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Carménère eco Hotel

3.5 star property

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Photo gallery for Carménère eco Hotel

Terrace/patio
Superior Room, 1 King Bed (Colchagua) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Front of property – evening/night
Lobby sitting area
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Maria Luisa Santander 0292, Providencia, Santiago, Region Metropolitana, 7500000
  • Medical Center Hospital Worker
    ‪11 min walk‬
  • Clinica Santa Maria
    ‪12 min walk‬
  • Pontifical Catholic University of Chile
    ‪13 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Superior Room, Garden View

Superior Room, Garden View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room (Maipo)

Standard Room (Maipo) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room (Maipo)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Casablanca)

Standard Room, 1 Queen Bed (Casablanca) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 1 Queen Bed (Casablanca)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Colchagua)

Superior Room, 1 King Bed (Colchagua) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Room, 1 King Bed (Colchagua)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace (Curico)

Deluxe Room, 1 King Bed, Terrace (Curico) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Terrace (Curico)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Carménère eco Hotel

Hotel with a full-service spa, near Museo de Arte Popular Americano
Along with a full-service spa, this smoke-free hotel has a snack bar/deli and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, spa services and concierge services are on-site.
Carménère eco Hotel offers 5 air-conditioned accommodations with iPod docking stations and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
During your stay at Carménère eco Hotel, you're just a quick walk from Plaza Baquedano. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • 14 minutes by foot from Museo de Arte Popular Americano and a 2-minute drive from La Chascona
  • Airport drop-off and cruise terminal shuttle service available for a fee
Carménère eco Hotel offers its guests a full-service spa and a sauna. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Carménère eco Hotel. A shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

This 3.5-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CLP 20,000 per night); reservations required
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Full-service spa
  • Library
  • Sauna
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carménère eco Hotel

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 65000 per vehicle (maximum occupancy 2)
  • Nearby parking fee: CLP 20000 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Carménère eco Hotel offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 15 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Carménère eco Hotel Hotel
Carménère eco Hotel Santiago
Carménère eco Hotel
Carménère eco Santiago
Carménère eco
Carménère eco Hotel Santiago
Carménère eco Hotel Hotel Santiago

Carménère eco Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 104 reviews
Rating 8 - Good. 16 out of 104 reviews
Rating 6 - Okay. 2 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in a bustling city. Great location and felt right at home.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay here, the staff was wonderful!
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, excellent breakfast!
Stayed 8 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yay!
Lovely, helpful staff. All-day free tea bar available. Free welcome wine and charcuterie board. Lovely breakfast. Lots in walking distance, but a quiet, safe neighborhood. We loved our stay!
Stayed 3 nights in Apr 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place To Stay
Lovely, super friendly, homely hotel. Staff were superb - thank you!
Stayed 2 nights in Apr 2023

10/10 Excellent

alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and everything was perfect
Stayed 2 nights in Apr 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Macarina is the Heart of this Hotel. She's an intelligent, hard worker. Anytime we needed information locating a place to we needed to be, she helped with the location. We would definitely recommend staying at this charming Hotel..

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful little place with very friendly staff.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Charming and Friendly
This hotel was very charming and quaint the staff are friendly and amazing! They go above and beyond to ensure you're comfortable and safe, and offer a tasty Chilean breakfast. The hotel itself is romantic, and rustic, bed and breakfast style, perfect for a stay close to all the main attractions while enjoying a safe neighborhood. And it's within walking distance to a lot of great restaurants and shops. There's just no A/C, fan only, but the room is clean and comfortable. Unfortunately I got sick during my time in Chile and they made sure I received medical attention and were more than accomodating with my dietary restrictions due to illness. I really recommend this hotel overall!
Stayed 7 nights in Jan 2023

10/10 Excellent

Russell James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quaint. We loved our stay here.
Stayed 1 night in Feb 2023

4/10 Poor

Ekaterina

Liked: Cleanliness, staff & service
Disliked: Amenities

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby the Barrio Italia which had lots of dinner options. Seemed like a nicer area than many other parts of Santiago.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated as if we were special guests throughout our stay, from the greeting upon arrival through the final checkout.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were massive riots 1/2 block from the hotel. Buildings and cars were being burned. Rocks and fire bottles thrown. Hundreds of police and firemen could not control the thousands of rioters. This was very unsafe and dangerous, so I had to check out about 3 hours after arrival. I am requesting a full refund of my prepaid amount.
Stayed 2 nights in Feb 2020

8/10 Good

Hrishikesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, some upgrades needed.
Great service, great staff. AC in room will be helpful and should fix creaking floors.
Stayed 2 nights in Dec 2019

4/10 Poor

Businestrip, queensland

Business traveller
Liked: Cleanliness, staff & service
Very small hot rooms with much noise from adjoining rooms. No air conditioning
Stayed 2 nights in Dec 2019

10/10 Excellent

Peter, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very comfortable. We had a ground floor room which opened out onto the back garden which was lovely. There are several areas where you can sit and relax both inside and outside, including a wine cellar
Stayed 4 nights in Sep 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely boutique hotel.
Homely boutique hotel in a very convenient location in a quiet area but close to restaurants and a pleasant walk into town. Excellent friendly staff. Would thoroughly recommend.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY ECO FRIENDLY AND VER Y CUTE ROOMES ARE BIT SMALL AND BATH TO SMALL FOR TWO PEOPLE TO OPERATE TOGETHER
Stayed 1 night in Jan 2019

10/10 Excellent

Kelli

The hotel was lovely, the staff incredibly friendly and helpful, and the breakfast was delicious. Il
Stayed 2 nights in Nov 2018

10/10 Excellent

Steve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet boutique hotel. Although you can hear the guests when they enter and leave their rooms, the hotel caters to the more mature type of person so hallway noise is minimal. The staff were always helpfull and not intrusive. There were good restaurants within 5 to 10 minutes walk and the centre of town was an enjoyable 15 to 20 minutes walk via a very nice park. It was a great place to relax with a very homely feel. The courtyard and wine cellar were also great places to chill out. You had to wait a few minutes for the hot water to start and it also helps if you turn the tap to "hot" not "cold" like me. Breakfast was adequate and filling and the plunger coffee was good. I stayed there twice in April 2018 and found the rear room that faced the courtyard was quieter than the front room that faced the road however traffic was minimal at night and I had a good night's sleep in both rooms. All in all a great place to stay in Santiaglo.
Stayed 2 nights in Apr 2018

10/10 Excellent

Graham, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in safe area.
A great first hotel to stay in Santiago. Good location allowing easy walking to central Santiago. Staff excellent and English speaking. A good first stop after a long journey from Australia, allowing use of facilities at all hours.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Traveler Beware - lots of ways to get your money.
I paid $90 extra to write this review. Hidden in the hotel's policies is that it is an adult only hotel. I did not see it so my mistake. The hotel charged $75 for the baby to stay on a layover stay. At checkout the staff charged me $102 more then the $75 extra. The problem was resolved but if I hadn't checked my CC I would have paid. Next the hotel charged us $15 because of a broken iPad cord. We travel all over the world and if we break something we always inform the hotel. I felt like the hotel was just trying to pass on any charges they could. We barely had time to sleep on our one night stay and definitely we did not break the cord. In addition, restaurants in the area were snotty. My recommendation is to just go to a more reputable place. Finally, I really wanted to give this place high marks as I usually do but I figure I paid for this "priveledge".
Stayed 1 night in Aug 2017

10/10 Excellent

Kim, New Berlin, Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in residential area close to everythin!
Nygine and Freddy were absolute dreams as hosts for our stay! They made us feel very welcomed, and we're very understanding with a difficult situation we were dealing with! I simply cannot thank everyone at the hotel with their help and compassion! Would HIGHLY recommend this hotel!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with a great garden.
We had a great stay at the Carmenere Eco Hotel. The room was comfortable, 3 of the 4 staff we met were really helpful and attentive and breakfast was tasty and filling. The garden was a welcome refuge from the heat spell Santiago was experiencing while we were there. I would have given the room comfort a five if it had had air conditioning, but as it was an eco hotel, it didn't, which made for some trouble sleeping. Overall, a very good experience.