City Express by Marriott Santiago Aeropuerto Chile

3.0 star property

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Photo gallery for City Express by Marriott Santiago Aeropuerto Chile

In-room safe, desk, iron/ironing board, bed sheets
Flat-screen TV
Free daily continental breakfast
Property entrance
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Américo Vespucio Oriente 1295, Pudahuel, Santiago, 8340422
  • University of Santiago-Chile
    ‪9 min drive‬
  • Museum of Memory and Human Rights
    ‪11 min drive‬
  • Palacio de la Moneda
    ‪14 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪10 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

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About this property

City Express by Marriott Santiago Aeropuerto Chile

Hotel in Santiago with free breakfast and free airport shuttle
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
City Express by Marriott Santiago Aeropuerto Chile offers 142 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at City Express by Marriott Santiago Aeropuerto Chile. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a gym.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Palacio de la Moneda and 15 minutes from Plaza de Armas
  • Free airport shuttle service
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly City Express by Marriott Santiago Aeropuerto Chile also features a fitness centre, coffee/tea in common area, and dry cleaning/laundry services.

This 3-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:30 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott Santiago Aeropuerto Chile offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Santiago Aeropuerto Hotel
City Express Aeropuerto Hotel
City Express Aeropuerto
City Express tiago Aeropuerto
City Express Santiago Aeropuerto
City Express by Marriott Santiago Aeropuerto Chile Hotel
City Express by Marriott Santiago Aeropuerto Chile Santiago

City Express by Marriott Santiago Aeropuerto Chile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1008 reviews
Rating 8 - Good. 316 out of 1008 reviews
Rating 6 - Okay. 74 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 30 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jennie

Liked: Cleanliness, property conditions & facilities
It was very convenient place to stay before our flight
Stayed 1 night in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Employees very nice. Luggage storage for $10.00 per bag per day. Nice breakfast and sack lunches for early departure. Restaurant very good. Free airport pickup.
Stayed 1 night in Nov 2024

2/10 Terrible

Rodolfo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the airport at around 10. Called more than 15 times tge reception. Nobody ever answered. So tgere was no shuttle to pick me up. I had to take a taxi, who ripped me off, passed a different amount on my credit card and all because the hotel never answered the phones.
Stayed 1 night in Nov 2024

10/10 Excellent

JACQUELINNE

Stayed 1 night in Nov 2024

8/10 Good

Janine, Manly West

I found the service at this hotel excellent. Everyone from the transfer driver to the reception staff were friendly, helpful and efficient. My room was just what I needed for a one night stopover including the breakfast and dinner options. Really great, Thankyou
Stayed 1 night in Nov 2024

6/10 Okay

Adelia

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk was awesome!
Stayed 1 night in Nov 2024

6/10 Okay

Robert, Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Afshin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

HERVIN

Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport for our arrival at night and we were picked up from this location. We had no way to darken our room, but it didn’t bother us. Wonderful staff. Breakfast was fine and the coffee too. We felt safe in our room.
Stayed 1 night in Nov 2024

2/10 Terrible

Vincent

Disliked: Property conditions & facilities, room comfort
Worst Check-in Ever
The longest check-in in history. They took about 15 mins. Per person.
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Staff & service
They tried to change me twice, but fortunately I could prove that I had already paid.
Stayed 1 night in Nov 2024

4/10 Poor

Ricardo

Stayed 1 night in Jul 2024

10/10 Excellent

Cheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great for those who needs easy access to the airport, cause there are NONE walkable dining options nearby as it's an industrial area. On the other way, the staff is very kind and helpful, having provided us a great pack of to-go snacks, fruits and drinks as we checked-out very early (before the hotel´s breakfast service).
Stayed 1 night in Oct 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine and the staff are good. I wish there was something around the property other than highways and security fences. Good place if you just there for a layover.
Stayed 1 night in Oct 2024

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for an airport stopover. Catching a taxi was more practical than the complimentary shuttle. Taxi far $21000.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value!
Stayed 1 night in Oct 2024

10/10 Excellent

ROBERTA, Irvine

Stayed 1 night in Oct 2024

10/10 Excellent

Sinan

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet, and good value
We enjoyed our stay here. Check-in was efficient. The room was clean, quiet (except for the occasional plane flying over), with nice modern decor. Beds were comfy. Breakfast was good - not spectacular, but we liked that they use REAL plates instead of disposable ones. Desk staff was helpful.
Stayed 1 night in Oct 2024

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las recomendaciones del personal sobre lugares a visitar podrían mejorar.
Stayed 2 nights in Oct 2024

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Zielska

Liked: Staff & service
I booked this specific hotel because of it having an airport shuttle service. After the booking i got an email infoming me about shuttle hours which, depending on time was every hour or three. So I explicity, since my flight was comming shortly after midnight, would have to wait in the middle of the night till 3a.m for it. Calling to the hotel and talking to a lady in the reception didnt help since it's, how she called it 'a courtesy offer'. I dont call an offer courteous, if one advertises with it.
Stayed 1 night in Oct 2024