"Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns " More
16 Jan 2019 by exp
thanks for your feedback
All-inclusive room rates at Hotel Mercury are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Hotel Mercury are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Mercury offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre and meeting rooms are available. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Hotel Mercury. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Self parking (surcharge) , Parking (limited spaces)
Hotel Mercury offers 322 air-conditioned accommodations with a safe and free toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Carte Blanche. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.