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Hotel Sonetto

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sonetto

Reception
Outdoor pool
Smart TV
Smart TV
Smart TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
281 Av. Sta. María, Santiago, Región Metropolitana
  • Lastarria District
    9 min walk
  • Mercado Central
    9 min walk
  • Santa Lucia Hill
    10 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    18 min drive

Room options

View all photos for Basic Double Room

Basic Double Room | In-room safe, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, free WiFi, bed sheets

Basic Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basic Single Room

Basic Single Room | In-room safe, free WiFi, bed sheets

Basic Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Sonetto

Central hotel connected to a shopping centre in Santiago with free breakfast
Along with an outdoor pool, this smoke-free hotel has a seasonal outdoor pool and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site. Housekeeping is available on request.
Hotel Sonetto offers 30 air-conditioned accommodations, with a safe. Smart televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sonetto. During your stay, you'll be connected to a shopping centre and just a quick walk from Patronato. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge and luggage storage
  • 12 minutes by foot from Plaza de Armas and a 5-minute drive from Costanera Center
Free breakfast is available daily. Public spaces have free WiFi. Hotel Sonetto also features an outdoor pool, concierge services, and a front desk safe.

This 3-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sonetto

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 760910546

We should mention

  • The seasonal pool will open on 01 November and close on 31 March.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sonetto Hotel
Hotel Santa Maria 281
Hotel Sonetto Santiago
Hotel Sonetto Hotel Santiago

Hotel Sonetto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 101 reviews" "
Rating 8 - Good. 17 out of 101 reviews" "
Rating 6 - Okay. 21 out of 101 reviews" "
Rating 4 - Poor. 6 out of 101 reviews" "
Rating 2 - Terrible. 12 out of 101 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lineth

Liked: Cleanliness, staff & service, property conditions & facilities
Over all the experience was great, but they didn’t fix my cable throughout my whole stay, so it was a boomer.
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
For the price, very good stay, staff was courteous and the breakfast was okay...my only complaint is it would have been nice to have a coffee machine in the room, maybe a refrigerator or a microwave, but like I said, for the price, pretty cool hotel, located near train station....Thank you
Stayed 14 nights in Apr 2024

10/10 Excellent

Luis Emilio

Stayed 1 night in Apr 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
There was no closet or even hangers in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Colin

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Edilio

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Vijayan

Yea it’s ok
Stayed 1 night in Feb 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not even a basic room A nail pounded into the bathroom wall would be an improvement at least then you could hand up a towel. Not even a cheap disposible plastic glass was available
Stayed 1 night in Feb 2024

8/10 Good

Lee

Travelled with group
Liked: Staff & service
Located on the chocolate river
Interesting place. The location was very convenient. Our room overlooked the river but the windows were hard to see out of as there had been a sloppy paint job in the past. The river was laden with silt so it was tan. Close to the city park and lots of good restaurants and night life. The photos show a bar and we went for a drink one evening while waiting for our friends. They don't serve alcohol. The photos looked better than the reality. For the price paid it was acceptable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mario

Stayed 5 nights in Jan 2024

10/10 Excellent

Ryan

Stayed 3 nights in Jan 2024

4/10 Poor

Moncef

The hotel was fine my reservation was cancelled upon arrival by someone else who had access to my phones, social medias, apps and e mails who's been following me around and using my brain function and activity for there simulations and personal lives without my permission or consent abusing me the cancellation wasn't done by me and the money wasn't refunded back into my account I only stayed 1 night there upon arrival and I paid separately because of the cancellation
Stayed 26 nights in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sonetto
Great location, excellent staff and spacious room but the room itself needs some upgrading, such as towel rack, some hooks to hang clothes on or clothing rack with hangers. Other than that, we had a great time.
Stayed 8 nights in Dec 2023

2/10 Terrible

Betsabee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would be lying if I said I found something good in the sonetto.
Stayed 6 nights in Dec 2023

2/10 Terrible

Akram

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was advertised as luxury four stars and not sure how can that be possible. 2-3 stars and it’s generous. Their coffee was instant, and orange juice was tang. The breakfast was not optional so you have accept what they give you which for me was chicken salad sandwich!! For breakfast. The room, I meant you can see the images…
Stayed 2 nights in Dec 2023

10/10 Excellent

Somnath

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old, rooms and basic infrastructure needs serious revamp. Pretty good location and staff quite friendly
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with Old World charm. Across the river from Art museum and city park. 5 minute walk to Plaza de Armas and shopping. Hotel is connected to an Italian restaurant with a bar and good food that provides room service. (Carmines). Professional staff. Direct TV. Fast WiFi. A/C. Room prices are a great value compared to many places I have stayed...
Stayed 2 nights in Dec 2023

4/10 Poor

Maria Felisa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly, kind, and service oriented. This is the only thing I found ok with this hotel. The pictures of the rooms on the website do not represent the actual condition of the hotel. We were in a quad room that was overcrowded. The drapes were coming off the rails. Some windows look out into the an unkempt interior of the building. There were 3 separate toilets and showers in our room; however, one shower stall did not have a light fixture so it was not safe to use. The other one floods when used. The a/c was not working but they got it fixed. The phone does not work. We didn’t have enough towels and soaps; the bathrooms did not have bath mats and face and hand towels. The towels we were given were very old. They provided these items when we requested for them (the bath mats were torn at the seams. There were no hangers for clothes or racks in the bathroom to hang towels. There were no ledges in the shower on which to put one’s bathing supplies. The breakfast was not good. The sandwiches were made with loads of mayo with some shreds of tuna one day and some shreds of chicken the next. It was served with some slices of fruit and a small slice of cake. They provide instant coffee from a sachet. The location is indeed walking distance from interesting places but you’d be better off choosing one that is on the opposite side of the river. A short distance from this hotel is an area with a lot of homeless people, peddling goods on the street.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jaime, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice experience.
Stayed 7 nights in Nov 2023

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property close to downtown center and excellent Italian restaurant on site. In addition, personnel very friendly and professional.
Stayed 2 nights in Sep 2023

8/10 Good

Nibras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internal wood decoration
Stayed 1 night in Sep 2023

6/10 Okay

Eldra

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay
Stayed 3 nights in Jul 2023