractions. Shuttle service appreciated. Our only issue: we know water resources are precious… but had to run faucets several minutes to achieve warm temperatures. Feels wasteful.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Donald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice happy hour and breakfast. Friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Alida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haciendas were beautiful! Loved all the native Indian art both inside & out! Staff on the 3rd floor for breakfast & happy hour couldn’t have been more helpful & accommodating! Looking forward to my next stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine & Chile Festival
Perfect Quiet room Friendly staff Shuttle was wonderful
Stayed 3 nights in Sep 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay here but the property is in need of some updating and replacing worn out fixtures.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Their happy hour allowed us to chat with other guests, which made the whole experience even friendlier.
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little vacation for my boyfriend and myself and the property was amazing. Everyone was so nice and the amenities were great.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Great rooms, good restaurant, friendly staff, lovely pool and hot tub. We had excellent massages at the spa. Great location. We've been to Santa Fe several times over the years and have stayed at several Santa Fe hotels. This has become out go-to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time to stay here in 20 years. It will be my go-to next time as well! The continental bkfst, happy hour and shuttle service take it to the next level.
Stayed 2 nights in Sep 2024

10/10 Excellent

Polly, Plain City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel with friendly attentive staff. The location was perfect - easy to get anywhere you would like to go. Wonderful food. I highly recommend!
Stayed 7 nights in Sep 2024

8/10 Good

JACQUELINE, Sylmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived right when a downpour struck It would have been nice if someone showed us where our room was cause or lent us an umbrella. And we asked but she couldn’t leave the desk. The room was hard to find and we were soaked. But otherwise a very nice place and we’re glad we stayed
Stayed 1 night in Sep 2024

10/10 Excellent

Susan, Colorado Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the staff is friendly and courteous. Stayed in the Hacienda. Very quiet. Enjoyed the complimentary light breakfast and afternoon snacks. Able to walk to the Rail yard and appreciated the hotel shuttle. The massage at the spa was excellent.
Stayed 4 nights in Sep 2024