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Four Points by Sheraton Santiago

3.5 star property

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Photo gallery for Four Points by Sheraton Santiago

Outdoor pool
Outdoor pool
View from property
Lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038
  • Costanera Center
    ‪5 min walk‬
  • Gran Torre Santiago
    ‪7 min walk‬
  • Clínica Indisa
    ‪13 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Corner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points by Sheraton Santiago

Hotel with 2 restaurants, a quick walk to Costanera Center
This smoke-free hotel features 2 restaurants, an outdoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Four Points by Sheraton Santiago offers 127 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Santiago. During your stay, you're just a quick walk from Costanera Center. Free WiFi in public areas, 2 restaurants and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Buganvilia Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by foot from Costanera Center and a 3-minute drive from Clinica Santa Maria
  • Airport and local-area shuttle service available for a fee
Four Points by Sheraton Santiago offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, 5 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Santiago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
Buganvilia Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.
Bar 111 – This bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Terraza Beer Garden – This bistro specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (CLP 9,000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to February 3 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 45000 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 557 reviews
Rating 8 - Good. 197 out of 557 reviews
Rating 6 - Okay. 51 out of 557 reviews
Rating 4 - Poor. 16 out of 557 reviews
Rating 2 - Terrible. 9 out of 557 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Valparaiso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice, confortable and smooth
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime

Stayed 4 nights in Sep 2024

10/10 Excellent

CARLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Benicio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, fácil acesso a metro e vários restaurantes próximo, deixou a desejar um pouco com a limpeza, mas de uma forma geral recomendo o hotel
Stayed 7 nights in Aug 2024

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Flávia

Stayed 3 nights in Jul 2024

10/10 Excellent

Márcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

SERGIO N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Roseleine

Stayed 3 nights in Jun 2024

6/10 Okay

Ryan

Liked: Cleanliness
Close to shopping. Charged for 1 extra breakfast after the concierge said it was free.
Stayed 2 nights in Jun 2024

8/10 Good

Donna

Stayed 3 nights in Apr 2024

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
In need of urgent renovation
Hotel in need of a full renovation. The TV never worked in the first room, so they moved me to a new one, but this one had a problem with a leak in the sink which flooded the entire bathroom. They managed to solve the problem at the end.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything shopping and restaurants. Beds super comfortable. Would definitely stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Eric

Stayed 4 nights in Mar 2024

10/10 Excellent

David

Stayed 2 nights in Feb 2024

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Aloke

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 2 nights in Dec 2023

8/10 Good

Angel Fidel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

George

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
safety concern and experienced one time lost bags during the check-in time.
Stayed 1 night in Dec 2023

10/10 Excellent

ADRIANA

Stayed 1 night in Dec 2023