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Family Cabin, Multiple Beds, Private Bathroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Junior Cabin, Partial Ocean View, Beachside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Reserva Natural El Matuy, you're just a quick walk from Palomino Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at El Matuy
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Steps from Palomino Beach and a 5-minute drive from Sierra Nevada de Santa Marta National Park
  • Airport shuttle service available for a fee

Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Reserva Natural El Matuy. The lodge can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis. This 3-star Palomino lodge is smoke free.

  • 12 guestrooms or units
  • Continental breakfast (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • No smoking on site
  • Fridge in a common area
  • Dining venue

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Reserva Natural El Matuy offers 12 accommodations. Beds feature down duvets. Business-friendly amenities include desks and safes. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Desk

Food & Drink

Guests are served a free continental breakfast daily from 8 AM to 9:30 AM.

El Matuy – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Volleyball on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 6 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Reserva Natural El Matuy offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 6 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 190000.0 per day.

Pet Policy

  • Pets welcome with a deposit of COP 300000 per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Electricity is not provided

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. Electricity is not provided. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No hot water on-site
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 6 PM
  • No lifts
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 160000.00 per vehicle (return)
  • Pet deposit: COP 300000 per stay
  • Rollaway bed fee: COP 190000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reserva Natural El Matuy Lodge Dibulla
  • Reserva Natural El Matuy Lodge Dibulla
  • Reserva Natural El Matuy Dibulla
  • Lodge Reserva Natural El Matuy Dibulla
  • Dibulla Reserva Natural El Matuy Lodge
  • Reserva Natural El Matuy Lodge
  • Lodge Reserva Natural El Matuy
  • Reserva Natural Matuy Dibulla
  • Reserva Natural El Matuy Lodge
  • Reserva Natural El Matuy Dibulla
  • Reserva Natural El Matuy Lodge Dibulla

You should know

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.