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Cubanacan San Felix

4.0 star property

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Photo gallery for Cubanacan San Felix

Lobby
Lobby sitting area
Lobby
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking included
  • Laundry
  • 24/7 front desk
  • Room service
  • Air conditioning

Explore the area

Map
Calle Enramadas, Santiago de Cuba, 90100
  • Santiago de Cuba Courthouse
    ‪2 min walk‬
  • Emilio Bacardi Moreau Museum
    ‪2 min walk‬
  • Casa Natal de Jose Maria Heredia
    ‪2 min walk‬
  • Santiago (SCU-Antonio Maceo)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About this property

Cubanacan San Felix

Colonial hotel with bars/lounges and 24-hour front desk
A restaurant, 2 bars/lounges and a snack bar/deli are available at this hotel. Self parking is free. Additionally, WiFi in public areas, 24-hour room service and dry cleaning are on-site.
Cubanacan San Felix offers 42 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Cubanacan San Felix, you're just a quick walk from Museo Municipal Emilio Bacardí Moreau. Enjoy features like free self-parking, plus 2 bars and a restaurant.
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Museo Municipal Emilio Bacardí Moreau and Gobierno Provincial
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Cubanacan San Felix. Free self parking is available.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Panorama – On-site lobby lounge. Open daily.
Los dos Gaticos – On-site bar. Open selected days.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los dos Gaticos
  • Panorama

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 2.50

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cubanacan San Felix

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Late check-out fee: USD 2.50 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Iberostar San Felix Hotel Santiago de Cuba
Iberostar San Felix Hotel
Iberostar San Felix Santiago de Cuba
Iberostar Felix tiago Cuba
Cubanacan San Felix Hotel
Iberostar Heritage San Felix
Cubanacan San Felix Santiago de Cuba
Cubanacan San Felix Hotel Santiago de Cuba

Cubanacan San Felix Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

6.8/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santiago de Cuba.
Wonderful. A centrally located hotel but it was closed upon arrival for some strange reason. They put me in Casa Granda hotel which is centrally located, very nice and owned by them.
Stayed 3 nights in Dec 2019

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worst experience I ever had on a 4 star hotel, no TV service for more than 24 hrs, UNACCEPTABLE
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location、内装OK,。エレベーターなし。
歩行者天国の繁華街、Jose Antonio Sacoに面していて、Cespedes広場まで1ブロックと非常によいlocationにあります。リフォーム仕立てのようで内装はしっかり綺麗なのですが、エレベーターが無いのが2階(実質3階)以上だと不便です。
Stayed 2 nights in Apr 2019