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Hotel Santiago Plaza, Tuxtla

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santiago Plaza, Tuxtla

Lobby
Lobby sitting area
Standard Room | Desk, free WiFi, bed sheets
Interior
Standard Room, 2 Double Beds | Bathroom | Towels, shampoo, toilet paper

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Comonfort S/N, Esq. 5 de Mayo, Colonia Centro, Santiago Tuxtla, VER, 91697
  • Olmec Head
    4 min walk
  • Museo Tuxteco
    4 min walk
  • Los Tuxtlas Biosphere Reserve
    12 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Bathroom | Towels, shampoo, toilet paper

Standard Room, 2 Double Beds

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Bathroom | Towels, shampoo, toilet paper

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Santiago Plaza, Tuxtla

Hotel in Santiago Tuxtla with free parking
A business centre, a 24-hour front desk and free self parking are available at this hotel. WiFi in public areas is free.
Hotel Santiago Plaza, Tuxtla offers 51 accommodations with air conditioning. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Hotel Santiago Plaza, Tuxtla, you're just a quick walk from Olmec Head. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre and a lift
  • Just a 4-minute walk from Olmec Head and 4 minutes on foot from Museo Tuxteco
Public spaces have free WiFi. There's an onsite business centre. Limited free parking is available on a first-come, first-served basis.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santiago Plaza, Tuxtla

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Gran Santiago
Gran Santiago
Hotel Gran Santiago Plaza Confort Santiago Tuxtla, Veracruz

Hotel Santiago Plaza, Tuxtla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregorio, Houma

Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2020

8/10 Good

Lorena, Mexico

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff service did not like Internet , review the rooms description due to there is not wi fi in the room, just at the common areas. thank you,
Stayed 2 nights in Sep 2020

4/10 Poor

Gerardo

Disliked: Cleanliness
Look for a better place.
Hotel was not good. Pillows were very bad. Uncomfortable beds smell bad. Pool was damaged. Location is the only good thing about this place.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Looks nice from outside and easy to find.
Overall the hotel is nice. Staff was friendly & brought bottled water for 2 everyday. Total of 4 parking spaces for a 7 floor hotel. Wifi was a joke. Had to request coffee pot and iron. Room was clean & had a balcony

8/10 Good

Itzel

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Super bien todo, el hotel es muy sencillo y le falta poquito mantenimiento pero en general x el precio es un super deal y sobretodo es de lo mejorcito de x esa zona y es punto medio de Roca partida y Catemaco. El servicio excelente…. Y lo mejor aman a los animales y son buenos seres humanos xq adoptaron a 2 perritas de la calle…. Regreso sin dudar
Stayed 3 nights in Apr 2023

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Solo mejorar las instalaciones, se ven un poco desgastadas, se les pidió que hubiera agua caliente, ya que llevaba a mi hijo y el le gusta bañarse con ella y no hubo.
Stayed 3 nights in Apr 2023

4/10 Poor

Kimbelry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No me gustaron las camas estaban demasiado duras y el personal no te atiende bien
Stayed 5 nights in Apr 2023

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, amenities
Está súper ubicado, no hay pierde, está en pleno centro y de allí te mueves a cualquier punto de la zona.
Stayed 1 night in Apr 2023

8/10 Good

Félix Eduardo

Stayed 1 night in Nov 2022

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUENO
EN GENERAL LA ESTANCIA ES PLACENTERA, HAY MUCHA TRANQUILIDAD Y LAS HABITACIONES SON COMODAS, Y LA UBICACION ES EXCELENTE PARA NEGOCIOS Y PASEOS, ES UN PUNTO ESTRATEGICO
Stayed 1 night in Mar 2023

6/10 Okay

Estela

Liked: Amenities
Stayed 1 night in Mar 2023

6/10 Okay

José Luis

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Me gustó que está en el centro de la ciudad, no me gustaron las instalaciones, el ascensor no funciona y había mucha basura tirada.
Stayed 1 night in Feb 2023

2/10 Terrible

Tere Berenice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones extremadamente sucias, no hay agua caliente, salieron 2 cucarachas, nos tuvieron que cambiar de habitación, muebles muy viejos y sucios, no hay personal, alberca con lama
Stayed 3 nights in Jan 2023

6/10 Okay

Rosa del Carmen

Stayed 6 nights in Dec 2022

4/10 Poor

JOSE ALBERTO

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

EMANUEL MARTINEZ MARTINEZ martinez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, todos los servicios, precio accesible. Comodo.
Stayed 1 night in Dec 2022

6/10 Okay

Fredy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
VIAJE FAMILIAR
HOTEL BIEN UBICADO, EL UNICO PROBLEMA ES QUE LOS COLCHONES SON DEMASIADOS DUROS Y VIEJOS LO CUAL PARA MI ES ESENCIAL EN UN HOTEL UN BUEN COLCHON DONDE DESCANSES, ADEMAS DE QUE EL ASENSOR NO SIRVE. EN LO DEMAS TODO ACEPTABLE COSTO BENEFICIO..
Stayed 1 night in Oct 2022

10/10 Excellent

Gregorio

Stayed 1 night in Jul 2022

6/10 Okay

Juana Guadalupe

Stayed 2 nights in Jul 2022

8/10 Good

HERIBERTO

Stayed 1 night in Jul 2022

10/10 Excellent

Ester

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL EN EXCELENTE UBICACION. LIMPIO Y EL PERSONAL ES AMABLE
Stayed 1 night in Jul 2022