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El Embajador, a Royal Hideaway Hotel

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Premium bedding, pillow-top beds, minibar, in-room safe
Gift shop
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Blue Mall
    ‪3 min drive‬
  • Malecon
    ‪3 min drive‬
  • Palacio de los Deportes Virgilio Travieso Soto
    ‪5 min drive‬
  • Santo Domingo (HEX-Herrera Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador) | Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Junior Suite

9.6 out of 10
Exceptional
(51 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Studio Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Catalonia Santo Domingo

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1453)
The price is CHF 131
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Catalonia Santo Domingo

About this property

El Embajador, a Royal Hideaway Hotel

Luxury Santo Domingo resort in Bella Vista with 2 restaurants
This resort features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges and a health club are on-site. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at El Embajador, a Royal Hideaway Hotel. During your stay, you'll be within walking distance of Malecon. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at El Jardin del Embajador, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Blue Mall and a few minutes from Malecon
  • Airport shuttle service available for a fee
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square metres) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
El Jardin del Embajador – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar – This bar specialises in Spanish cuisine and only serves light fare. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Las Cotorras Garden Bar – This restaurant is located by the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Dining table
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift (68 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 839 out of 1128 reviews" "
Rating 8 - Good. 166 out of 1128 reviews" "
Rating 6 - Okay. 52 out of 1128 reviews" "
Rating 4 - Poor. 27 out of 1128 reviews" "
Rating 2 - Terrible. 44 out of 1128 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 5 nights in Sep 2024

2/10 Terrible

Arialdy

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fire alarm was on from 4:00 am to 7:00 am
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucas

Stayed 1 night in Oct 2024

10/10 Excellent

Socrates, jamaica plain

Stayed 1 night in Sep 2024

10/10 Excellent

Anders, Port Saint Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay... would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Darnell

Stayed 4 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Marco

Business traveller
Outstanding service. Personalized follow ups. State of the art facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that facility is very clean and quiet.
Stayed 1 night in Oct 2024

2/10 Terrible

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a really bad experience at the hotel, we left obviously by mistake 2 rings and a watch, nothing expensive but still 650usd worth between the 3 of them. The problem is that we are sure we left them in the room while we went to have a massage. Meanwhile the cleaning service was in the room. When we went back we couldn’t find the items and reported it to the security and front desk. They assured us they’ll get in touch with us and they didn’t. We had to go ask about our case, which by the way was never solved. If I was you, I wouldn’t stay there… you have the risk of being robbed.
Stayed 2 nights in Oct 2024

10/10 Excellent

LUIS A, Spring

Stayed 1 night in Sep 2024

10/10 Excellent

Joadelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP service
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Virgilio Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved was the Rooms r clean and beatiful tv is nice and the inside staff is good. The parking lot has a security and a guy with a white shirt who are evil and big liars and manipulators. I ordered food from the outside and uber eats and they tell the delivery guys from uber to wait outside the facility.I came down to see and they lied to me saying they dont know what is going and they never saw an uber eats delivery so i went out the facility and I saw the delivery uber eats waiting for me.He told me that the security said wait outside and i pointed to the security guard to see if they were the same people he said yes. So when the security guard saw me talking to the uber eats delivery he was scared that i found out he was lying .So he tried to smile at me as he was ashamed I saw that he was a bum ass liar and for what reason. If uber delivery man cant enter the facility ok but let me know he s there you dont have to lie and be a broke poor liar. Because of him my 1st delivery of food left and i lost my money but the second time i went down personally. Thats how i found out they are liars
Stayed 1 night in Sep 2024

10/10 Excellent

Socrates, jamaica plain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Sep 2024

10/10 Excellent

MIRTHA

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen, Aibonito

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service,elegant and clean rooms, excellent room service, friendly staff, excellent breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an exquisite place to stay. A hotel worth it for a work trip, however, it's hot and Kid-friendly
Stayed 7 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

6/10 Okay

Oriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facility where great, check before booking if there is an event host..... No parking spaces for the guest where save, we had to park our car in a wherehouse at the end of the main cargo área, we were guess...... so many tráfic in the públic área that we could not even find a space to seat and have a drinks, we order room service which was 5 start service, we want it to have dinner in one of the Restaurants but couldn't bevasue there where so much people attending the event that the noise was unberiable. The day after was another hotel. The event was over and we could enjoy the peace and the áreas at it should be. I believe the hotel adm should and can plammed better for Spaces taht guest that are the one to stay have more accomodation. Overall 3 start stay
Stayed 1 night in Sep 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Our experience has been spectacular. We chose the right place to celebrate our anniversary, the attention from the front desk, through the restaurant, and ending with the attention of the house keepers , the incredible room, we are very pleased and our next visit to Santo Domingo this is the hotel.
Stayed 2 nights in Sep 2024