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Ona el Marqués Resort

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ona el Marqués Resort

Outdoor pool
View from property
Apartment, 1 Bedroom | Terrace/patio
Breakfast, lunch and dinner served
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Washer
  • Pool
  • Kitchen
  • Air conditioning

Explore the area

Map
Calle Las Rosas, 4, Puerto de Santiago, Santiago del Teide, Tenerife, 38685
  • Playa Chica
    11 min walk
  • Ocean Explorer
    14 min walk
  • Oasis Los Gigantes Public Pool
    15 min walk
  • Tenerife (TFS-Tenerife South)
    31 min drive

Room options

View all photos for Studio, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, blackout curtains

Studio, 1 Bedroom, Kitchen

  • 45 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms

  • 79 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About this property

Ona el Marqués Resort

Family-friendly aparthotel with outdoor pool and restaurant
This aparthotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and a business centre. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washing machine and a coffee/tea maker, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Ona el Marqués Resort offers 124 air-conditioned accommodations with DVD players and a safe. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Santiago del Teide aparthotel provides wireless Internet access for a surcharge. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Ona el Marqués Resort. During your stay, you'll be within walking distance of Tenerife Beaches. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. This comfortable aparthotel has 124 apartments. Each apartment offers a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a washing machine and a living room
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a playground
  • Within a 15-minute walk of Tenerife Beaches and Playa Chica
Ona el Marqués Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A library, a terrace, and an arcade/games room are also featured at the family-friendly Ona el Marqués Resort.

Smoking is allowed in designated areas at this 3.5-star Santiago del Teide aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 9:00 AM to noon.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Languages

Dutch, English, French, German, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (EUR 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres

Family friendly

  • Children's pool
  • Free cot
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Daily continental breakfast available 9:00 AM to noon for a fee: EUR 9.90 for adults and EUR 9.90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Washing machine

Work spaces

  • Business centre
  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Hair salon
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 124 units

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to December 13 2024 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 26 November 2024 to 2 December 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9.90 for adults and from EUR 9.90 for children
  • Fee for in-room wireless Internet: EUR 5.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ona el Marqués Resort Santiago del Teide
Ona el Marqués Resort
Ona el Marqués Santiago del Teide
Ona el Marqués
Ona El Marques Tenerife/Santiago Del Teide
Ona el qués tiago l Tei
Ona Marques Santiago Del Teide
Ona el Marqués Resort Aparthotel
Ona el Marqués Resort Santiago del Teide
Ona el Marqués Resort Aparthotel Santiago del Teide

Ona el Marqués Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 333 reviews" "
Rating 8 - Good. 104 out of 333 reviews" "
Rating 6 - Okay. 19 out of 333 reviews" "
Rating 4 - Poor. 7 out of 333 reviews" "
Rating 2 - Terrible. 4 out of 333 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed here many times and quality of rooms and facilities always very high
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our holiday at Ona el Marques and would recommend it to our friends. The apartment was clean, safe and comfortable. The staff were very helpful and polite.We look forward to visiting there again Judith Gaze
Stayed 7 nights in Sep 2024

10/10 Excellent

Andriy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spatious 2-storey apartment. There's a balcony on both floors. The upper one offers a nice view of the cliffs and the sea. The apartment is equipped with everything you might need during your stay (incl. washing machine and kitchenette). There's a restaurant and a pool area accessible via a tunnel under a (not busy) road. There are two supermarkets within walking distance. Playa de los Guios, black sandy beach is about 10 mins walk. But we liked snorkeling in Charco del amor (about 5mins walk) for its calm water and plenty of sea life. Parking in the area is a problem during the season.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebekah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our family holiday. Beautiful setting and helpful staff. Thank you ❤️
Stayed 9 nights in Jul 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
These apartments are lovely. They are situated at the top of a VERY steep hill! Cab is only around 4 euros to reach the town. Save your legs....! Pool lovely, reception very helpful, breakfast basic and does the job.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really relaxing stay. Had everything family needed.
Stayed 12 nights in Jul 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Been coming here for 35 years. Home from home. Love fully equipped kitchen, views and clean and perfect temperature swimming pool.
Stayed 9 nights in Mar 2024

10/10 Excellent

michelle

Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2024

8/10 Good

Maureen

Liked: Cleanliness, room comfort
Having been going to El Marques for a number of years now. We have always enjoyed our stay there.The only downside this year was the state of pool area when coming down first thing in morning. Sunbeds all over the place,where they had been left day before.The pool attendant never bothered to tidy pool area at all.Also there are no smoking signs for pool but we found people smoking ,using glass ashtrays which should be a no no.I understand that Spanish laws are different from ours regarding smoking but I think it is wrong especially as was mainly round children’s pool area. Also people were bringing bottles of beer to pool area which should not be allowed, the pool attendant never got out of his seat to check on these things.In previous years the pool attendants gave more attention to the upkeep of pool area.
Stayed 14 nights in Mar 2024

6/10 Okay

Peter

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hotel facilities were really nice, though maybe a little outdated with quite old styling inside. Could be updated. Apartment was great with spacious upstairs and a nice bedroom with good air conditioning. Location was good within the resort walkable to local shops, bars and restaurants. Our main issue was the room housekeeping, our room was only serviced once by the hotel in a week stay meaning we had to request extra towels. The reception was also not open 24 hours so had we been slightly later back to the room we wouldn’t have been able to shower!
Stayed 7 nights in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness
Great position. Had a super time, staff are very good
Stayed 10 nights in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, room comfort
3 days here. Very good apartment, clean all you'd need even for longer stays
Stayed 3 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
First class accommodation.
Stayed 21 nights in Jan 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was as expected. Very well equipped with supermarket across the street. Would visit again.
Stayed 4 nights in Jan 2024

8/10 Good

James

Stayed 14 nights in Nov 2023

8/10 Good

Elizabeth

Liked: Room comfort
Stayed 14 nights in Jun 2023

8/10 Good

Maureen

Liked: Cleanliness, room comfort
Lovely resort and very helpful staff
Ona El Marques is a lovely resort.We have been going there for many years now. Only downside this year was the apartment we were given had a raised balcony which we thought was quite dangerous as there was no barricade at edge of balcony and about a foot drop to the apartment level.
Stayed 14 nights in Mar 2023

6/10 Okay

Helena S T

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Juan

Liked: Cleanliness, room comfort
We opted for the "plus " Room, room was ok, but the extras were not worth the money, you are supposed to have a minibar
Stayed 2 nights in Feb 2023

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 14 nights in Jan 2023

8/10 Good

Jacqueline

Liked: Cleanliness, room comfort
Check-in/Check out very good, male receptionist very helpful with info on area. Apartment spacious and clean if a little dated, kitchen fully equipped, 2 bathrooms, large terrace. Swimming pool warm and plenty of sunbeds. Restaurant good. Very easy to get around on bus as stop 2 minutes away. Lidl 2 mins away. Would stay again.
Stayed 7 nights in Nov 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

A

Travelled with family
Disliked: Cleanliness, room comfort
Overcharged
Hotel asked me to amend/cancel booking then their reservation department charged me for doing exactly what the hotel staff told me! I'm very surprised as I've never had this problem or been overcharged by any hotel ever.
Stayed 2 nights in Jun 2022

2/10 Terrible

A

Travelled with family
Disliked: Cleanliness, room comfort
Poor value
Poor value, I've stayed in 2 other hotels during the same holiday for similar price and got better rooms and service. Would probably have given 5/10 however I have to give 1 star since they overcharged and caused me a lot of hassle to try and get the refund.
Stayed 3 nights in Jun 2022