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MR Apart

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MR Apart

Indoor pool
Departamento 2 Ambientes | Minibar, in-room safe, desk, iron/ironing board
Deluxe Suite, 2 Bedrooms | Private kitchen | Mini-fridge, microwave, oven, stovetop
Deluxe Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board
Departamento 2 Ambientes | Living area | TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Pedro de Valdivia 164 - Providencia, Santiago, Region Metropolitana, 832100
  • Clínica Indisa
    12 min walk
  • Costanera Center
    14 min walk
  • Gran Torre Santiago
    16 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    25 min drive

Room options

View all photos for Superior Apartment

Superior Apartment | Minibar, in-room safe, desk, iron/ironing board

Superior Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Departamento Estándar (Uso Individual o Doble)

Minibar, in-room safe, desk, iron/ironing board

Departamento Estándar (Uso Individual o Doble)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Minibar, in-room safe, desk, iron/ironing board

Double Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Departamento 2 Ambientes

Departamento 2 Ambientes | Minibar, in-room safe, desk, iron/ironing board

Departamento 2 Ambientes

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment Superior With View

Minibar, in-room safe, desk, iron/ironing board

Apartment Superior With View

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

MR Apart

Hotel with free breakfast, near Costanera Center
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and concierge services are on-site. Change of towels is available on request
MR Apart offers 24 accommodations with minibars and a safe. Televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at MR Apart, you're just a quick walk from Vivo Panorámico. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 14 minutes by foot from Costanera Center and a 5-minute drive from Plaza de Armas
  • Airport shuttle service available for a fee
MR Apart offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly MR Apart also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
MR Apart has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 16 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property's swimming pool and fitness center hours are 7 AM-10:30 PM Monday-Friday and 9 AM-10 PM Saturday, Sunday, and public holidays.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MR Apart

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place an authorization for one night of room and tax in refundable rates for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 7 AM to 10:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Apart Hotel Neruda
Apart Hotel Neruda Santiago
Apart Neruda
Apart Neruda Santiago
Hotel Neruda
Neruda Hotel
MR Apart Hotel
MR Apart Santiago
Apart Hotel Neruda
MR Apart Hotel Santiago
MR Apart (Ex Apart Neruda)

MR Apart Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 77 reviews" "
Rating 8 - Good. 25 out of 77 reviews" "
Rating 6 - Okay. 15 out of 77 reviews" "
Rating 4 - Poor. 5 out of 77 reviews" "
Rating 2 - Terrible. 7 out of 77 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

7.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Thx
Stayed 1 night in Jul 2024

8/10 Good

Silvia

Travelled with partner
Stayed 4 nights in Jan 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business travellers
Good hotel for business travel in Santiago - well positioned and easy to access. The facilities were adequate if not outstanding but compared to a numebr of other hotels in the area this is very well appointed.
Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Wifi failed often even after calling the technitian multiple times Air Conditioning unit failed and they never fixed it Location is great but facilities /amenities seem to be falling apart
Stayed 6 nights in Apr 2019

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soup Spoons.
Neruda Apart @ Providencia offers an excellent location for tourism, shopping, business and good restaurants. Their staff is friendly and resourceful. Rooms are clean, spacious and quiet inspite the thick local traffic. This hotel is a few yards from popular shopping hubs and a well run subway system (Metro) which will take you to all corners of the capital. Beware of and stay away from peak/rush hours though. My wife and I enjoyed the amenities of Neruda Apart. It caught my attention that for breakfast hours there were dinner ware rather than common tea spoons. Going back and forth to Pudahuel Intl. Airport will take only 20 + minutes thanks to Santiago’s modern highway system. In a few words, Neruda Hotel provides tourists a great location and service for passengers of any kind.
Stayed 1 night in Dec 2018

6/10 Okay

Uri, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ambivalent
Ran down, terrible mattress, took 3 days to fix a running nosy toilet, staff very nice people, except forgot to make the requested wake-up call, their english is infinitesimal. On the good side great/copious breakfast, excellent location
Stayed 5 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Too old , smell awful , bad service , bad amenieties , really bad experience

2/10 Terrible

joan, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it seems
Don't be misled by the image in their web page. The picture belongs to the main entrance to Hotel Neruda. It has nothing to do with the real entrance to Aparthotel Neruda, which is a hotel in the back of Hotel Neruda. Problems: -Rooms are old and with little maintenance. -Not very cleaned. I doubt they ever sweep (not to mention mop) the floors. Whatever we dropped, there it was after the room had been 'cleaned'. -Windows dirty. I don't think they have never been cleaned. -Towels old and used. Real rags. -No actual air-conditioning. Only one air cooler that worked only as a fan. With temperatures in Santiago that may reach 104 degrees, it was useless. -The hotel has neither a gym nor a swimming pool. Customers can access the gym next door, which has a small pool. However, the gym is even dirtier than the aparthotel, with broken machines and a small swimming pool impossible to be used since they have children courses the entire day. It closes Saturday afternoon and evening and Sunday the whole day. -Our phone did not always worked. The same happened with our door magnetized cars. Finally, our last day, they decided to send someone to fix the lock. -Rooms have assigned staff and depending on who was assigned to your room, you were treated nicely or they were rude with you. -Corridors, walls and floors need painting and repairing. -A mediocre breakfast buffet. Excellent fruit though. I wish I had taken pictures of the dirt in the gym.

6/10 Okay

Owais, Washington DC

Liked: Staff & service
Do-Able: Fantastic Staff
Comfortable yet not the best. Slight selection at Breakfast. Front Desk Service is incredible. Very Professional and even had a sweet lady from Michigan named Amanda who went out of her way to make I had the best experience Santiago had to offer an didn't get lost.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable, helpful staff

2/10 Terrible

Lyndsay, Miami

Very poor internet access
I had 2 nights booked at this hotel, but I had to leave after the first night because the internet connection was terrible. I was in Santiago for business, and reliable and fast internet access was a prerequisite when booking the room. It was neither fast nor reliable - anything but.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
downtown santiago
Apart Hotel Neruda located within walking distance to some sight seeing locations. If you feel comfortable on the subway you can easily get around the city. The room was clean but the hotel is on the older side but nice for the price. The front desk spoke english which is good because we do not speak spanish. 3.5 star

10/10 Excellent

Laisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Amei me hospedar nesse hotel. O atendimento foi maravilhoso e a suíte com cozinha era um pouco antiga, mas muito limpa. Amei e se eu voltar em Santiago, me hospedarei lá novamente.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito em localização, ambiente tranquilo, otima limpeza, excelentes funcionários, restaurante com bom cardapio. Café da manhã eficiente.
Stayed 6 nights in Jun 2024

10/10 Excellent

valeria c g

Stayed 3 nights in May 2024

8/10 Good

Jaques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Carlos

Stayed 1 night in May 2024

6/10 Okay

Sergio

Liked: Cleanliness
Stayed 5 nights in May 2024

8/10 Good

Daisy Teresinha Spalding

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel, com otimas acomodacoes e atendimento. Café da manha acima da media, e funcionarios muito competentes e atenciosos.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Apartamento confortável e bem equipado, atendimento impecável e bem localizado. Voltarei com certeza.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Experiência muito melhor do que a esperada!
Stayed 6 nights in Jan 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ERASMO

Stayed 3 nights in Sep 2023