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The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Lobby lounge
Outdoor pool, pool umbrellas, pool loungers
Exterior
1 bedroom, in-room safe, desk, laptop workspace
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪2 min drive‬
  • Luther Burbank Center for the Arts
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Hotel in Santa Rosa with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and a bar/lounge. Free full breakfast and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area and a business centre. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at The Sandman Santa Rosa Sonoma, Ascend Hotel Collection. During your stay, you'll be within walking distance of Charles M. Schulz Museum. Features include free breakfast and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a vending machine
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 9 minutes by car from Graton Resort and Casino and 14 minutes from Safari West
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A business centre and meeting rooms are available. The business-friendly The Sandman Santa Rosa Sonoma, Ascend Hotel Collection also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1070 out of 2055 reviews
Rating 8 - Good. 526 out of 2055 reviews
Rating 6 - Okay. 221 out of 2055 reviews
Rating 4 - Poor. 115 out of 2055 reviews
Rating 2 - Terrible. 123 out of 2055 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and ended up spending an extra night.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Same old standby. The measuring stick

Everything was as always groovy and clean.
Stayed 4 nights in Mar 2025

4/10 Poor

Christian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

terrible service

I booked a king size bed. they gave us 2 queens beds. they did not automatically give us wifi username and password. I was too tired to complain, change rooms and obtain the wifi information. I will never stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Ellen

Liked: Cleanliness

Not what they were striving to be

Plumbing needs attention. Our one bathroom backed up at 1am and we were told to wait for maint to arrive in the morning. Disgusting.
Stayed 4 nights in Mar 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

MARK

Travelled with family
Santa Rosa has gone downhill
Stayed 4 nights in Mar 2025

6/10 Okay

Brook

Business traveller
Liked: Cleanliness, property conditions & facilities

It’ll do in a pinch…

This is an older roadside motel-type place with recent upgrades and a facelift. Overall, it was decent and we only paid about $84/night, so that was tough to beat. The upgrades did not include what would be considered normal now — More outlets for charging devices. It’s close proximity to the freeway too, so get ready for a lot of road sounds. Lots of exterior hallway lighting coupled with insufficient window shades mean lots of ambient light coming in a night too. My HVAC unit only blew cold air, so it got pretty chilly at night with the unit off. My report to the front desk and requests for some more blankets was filled but not without some mildly passive-aggressive groans and a rather incredulous person to deliver them. It was really clean though…. and cheap.
Stayed 3 nights in Mar 2025

8/10 Good

Gina

Liked: Staff & service, property conditions & facilities
Actually an upscale motel. Rooms were nice,but no counter/table space, no desk area to work. Welcome mat was very worn. Pool area would be nice for summer time.
Stayed 5 nights in Feb 2025

10/10 Excellent

Dan

Business traveller
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the description if the room said pillow to king sized mattress and it wasn’t
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Stayed 1 night in Mar 2025

10/10 Excellent

Addis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well taken care of.
Stayed 5 nights in Feb 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice grounds with outdoor areas.
Stayed 1 night in Mar 2025

4/10 Poor

teresa

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Doug

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice newly renovated rooms. Missed having a desk and breakfast, but other than that it was quiet and clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

4/10 Poor

Gregory

Stayed 5 nights in Feb 2025

6/10 Okay

Gabrielle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Looks pretty but

When I first arrived everything was well smooth check in and got to the room everything was great ended up seeing spider in the shower okay no big deal but then kept seeing spiders everywhere IN THE ROOM yuck saw one on the bed I mean that shouldn’t be happening
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Fernando

Stayed 1 night in Feb 2025