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Hotel Boutique Casa Carolina

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Boutique Casa Carolina

3 outdoor pools, pool loungers
Courtyard
Restaurant
Boating
Rooftop terrace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast included
  • Laundry
  • Spa

Explore the area

Map
Calle 12 # 3-40, Centro Histórico, Santa Marta, Magdalena, 470004
  • Simón Bolivar Park
    2 min walk
  • Customs House
    3 min walk
  • Tairona Gold Museum
    3 min walk
  • Santa Marta (SMR-Simon Bolivar)
    33 min drive

Room options

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | View from room

Suite

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Boutique Casa Carolina

Colonial Santa Marta hotel in Historic Center with 3 outdoor swimming pools
This smoke-free hotel features 3 outdoor pools, a full-service spa and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hotel Boutique Casa Carolina offers 25 air-conditioned accommodations with tablet computers and iPod docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Hotel Boutique Casa Carolina. During your stay, you're just a quick walk from Mayorship of Santa Marta. You'll find features such as free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Simón Bolivar Park and Tairona Gold Museum
  • Airport shuttle service available for a fee
Hotel Boutique Casa Carolina offers its guests a full-service spa, 3 outdoor swimming pools, Access to hot tub, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Boutique Casa Carolina. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Santa Marta hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Hotel Boutique Casa Carolina has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • IPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Casa Carolina

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 2500 per stay
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Hotel Boutique Casa Carolina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina
Boutique Casa Carolina Santa Marta
Boutique Casa Carolina
Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel
Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel Santa Marta

Hotel Boutique Casa Carolina Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 322 reviews" "
Rating 8 - Good. 69 out of 322 reviews" "
Rating 6 - Okay. 14 out of 322 reviews" "
Rating 4 - Poor. 3 out of 322 reviews" "
Rating 2 - Terrible. 7 out of 322 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very close to the historic district of Santa Marta. Great food, nice pools.
Stayed 3 nights in Aug 2024

6/10 Okay

Brisja

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful inside the hotel. However, if you’re traveling alone the couple of blocks from the square to the hotel are very sketchy at night and it didn’t feel safe walking alone. The dehumidifier in my room also became full at 4:45 in the morning and beeped incessantly until I turned it off, making for a terrible night sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Chrsitina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property once inside. Surrounding area is unsafe. I would still go back
Stayed 1 night in Jul 2024

8/10 Good

Harold

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Roaches, dirty toilet, the best feature is the breakfast quality and service, David and the chef, ask them to surprise you with something típicas. Front Desk José David is amazing, la muchacha q trabajo hoy Domingo en la mañana y el que cerró anoche, are very nice too
Stayed 2 nights in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptional as were the staff and their helpfulness. Area surrounding hotel not very safe at night, especially for travelers not used to foreign countries.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with clean, well-designed rooms. Both diner and breakfast were high-quality. Helpful service. We loved the different pool options, including rooftop hot tub. We were approached in a slightly threatening manner by individuals in the immediate vicinity of the hotel, who then began fighting amongst themselves. The hotel itself felt very secure, and we never felt unsafe on the hotel premises.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and super accommodating. Food was fantastic! Rooms were quiet and comfortable. The facilities were great, with just a few minor issues: 1) our bathroom door didn't close completely -- not a deal breaker for us, but for some it may be. 2) our room was missing a smoke detector. 3) the water from the taps isn't drinkable .There is always water (and coffee!) available in the lobby, so not a major issue, but something that needs to be planned for overnight.
Stayed 2 nights in Mar 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

TOSHIYUKI

Travelled with partner
Liked: Amenities
A very charming and lovely hotel with caring staff. The best in the area!
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is clean and centrally located. The staff was super helpful, and many spoke English. We got in late our first night and they helped us order food from a local restaurant that did delivery. Luz at the restaurant was great and made excellent cocktails and smoothies, which we enjoyed while we were there.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel's nice, the neighborhood feels sketchy and not so safe to wander around. I'd really recommend the hotel beefs up security by getting some guards at the entrance. It's a cool spot, but just be cautious about the area when you stay there."
Stayed 5 nights in Dec 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are only looking for beauty inside and excellent service, this is the hotel, the staff were amazing,food excellent,rooms are clean and pretty .however around they are plenty drug addicts ,homeless,and dirt but it’s close the Bahia and beautiful vintage buildings.
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
The service is so good here and the food is crazy delicious especially the ceviche. Rooms are ok but a bit outdated so some issues but the staff would fix it quickly. The pools are small but love the rooftop one. Location is right in the perfect spot to walk everywhere but the street is a little sketchy.
Stayed 2 nights in Nov 2023

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Space in the room, very clean site, staff were amiable and friendly, multiple pools and sites to chill. Not far from the street with multiple good restaurants, but a bit shaddy area, especially night time--take a taxi. All day coffee and fruits was appreciated. Dinner was good, breakfast ok. Breakfast staff very nice. Massage was very deep tissue, they worked hard 🙂
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite is a great space and the swimming pool is perfect. Good location and great value
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked to the last minute at Casa Carolina we were treated like VIPS. Excellent customer service and superb dining choices. A shout out to José David for helping us with a tour. A big tag k you to all the staff and management for a wonderful stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Hotel Boutique Casa Carolina and the staff is fantastic and friendly. The property has some of the best rooms and overall aesthetics I have ever stayed at in a hotel. Additionally, the breakfast and dinner and bar are all convenient and exceptional.
Stayed 2 nights in Sep 2023

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff!
Great hotel! Excellent staff and hotel at a reasonable price. The three pools and courtyards are beautiful. Easy walking distance to the Malecon and other places to visit in the city center The neighborhood is relatively safe but can be a littly sketchy at night. From the outside the hotel looks modest but it's beautiful upon entering. Best breakfast I've had in many trips to South America. Highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was beautiful
Stayed 1 night in Aug 2023

8/10 Good

Naomi

Stayed 4 nights in Jun 2023

10/10 Excellent

Philippe

Stayed 5 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wow, wow, wow!!!! The price was unreal affordable for how nice the place is. Feels like 5 star resort. Rooms are huge clean and modern. The property has 3 pools and a restaurant with amazing food and drink. Staff was great all were 10/10. If I could give this place a higher rating ai would. Please stay here and save your money. It has all you could expect. I was happy I decided on the overnight trip here.
Stayed 1 night in Jun 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had and an amazing time , definitely a place I would stay every time I’m in Santa Marta , everything was 5 stars, just know before you go that the neighborhood is a little sketchy at night walkthrough we’ll lit areas!
Stayed 2 nights in May 2023