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13 May 2024 by Idalina
Cher Monsieur/Chère Madame.Rene Josef,Au nom de toute l'équipe de Quinta do Arco by Pestana, nous tenons à vous remercier d'avoir pris le temps de nous faire part de vos avis. Votre opinion est importante pour nous, et qui nous aide à améliorer et à anticiper continuellement les besoins, les préférences et les attentes de nos clients.Nous sommes ravis d'apprendre que, dans l'ensemble, vous avez apprécié votre séjour à {{ Hotel_Name }}. Au même temps, nous tenons à nous excuser pour ne pas avoir pleinement répondu à vos attentes. Nous sommes sincèrement désolés pour tout inconvénient causé. Nous avons partagé vos remarques avec nos équipes pour s'assurer que des améliorations soient apportées.Ce fut un reel plaisir pour nous de vous accueillir, et nous espérons que vous nous donnerez une autre chance de vous recevoir à nouveau à Quinta do Arco by Pestana et de regagner votre confiance lors de votre prochain séjour.Meilleurs voeux,L'équipe de Quinta do Arco by Pestana
As a guest of Pestana Quinta do Arco Nature & Rose Garden Hotel, you'll find an outdoor pool, a rooftop terrace, and a library. Event space at this guest house measures 431 square feet (40 square metres) and includes conference space. Public spaces have free WiFi. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Pestana Quinta do Arco Nature & Rose Garden Hotel. Free self parking is available. Smoking is allowed in designated areas at this Mediterranean Santana guest house.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Pestana Quinta do Arco Nature & Rose Garden Hotel offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and minibars. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate dining areas and includes day beds. Memory foam beds feature Egyptian cotton sheets. Cable televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. This Santana guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the guest house include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
