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Holiday Inn Santo Domingo by IHG

5.0 star property

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Photo gallery for Holiday Inn Santo Domingo by IHG

Sun deck
Minibar, in-room safe, desk, blackout curtains
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, pool loungers
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Blue Mall
    ‪9 min walk‬
  • Agora Mall
    ‪11 min walk‬
  • Acropolis Center
    ‪13 min walk‬
  • Santo Domingo (HEX-Herrera Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Suite, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub) | Minibar, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Suite, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Homewood Suites by Hilton Santo Domingo, Dominican Republic

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (577)
The price is CHF 165
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Homewood Suites by Hilton Santo Domingo, Dominican Republic

About this property

Holiday Inn Santo Domingo by IHG

Luxury Santo Domingo hotel in Downtown Santo Domingo with free parking
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and 24-hour room service.
Holiday Inn Santo Domingo by IHG offers 201 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Santo Domingo by IHG. During your stay, you're just a quick walk from Blue Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Aromas
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Blue Mall and Agora Mall
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Santo Domingo by IHG offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 2511 square feet (233 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Holiday Inn Santo Domingo by IHG. Self parking is free.

Smoking is allowed in designated areas at this 5-star Santo Domingo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Aromas – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 863 reviews
Rating 8 - Good. 233 out of 863 reviews
Rating 6 - Okay. 55 out of 863 reviews
Rating 4 - Poor. 22 out of 863 reviews
Rating 2 - Terrible. 30 out of 863 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cesar, North Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Karolyn Altagracia De

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Heidi, Valley stream

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole, Kissimmee

Travelled with family, Business traveller
Liked: Amenities
Excellent location staff very pleasant and nice everyone go out of their way to make you feel at home
Stayed 1 night in Sep 2024

6/10 Okay

Jairo

Liked: Property conditions & facilities
Even though you pay for the night breakfast wasn’t included have to pay extra for it not really hot water overall clean and very modern place
Stayed 1 night in Oct 2024

8/10 Good

Janeyri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minibar too expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Sep 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my upgrade 🙂
It was amazing. I had a medical procedure early the next day, so I was grateful for my upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

nataly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Staff is exceptional and food is amazing. The room was immaculate and the bathroom
Stayed 2 nights in Aug 2024

6/10 Okay

Brisis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room did not appear to be that clean. In fact the bathroom had mold every where, which for the price I paid you would figure I would get a very clean place. Don't think I would stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

SALOME

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Good
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal maravilloso
Siempre buen servicio y limpio lo único es que las habitaciones que dan a la calle son muy ruidosas
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Stayed 1 night in Jul 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Good zone
Good
Stayed 1 night in Jul 2024

4/10 Poor

Miguel

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Al llegar al hotel, me indicaron que no tenían la habitación premium que había pagado. Según el hotel, solo tienen habitaciones standard y suite; entonces, ¿por qué en expedia ofrecen una habitación “premium”? No recibí la habitación por la cual pagué. Ni siquiera se parecía a las fotos que tienen publicadas. Al final, en contra de mi gusto, me tuve que quedar en el hotel, pues ya teníamos planificado quedarnos en la ciudad. Pero ha sido una experiencia muy desagradable.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Laurence

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok Well here we go Upon check in was told construction will be occurring outside balcony of suite and we should close curtains during work hours That’s no good but they put us in different suite and as we exit elevator mold smell was unbearable and quick frankly toxic Once inside suite a bit better but still mold smell Then went to use safe….. it didn’t work so a new one was haphazardly installed and for the most part was not secured correctly Then turn on floor lamp and it’s missing plug adapter, so another call to front desk Then ordered food to room which was horrible at best and way overpriced sorry but truth hurts Then the elevator doesn’t permit you to go to parking level for some reason? Walk up stairs to Lobby? Why?????? Insanity Sorry I wouldn’t stay again Staff was professional but management is not steering the ship on right course Also location is a busy street and loud
Stayed 3 nights in Jun 2024

10/10 Excellent

Keny

Stayed 1 night in Jun 2024