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Hotel Tropicana Santo Domingo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tropicana Santo Domingo

Exterior
Interior
Restaurant
Reception
Outdoor banquet area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 8, Santo Domingo Este, Santo Domingo, 11606
  • Colon Lighthouse and Museum
    13 min walk
  • Alcazar de Colon
    4 min drive
  • Calle Las Damas
    6 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    23 min drive

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Tropicana Santo Domingo

Santo Domingo Este hotel in Las Américas with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk and a garden are on-site. Change of towels is available on request
Hotel Tropicana Santo Domingo offers 53 air-conditioned accommodations with free toiletries and blackout curtains. This Santo Domingo Este hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include baths or showers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Tropicana Santo Domingo, you'll be within walking distance of Colon Lighthouse and Museum. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include conference space and multilingual staff
  • Just a 4-minute drive from Malecon and 11 minutes from Blue Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. An outdoor pool, multilingual staff, and a garden are also featured at Hotel Tropicana Santo Domingo. Self parking is free.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Tropicana Santo Domingo has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Management fee: USD 10 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 20 per person
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Tropicana Santo Domingo
Hotel Tropicana Santo Domingo Hotel
Hotel Tropicana Santo Domingo Santo Domingo Este
Hotel Tropicana Santo Domingo Hotel Santo Domingo Este

Hotel Tropicana Santo Domingo Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 2 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 4 out of 27 reviews" "
Rating 2 - Terrible. 5 out of 27 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff organization is terrible ask for check out 3 times and a manager ask for money after I paid for bring pizza from outside and eat at facility with a visit and not make people welcome parking inside you need tell 3 times walk to front desk after you ask to open the gate owners very nice people but need change some front desk staff ,kitchen and maids very good service
Stayed 7 nights in Aug 2024

10/10 Excellent

Otoniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a peaceful place
Stayed 1 night in Aug 2024

2/10 Terrible

Ines, Nashua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.
Stayed 1 night in Jul 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service
The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it
Stayed 5 nights in May 2024

10/10 Excellent

Enrique

Stayed 7 nights in Apr 2024

10/10 Excellent

Nickinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Liked: Cleanliness, staff & service, property conditions & facilities
Pueden mejorar las almohadas, el resto estuvo muy bien
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley

Liked: Staff & service
Stayed 7 nights in Apr 2024

4/10 Poor

Claren's

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was outdated. Bed wasn't clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Vielka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there the first night and I canceled my stay because I just found out that my father passed away and I needed to stay close to family. I told this to the registration and canceled my 6 nights stays but the property manager refused to give me a refund for the rest of the 5 nights.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and management are amazing …. Excellent food , clean rooms
Stayed 5 nights in Feb 2024

4/10 Poor

Mario, Orlando

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures of the property and the rating does not reflect the reality of the hotel. Rooms had old furtniture and beds, was not at all what was shown in the Expedia profile. I did not stay there and ran away within 5 minutes of been there because I felt decieved by the pictures
Stayed 2 nights in Feb 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if the shawer can be separate from the bathroom toilet. The staffis very kind!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

hh

Liked: Cleanliness, staff & service, property conditions & facilities
De veiligheid
Stayed 21 nights in Jul 2024

6/10 Okay

Regina

Stayed 1 night in Apr 2024

8/10 Good

yeison

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2024

2/10 Terrible

Yoly

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024