The Sandman Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sandman Hotel

Lobby lounge
Poolside bar
In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Redwood Empire Ice Arena
    ‪2 min drive‬
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed

Family Suite

  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Accessible (Tub)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Kitchenette

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sandman Hotel

Hotel in Santa Rosa with fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a fitness centre and a poolside bar. Self parking is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Sandman Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at The Sandman Hotel . During your stay, you'll be within walking distance of Empire College. Features include free self-parking, plus an outdoor pool and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a vending machine and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 11 minutes on foot from Empire College and a 2-minute drive from Redwood Empire Ice Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Sandman Hotel offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the pool bar. The business-friendly The Sandman Hotel also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1011 out of 2006 reviews" "
Rating 8 - Good. 536 out of 2006 reviews" "
Rating 6 - Okay. 222 out of 2006 reviews" "
Rating 4 - Poor. 113 out of 2006 reviews" "
Rating 2 - Terrible. 124 out of 2006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert S

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Allen, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient to US 101. Rooms were clean and quiet. Only negative was that one of the two beds had a very weak box spring causing the bed to sag. Otherwise first rate and a great deal for the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

2/10 Terrible

Rudy

Stayed 3 nights in Oct 2024

10/10 Excellent

Trina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean, renovated, and conveniently located for my our needs. free onsite parking, nice outdoor areas, and clean/spacious room was very nice. Would definitely stay again
Stayed 1 night in Oct 2024

8/10 Good

Victor, Yuba City

Travelled with partner
Comfortable beds and the room is pretty modern, and very clean. We were in the back building which was very quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Geeat
Stayed 1 night in Oct 2024

10/10 Excellent

Jace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked ease of check-in and cleanliness of room. No complaints.
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carolyn Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the poolside bar and cafe and really nice pool area. Room was nicely remodeled.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property. I based my decision on what other reviews had to say and my husband and I were very pleased with our stay. It’s a nice property with lots of amenities, pool, bar, yoga, garden, a delicious restaurant next door, close to the freeway and other shopping areas, gas station down the street, the reception area is very nice with an option to purchase drinks, not to mention that the receptionist were also very helpful and nice. The room was nice as well with a coffee maker, fridge and microwave. Overall our stay was great and we will definitely be staying here again when we visit our family again.
Stayed 2 nights in Oct 2024

4/10 Poor

Maxine

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The sandman hotel is not a hotel. It’s a motel with hotel prices. Terrible layout, not a clear idea of where anything is. Staff absolutely SUCKED. I tried to call to find out if I could check in a little bit earlier and could not get through. I tried again and then the receptionist hung up on me. Once we arrived, there was no remote in the room. We went to reception and told them of the situation and were told someone would be right over to bring the remote for the tv. We said we would be out at an event and asked if they would be able to get in without us there to drop off the remote and they said yes. The remote never arrived. I wouldn’t recommend this “hotel” to anyone. If I could get a refund for my stay then maybe I would pretend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit to the Sandman and loved my stay again! Best location and price for the amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gregory, Mobile

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2024

10/10 Excellent

sherry

Stayed 1 night in Oct 2024

10/10 Excellent

Arlissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having 2 separate sinks. 1 for kitchen and 1 for dressing area.
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service
Stayed here a couple times when flying out of Santa Rosa very early or arriving very late. A solid place to stay for one night when you’re passing through. It’s clean. The bed is comfy. The staff is mixed in terms of helpfulness and competence.
Stayed 1 night in Oct 2024

6/10 Okay

X

Business traveller
Disliked: Cleanliness, staff & service
Room has fleas.
Stayed 7 nights in Oct 2024