Hotel Monumental

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monumental

Interior
Exterior
Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Interior
Breakfast area

Reviews

4.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Kitchen

Explore the area

Map
Calle el Conde 355, Zona Colonial, Entre calles Sanchez y Jose Reyes, Santo Domingo, Distrito Nacional, 10210
  • Calle El Conde
    1 min walk
  • Quinta Dominica
    3 min walk
  • Columbus Park
    3 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    21 min drive

Room options

Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Double Room with Two Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Hotel Monumental

Adults-only Santo Domingo hotel in Zona Colonial with a 24-hour front desk
Concierge services, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a free food/drink shopping service and express check-in are on-site.
Hotel Monumental offers 25 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and shared/communal kitchens. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium digital televisions are provided.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Monumental, you're just a quick walk from Malecon. Features include free WiFi in public areas, plus airport pick-up service (surcharge) and a beach shuttle (surcharge).
  • Free WiFi
  • Extended parking available for a fee
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Malecon and 8 minutes from Blue Mall
  • Airport pick-up, cruise terminal and beach shuttle service available for a fee
As a guest of Hotel Monumental, you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee. Hotel Monumental also features concierge services, laundry facilities, and a complimentary food/drink shopping service.

Smoking is allowed in designated areas at this Santo Domingo hotel.

A complimentary food shopping service is offered and room service is available.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Extended parking on site (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Refrigerator on request
  • Room service
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Monumental

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per room (one way)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Monumental.

Property is also known as

Hotel Monumental Santo Domingo
Hotel Monumental
Monumental Santo Domingo

Hotel Monumental Reviews

Reviews

4.6
Rating 10 - Excellent. 3 out of 36 reviews" "
Rating 8 - Good. 3 out of 36 reviews" "
Rating 6 - Okay. 9 out of 36 reviews" "
Rating 4 - Poor. 7 out of 36 reviews" "
Rating 2 - Terrible. 14 out of 36 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

AníbalRojas, New Jersey.

Disliked: Cleanliness, staff & service, property conditions & facilities
In fact, I only stayed one night for the reason the hotel was disgusting, the shower was ready dirt. I make a claim to Expedia and still waiting for answers. Aníbal Rojas, coloides@hotmail.com
Stayed 9 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
There's nothing to like about the property besides the staffs that are very nice
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Comfortable bed and good AC. The bathroom could use a lil more cleaning. I got to hear people from upstairs talking like they were in my room next to me. It is a great location and for one night I needed a place to stay. I recommend Noise Cancelling Ear Plugs if you're going there.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monumental in every way but that of course depends upon your expectations. If you are content with modesty value and average comfort with nothing else then you will get a monumental nights sleep.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was very small. My room had no windows and no ventilation in the bathroom to suck up bad air out. The bed was very uncomfortable. The motel charged an extra $10 every time someone comes over to my room even if they aren’t staying over. The sink in the bathroom leaked and water was all over the floor everytime I use it. The TV only had 1 channel. The remote for the A/C can’t barely work because the battery in the remote never got changed. The rooms are so small, you can hear other people talking as they are in the room with you. This hotel is in a good location, that’s the only good thing about it, everything else not so good. I was supposed to stay there for 2 weeks but I ended up leaving after 5 days. On my last day there, as I started packing my bag, there was a lizard wondering around my room, it just freaked me out. Next time I go to Dominican Republic, I rather pay more to stay at an all inclusive hotel with pool and everything. I thought I was saving money by staying at a cheap motel but I ended up spending more.
Stayed 12 nights in Dec 2018

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean, private, in the perfect spot!
Love this place! Friendly people, great location, good AC. It's not perfect, but for the price, I have no complaints. If you want a pristine resort, go pay for one. This place was cheap and clean.
Stayed 3 nights in Aug 2018

2/10 Terrible

Jean, Montreal, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is the worst hotel ever. what a nightmare. they made me pay 12$ more after I booked with expedia. They did not hive any breakfast and ask for another 6 $. there is no hot water and the room is dirty as hell. bed is uncomfortable. stay away from this place even if it was free. they are making a bad name for themselves. it's a shame because they are very well located.
Stayed 1 night in Aug 2018

2/10 Terrible

Justin, Missouri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was placed in a bad location and my wallet was stolen the first night. For 175$ I got a new room in an amazing spot for the complete 3 nights of my vacation. I’d assume Expedia only paid 25 or so a night for my original room that I couldn’t turn around in. And they tried to make me pay again once I got there. If I wouldn’t of had a translator friend I would of paid for it twice
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
USA / Eagle .
No Hot water !!! Imagine taking a shower in cold water..ceiling has water stains,no microwave to warm something,It wasn’t all that .
Stayed 2 nights in Mar 2018

2/10 Terrible

meryjex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs remodelation
This hotel needs some serious remodelation and upgrade

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I stayed at
I'll never return it should be shut down staff was terrible food rotten room disgusting I won't trust Expedia again.

6/10 Okay

julio, new jersey

Liked: Staff & service
Nice hotel on el conde street
I like this hotel because is located in the center of the action of this magnificent Colonial Zone. I felt like in a resort full of nice and warm people...The staff of Monumental were always happy and willing to help the guess in a lay back Island way.. el señor 'moreno' was amazing with his low key happy personality... It's a modest play with great staff....The breakfast could be better. The yuca pure with sauteed salami was fantastic.. The cheese and ham sandwiches with ketchup, no bueno......

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Room Very Small; The Location was good; Easy Access to restaurant and stores..

2/10 Terrible

im Daniel, chocagoland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've ever stayed in, & I travel a lot!
They only cleaned the room if you ask them to... out of six days , they cleaned the room once

6/10 Okay

Theron, Nashville, TN

Liked: Cleanliness, staff & service
No frills, center of colonial zone
On the main commercial drag of Valle el Conde. Clean, basic rooms, cable, private baths. There's a 15 peso (about 35 cents US) parking garage half a block away.

2/10 Terrible

Guy, FRANC

Disliked: Property conditions & facilities, room comfort
?
FRIENDLY EMPLYEES BUT NOT RECOMMENDED

4/10 Poor

Pauline, mississauga,ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel monumental Zona colonial santo domingo domin
I read the reviews and decided to try it. I love the location. It is a budget hotel,no frills.The owner Mr.Baldemiro, chaffeur Basillio, Night Receptionist Renard all very well coming . I had a single room,read in the reviews that there was no windows so was not surprised, didn't mind. I was only there to shower and sleep.The room was clean,broken toilet seat.Breakfast included did not go down too early for me.Only noise I heard was guest out in the hall way passing along.Good for sleeping, very quiet I was on the second floor as I had requested. Room was not cleaned during my entire stay but I had read that from reviews and I brought my cleaning supplies. No problem since I was prepared, I was asked by the reception if my room was cleaned,told him no but I clean myself.I had soap and toilet paper but also brought my own.I would return I felt very welcome.Knowing what to expect from the reviews I have no complaints except the toilet seat.location is perfect.restaurants every where you turn.grocery store within a 5 minute walk from the hotel.Security is 24/7 doors always locked one must be buzzed in,feel very safe. I know the area from my previous visits and the Colonia zone is beautiful and I am a walker there fore I walked to China town and back.felt safe.

4/10 Poor

carppie, DR Republic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location busy centre
I am glad I only booked for one night. The room I got was like a cramped box without a window. Dripping ac, rotening wooden door frame, dampness, a disgusting looking shower and sink. The room could do with redecorating. The ac is at a pre setting so if it's on, after a short while it gets too cold and if off can get too warm. All makes for a poor night sleep. I need to return to the city again, if I need to stop over, I will not use that hotel Staff are nice.

2/10 Terrible

Danny, WI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Didn't receive reservation until I was checking out. TV didn't work. Breakfast sent me to bathroom. Would not recommend this to my enemies. Will never use expedia or Spirit airline again.

2/10 Terrible

ANGELA, TAMPA, FL

Disliked: Cleanliness, property conditions & facilities, room comfort
WORSE HOTEL MY MOM STAYED AT.
MY MOM LIKED THE AREA BUT NOT HOTEL CLEANESS, SHE HAD PROBLEM WITH LIGHT, AC, NOT TOOTH PASTE, BAD.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

6/10 Okay

Kuribayashi

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Claudia

Stayed 1 night in Jan 2020