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4.8 out of 5

"This is a beautiful hotel, the staff are great, and the breakfast is glorious! " More

By a verified traveller on Wed 20 Jan 2021

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Room (The Lastarria)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (The Singular)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room (The Classic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (The Singular)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony (The Singular)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (The Singular Twin Handicap)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Hotel Description

The Singular Santiago's great location gets high marks from our customers. During your stay, you're just a quick walk from Forest Park. You'll find features such as free breakfast and free WiFi in public areas, plus 2 restaurants.

  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at The Singular Restaurant
  • Take a swim in the seasonal outdoor pool
  • Indulge with body treatments, massages or facials at the spa
  • Amenities include 4 meeting rooms, a conference centre and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lastarria District and 3 minutes on foot from Santa Lucia Hill
  • Airport shuttle service available for a fee

The Singular Santiago ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Singular Santiago

Everyone (2)
5 out of 5
This is a beautiful hotel, the staff are great, and the breakfast is glorious!

Posted by on 20 Jan 2021

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Comment from Hotel Management

20 Jan 2021 by Lola Conget

Thank you for taking the time to provide a review of your experience at our hotel. We’re delighted to hear that you did indeed enjoy the hotel and found the service to be at the high standard we set out to achieve. We look forward to welcoming you again in the very near future! Thank you and have Singular day!

5 out of 5
Cannot recommend The Singular enough, the staff were amazing.

Posted by on 27 Dec 2020

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Comment from Hotel Management

6 Jan 2021 by Lola Conget

Thank you for rating The Singular Santiago. We really appreciate you choosing to enjoy your time with us. We look forward to welcoming you again in the very near future! Thank you and have Singular day!

4 out of 5

Posted by on 23 Jan 2020

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Comment from Hotel Management

23 Jan 2020 by Lola Conget

Thank you for sharing your experience, and we look forward to serving you in the future. Thank you and I wish you a Singular day!

5 out of 5

Hotel im Stadtzentrum

Pros: Siehe oben
Cons: Schminkspiegel und Schminkbeleuchtung fehlte
Location: Lastarria
Sehr gutes Hotel mit schöner und geschmackvoller Inneneinrichtung, sehr gutem Service, freundlichem Empfang, schönen und geräumigen Zimmer, schöner Frühstücksraum und gutes Frühstück.

Posted by , from Zürich on 15 Jan 2017

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Comment from Hotel Management

9 Dec 2017 by Gabriela Rubilar

We are really sorry for the responsed. Thank you for taking the time to leave us this review about your experience at The Singular Santiago. We are happy to read your positive comments and hear that you enjoyed your stay. Your comments will be shared with our passionate team, who I am certain will be encouraged by your remarks. Thanks again for sharing your experience, and we hope to welcome you again in our hotels. I wish you a Singular week ahead!

Renovations + Closures

The following facilities or services will be unavailable from March 29 2024 to October 31 2024 (dates subject to change):

  • One of the dining venues

Property Features

The Singular Santiago offers its guests a full-service spa, a 24-hour health club, and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 700 square feet (65 square metres) and includes a conference centre. The luxury The Singular Santiago also features a rooftop terrace, concierge services, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. This 5-star Santiago hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Matta Station (3.2 km / 2 mi)
  • Metro station: Bellas Artes Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

The Singular Santiago offers 62 air-conditioned accommodations with free minibar items and a safe. 46-inch LCD televisions come with digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

The Singular Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.

The Singular Rooftop Bar – This rooftop bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Singular Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 100 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Singular Santiago

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: USD 110 (return), (up to 11 years old)
  • Rollaway bed fee: USD 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Singular
  • Singular Hotel
  • Singular Santiago Lastarria
  • Singular Santiago Lastarria Hotel
  • Singular Santiago Hotel
  • Singular Santiago
  • The Singular Santiago Hotel
  • The Singular Santiago Santiago
  • The Singular Santiago Hotel Santiago

You should know

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.