htop Royal Sun

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for htop Royal Sun

2 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers
On the beach, sun-loungers
Bar (on property)
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Passeig Maritim s/n, Santa Susanna, 08398
  • Les Caletes Beach
    1 min walk
  • Levante Beach
    8 min walk
  • Santa Susanna Beach
    9 min walk
  • Gerona (GRO-Costa Brava)
    35 min drive

Room options

Twin Room (2 adults)

  • Sleeps 2
  • 2 Single Beds

Single Room (1 adult)

  • Sleeps 1
  • 1 Single Bed

Triple Room, Sea View (2 adults + 1 child)

  • Sleeps 3
  • 3 Single Beds

Triple Room, Sea View (3 adults)

  • Sleeps 3
  • 3 Single Beds

Quadruple Room (2 adults + 2 children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room (2 adults + 1 child)

  • Sleeps 3
  • 3 Single Beds

Triple Room (3 adults)

  • Sleeps 3
  • 3 Single Beds

Room (single parent 1 adult + 2 children)

  • Sleeps 3
  • 3 Single Beds

Room (single parent 1 adult + 1 child)

  • Sleeps 2
  • 2 Single Beds

Quadruple Room (3 adults +1 child)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Twin Room, Sea View (2 adults)

  • Sleeps 2
  • 2 Single Beds

Quadruple Room (4 adults)

  • Sleeps 4
  • 2 Double Beds

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About this property

htop Royal Sun

Family-friendly hotel on the beach, with 2 outdoor pools
Spend the day on htop Royal Sun's beach or relax by one of the hotel's 2 outdoor swimming pools.
Htop Royal Sun offers 217 accommodations with minibars and a hairdryer. Televisions come with satellite channels.

Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at htop Royal Sun, you're just a quick walk from Les Caletes Beach. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a playground
  • Steps from Les Caletes Beach and 3 minutes on foot from Platja Susana
  • Airport shuttle service available for a fee
Some rates at htop Royal Sun are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Htop Royal Sun offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly htop Royal Sun.

This 4-star Santa Susanna hotel is smoke free.

On-site venue – restaurant. A children's menu is available.
Room service is available.

All-inclusive details

All-inclusive room rates at htop Royal Sun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Entertainment

On-site entertainment and activities

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • LED lighting
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 30 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
Property Registration Number HB-003953

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Royal Sun
Hotel TOP Royal
Hotel TOP Royal Sun
Hotel TOP Royal Sun Santa Susanna
Royal Sun TOP
TOP Hotel Royal Sun
TOP Royal Hotel
TOP Royal Sun
TOP Royal Sun Hotel
TOP Royal Sun Santa Susanna
Htop Royal Sun Hotel Santa Susana
Htop Royal Sun Santa Susana
H TOP Royal Sun Hotel Santa Susanna
H TOP Royal Sun Hotel
H TOP Royal Sun Santa Susanna
HTOP Royal Sun Hotel Santa Susanna
HTOP Royal Sun Hotel
HTOP Royal Sun Santa Susanna
H TOP Royal Sun
H·TOP Royal Sun Hotel Santa Susanna
H·TOP Royal Sun Hotel
H·TOP Royal Sun Santa Susanna
HTOP Royal Sun
H·TOP Royal Sun
htop Royal Sun Hotel
htop Royal Sun Santa Susanna
htop Royal Sun Hotel Santa Susanna

htop Royal Sun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 194 reviews" "
Rating 8 - Good. 57 out of 194 reviews" "
Rating 6 - Okay. 48 out of 194 reviews" "
Rating 4 - Poor. 21 out of 194 reviews" "
Rating 2 - Terrible. 19 out of 194 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

renette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay 😊
It was a pleasant stay and the food was good. The rooms are basic and noise was sometimes an issue but overall it was good. Some staff members couldn’t do enough including Loly, Eileen, Paola and dumi, would go again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
In general is a good Hotel
Stayed 3 nights in Apr 2024

2/10 Terrible

Heather

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
October 2023. Disgusting old rooms, breakfast was very mediocre but the restaurant was filthy, all cutlery and plates were dirty. Large physical key that is not safe in a fire as you have to lock yourself in and out the room from the inside with the key, housekeeping let themselves into our room half an hour before we checked out. Only stayed for one night and wish I hadn’t even stayed for that. Unknown red marks on the bedding and a cigarette burn hole, curtains look like they’ve not been changed since 2001, wall paper was peeling off, room smelt really bad, shower curtain was yellow and the shower sprayed all over the bathroom when you turned it on. Twisty hot and cold taps that drip all night in the bathroom and a pull knob on the wall for the toilet flush. My partner didn’t even shower here because the room just felt dirty. Walls were thin so we could hear other people, plus we were put in a room right by the lift so every time someone pressed the button we could hear it ding in our room. Additionally the hotel backs onto the train track so the noise of the train was extremely loud. Pool was in the shade all day and very small. Staff were friendly, none of the issues are their fault. Location was good as the hotel has a door that leads out onto the beach. Avoid at all costs, needs an renovation ASAP.
Stayed 1 night in Oct 2023

8/10 Good

Manfred

Stayed 2 nights in Sep 2023

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel and value for MONEY. Highly recomended
Stayed 9 nights in Jul 2023

8/10 Good

Dejan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Lauren

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was time consuming. The rooms are filthy. The best part about this trip was leaving. The beach is overcrowded and inundated peddlers. The AC broke and we were treated as if it was our fault. The AC, btw, really doesnt mean anything. Its just barely there circulation- no temp control. The bed might as well have been a sheet of plywood and the pillow was smelly. Do not book this hotel.
Stayed 2 nights in Jul 2022

4/10 Poor

jacob

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed in the room, bed was super hard and very uncomfortable. There was parties and music going on outside till 0300, couldn’t sleep much because of it. Wasn’t a 4 star hotel in my mind.
Stayed 1 night in Jul 2022

10/10 Excellent

JENNETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday at Htop royal Sun
My 4th stay at Htop royal sun I will be back again in August 22. The hotel offers all I need, friendly staff, good food & the hotel is directly on the beach. The town has plenty of shops, bars & restaurants. Transfer is 35 minutes from girona airport in July 2022 it was 57 euro. I was the all inclusive option & it’s definitely value for money.
Stayed 4 nights in Jun 2022

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Old fashioned but clean.
Overnight stay very comfortable. Old fashioned but clean. Morning receptionist very helpful, extremely good.
Stayed 1 night in Sep 2021

6/10 Okay

Niranka

Disliked: Property conditions & facilities, room comfort
Disappointing hotel - run down rooms
A former 4 star hotel that needs urgent refurbishment. The sea view room I paid for as on the website was a different photo. Most of the rooms are partial sea view. Very limited parking. No paid parking around and my car was broken into (don’t park on the road). Hotel is located in a very crowded beach.
Stayed 1 night in Aug 2021

8/10 Good

Julie

Travelled with group
Liked: Cleanliness
Excellent location and value
Location is excellent and that's got to be the reason for staying here. Good value too. Service is slow to say the least but that's because the beach cafe is busy serving it's restaurant customers and often leaves all inclusive guests just standing there while they ignore you. Pool beds are the rigid plastic type, old fashioned and uncomfortable. Room smells overpoweringly of about 30 years of cigarette smoke and all the cleaning in the world wont get rid of that. But excellent location and value, good train service from both barcelona and girona airports make it very accessible at €5.50 one way.
Stayed 5 nights in Aug 2020

8/10 Good

Gemma

Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Beautiful location. Staff are amazing. And yes i would return again and again 😎
Stayed 14 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely position had sea and pool view from room. Plenty of areas to relax, pool, terrace,lounge. Beach is literally steps away and the sun beds and parasols are discounted for hotel guests. Great food choices every day. Unfortunately no tea or coffee making (no kettle) in rooms. There is a machine in bar where you serve yourself hot drinks. Would be good if they provided and enforced antibacterial gel on entering restaurant as all food is buffet service. We did have a great holiday.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I go every year for the past 3 years love it staff and the position of where the hotel is
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Great location comfortable room
Stayed 4 nights in Aug 2019

6/10 Okay

Graham, Nottingham

Good location. Food in restaurant not hot enough, every meal and we was all inclusive
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2018

8/10 Good

Mark

Great location
The room is not comparable with a UK 4* hotel - but that’s okay because the service, food, cleanliness, facilities and location are great! The room is pretty standard: bed, wardrobe, TV, safe and shower room oh and an empty fridge. It was clean although in need of a refurb, nothing broken - just well worn! Right on the beach with a beach side bar, the sun beds on the beach are 3euros each for Htop guests which was great and towels are provided at reception (deposit needed). There was a good selection of drinks and food and as we were All inclusive it was great! We never had to wait for long at the bar and although the buffet was always busy we always got seated straight away - the food available was good, theme nights changed it up during the week with local cuisine being our preferred dish at dinner times. There is plenty to do away from the hotel and day trips can be booed at reception, we chose to go it alone to Barcelona and took the short walk to the train stop for the 1hr journey. A return ticket to barca was 10euros, bargain! Overall it was a good stay in a clean hotel on the beach with good food, service and location!
Stayed 7 nights in Sep 2018

2/10 Terrible

anwir, liverpool

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The food wasn’t that good the mattress wasn’t comfy it moves a lot .. You have to pay to get a wi fi I will never recommend it to any one of my friends
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Good location shame about the food
Hotel in great location but the all inclusive food left a lot to be desired and I would t return for that reason
Stayed 7 nights in Jul 2018

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel clean but could do with a refurb
Hotel uses a strange card system for all inclusive drinks. One card =1 glass, will only serve half pints and no more than two drinks at a time, so we couldn't get drinks for elderly relatives without multiple trips to the bar. Only local drinks included in all inclusive. Hotel clean and tidy but starting to look a bit dated. Excellent location right on the beach and half price sunbeds for hotel guests.
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 10 nights in Apr 2018