10/10 Excellent
Sharon
Travelled with partner
4 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel is in a lovely part of town, directly across from a wonderful park that is worth visiting, just down the street from small grocery stores if you need anything. The staff were very friendly and accommodating, watching out for our safety when we were going out. The upstairs bar is super lovely, it is also a restaurant. The bartenders were very accommodating, make sure you have a Pisco Sour!
We were very cautious because there was not a safe in the room. However, on the day we really needed it. I was very impressed. The front desk staff went to get a key which opened a drawer to another key, he gave me a key with a number on it and then he took. He had another key and took me to a riom down the hall where he used one key to open up the door in the wall, revealing a bank, looking safe. He used another key to open up the large safe, and then there were small individual safes with numbers on them. Inside each little safe, there was a metal box. He left the room and allowed me to have privacy to put my things in the little box and place it back in my Number, safe and secure it with my own key, which I kept until I went to retrieve my items when I left. Very secure!
