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ICON Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ICON Hotel

Rooftop terrace
Terrace/patio
View from room
Junior Suite, 1 King Bed | View from room
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Alonso de Cordova 6050, Las Condes, Santiago, 7550000
  • Apoquindo
    2 min walk
  • Parque Araucano
    11 min walk
  • KidZania Santiago
    11 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    30 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room, 1 King Bed

View from room

Executive Double Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER) | Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite, 1 King Bed (MASTER)

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER) | Premium bedding, down duvets, pillow-top beds, minibar

Superior Suite, 1 King Bed (CORNER)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

ICON Hotel

Hotel with a full-service spa, a quick walk to Apumanque
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a health club and a bar/lounge. Change of towels is available on request
ICON Hotel offers 177 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desk chairs. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the health club.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at ICON Hotel. During your stay, you're just a quick walk from Apoquindo. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at BAZZAR RESTO & BAR
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, manicures and pedicures or hydrotherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Just a 3-minute walk from Apumanque and 11 minutes on foot from Parque Araucano
  • Airport and local-area shuttle service available for a fee
ICON Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 15 meeting rooms, and coworking spaces are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly ICON Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
BAZZAR RESTO & BAR – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SKY CLUB 23 – This rooftop bar specialises in local and international cuisine and serves lunch and dinner. Happy hour is offered. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; USD 20.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BAZZAR RESTO & BAR
  • SKY CLUB 23

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,070 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ICON Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.5 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 80 (one-way), (up to 3 years old)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
ICON Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ICON Hotel Santiago
ICON Santiago
ICON Hotel Hotel
ICON Hotel Santiago
ICON Hotel Hotel Santiago

ICON Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe, Coquimbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, totally recommend.
Stayed 1 night in May 2024

2/10 Terrible

Shayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very average
Terrible check in, made to pay the lo so tax and I don’t live in chile. I left my PDI form behind. I travel to chile a lot normally hotels understand if you don’t have your PDI papare with you. It’s the first time I’ve been charged for not having my lapsed in about 20 plus circumstances. The guy at the desk was ride about it also. TV wouldn’t work properly, the Chanel's kept breaking up, no sound, the elevators take forever. We were on the 4th floor so we used the stairs most the time. Breakfast was very overpriced.
Stayed 1 night in Jun 2024

10/10 Excellent

Henrik, Millbrae

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a corner room with fantastic views of the city and the mountains. That was amazing. One in our party had birthday during the stay, and the reception staff surprised us with a bottle of champagne. That was very generous and a pleasant surprise.
Stayed 6 nights in Jun 2024

10/10 Excellent

Delsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I had a great stay at the ICON hotel. The service was fantastic and the location worked perfectly for the events I was in town for. The only reason I didn’t give my stay fives across the board is because my room had colorful spotlights outside some of the windows that made clicking noises every time they changed color (red, blue, green) all night long. Even with a sleep app I could hear the clicking of the lights changing color. I also thought it was very odd that there was no full body mirror in the room at all. And, I booked through Hotels.com and with my status I typically get free early check in, a free welcome gift (small treat), or a coupon for a free drink, something along those lines. This time I paid $60 for early check in and there was no other free gift—not even a complimentary bottle of water which typically comes standard with hotel stays. I still had a great stay—the service was great, room was clean, and the location was great so I’d recommend it.
Stayed 3 nights in May 2024

8/10 Good

Kishor, San Jose

Stayed 9 nights in May 2024

10/10 Excellent

Daniel, CHINO HILLS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good design and location
Stayed 2 nights in May 2024

2/10 Terrible

Ramon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is 2 to 3 star hotel. Smells horrid everywhere you go like if you where living inside a Fried Chicken Joint. Human hair in the bathroon. No complimentary water and instant coffee. Bad taste in decoration though the facilities has a lot of potential. Never going back.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Feb 2024

8/10 Good

Felipe

Stayed 1 night in Apr 2024

2/10 Terrible

Stella, New York

Stayed 4 nights in Apr 2024

10/10 Excellent

Ibrahim, Holbrook

Liked: Cleanliness, staff & service, amenities
Great hotel and location
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria D

Stayed 1 night in Apr 2024

10/10 Excellent

Maria D

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service; walkable.
Stayed 3 nights in Apr 2024

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service
deben mejorar cliente hospedado es importante
el telefono de la hab no funciona, fui al sauna y da la imprecion que la prioridad es las personas que vienen fuera deberian ampliar los cupos por ocupabilidad el aire acondicionado sonaba mucho y no se podia dormir y un ing el Sr. Hendry Vilchez supr amable me soluciono el problema y realmente el salvo la calificacion algunos recepcionistas trabajan con mal humor sobretodo los hombres no atuenden bien las damos supoer bien
Stayed 1 night in Apr 2024

8/10 Good

Aline

Stayed 3 nights in Apr 2024

10/10 Excellent

Parris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and safe. Fuss-free. But room had some issues - tv didn’t work. Bathroom vent very loud. Hotel didn’t have a whole lot of facilities but I didn’t mind. No regrets.
Stayed 6 nights in Apr 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion vs precio.
Stayed 2 nights in Mar 2024

8/10 Good

Jose, Cary

Travelled with partner
Liked: Staff & service
Good dining. Not so clean. TV did not work well. Lavatory was damaged.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cristian, Vero beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Hotel is close to subway system Clean building , friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia Del Carmen

Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Shower had no water pressure and barely any hot water.
Stayed 2 nights in Mar 2024