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RIG Puerto Malecon

3.0 star property
VIP Access

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Photo gallery for RIG Puerto Malecon

Indoor pool, outdoor pool, open 9 AM to 8 PM, pool loungers
Restaurant
Junior Suite, 1 Bedroom, Kitchenette, Sea View | View from room
Rooftop terrace
Standard Double Room, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Pool
  • Breakfast included

Explore the area

Map
Calle Pina, No. 56, Ciudad Nueva Zona Colonial, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    ‪1 min walk‬
  • Calle El Conde
    ‪5 min walk‬
  • Quinta Dominica
    ‪8 min walk‬
  • Santo Domingo (HEX-Herrera Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Exclusive Suite, 3 Bedrooms

Exclusive Suite, 3 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Exclusive Suite, 3 Bedrooms

  • 80 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 Queen Beds and 2 Double Beds

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, blackout curtains

Economy Room

  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | Minibar, in-room safe, desk, blackout curtains

Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Kitchenette, Sea View

Junior Suite, 1 Bedroom, Kitchenette, Sea View | Living area | Flat-screen TV, pay films

Junior Suite, 1 Bedroom, Kitchenette, Sea View

  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

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About this property

RIG Puerto Malecon

Colonial Santo Domingo hotel in Zona Colonial with free breakfast
This hotel features an indoor pool, an outdoor pool and a restaurant. Local cuisine breakfast is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
RIG Puerto Malecon offers 19 accommodations with minibars and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santo Domingo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at RIG Puerto Malecon. During your stay, you're just a quick walk from Malecon. Enjoy features like free breakfast, plus an indoor pool and a restaurant.
  • Free local cuisine breakfast served daily
  • Free wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, helicopter/aeroplane tours and fitness classes
  • Within a 15-minute walk of Columbus Park and Ozama Fortress
  • Airport, train station pick-up and beach shuttle service available for a fee
RIG Puerto Malecon offers its guests an indoor pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

A business centre and a meeting room are available. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury RIG Puerto Malecon. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:30 AM.
RIG Puerto Malecon has a restaurant on site.
Room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Parking on site (USD 3 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RIG Puerto Malecon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 40
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 40
  • New Year's Day (1 January) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 28
  • Valentine's Day (14 February) Gala Dinner per child: USD 14 (from 2 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle
  • Self-parking fee: USD 3 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
RIG Puerto Malecon offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 8 PM
  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RIG Hotel Boutique Puerto Malecón Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Boutique Puerto Malecón Santo Domingo
RIG Boutique Puerto Malecón
RIG Puerto Malecon Hotel
RIG Puerto Malecon Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Puerto Malecon Hotel Santo Domingo

RIG Puerto Malecon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 485 reviews
Rating 8 - Good. 138 out of 485 reviews
Rating 6 - Okay. 90 out of 485 reviews
Rating 4 - Poor. 34 out of 485 reviews
Rating 2 - Terrible. 57 out of 485 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Celestine

Liked: Cleanliness, staff & service, room comfort
John Review
The first was like a closet and the fridge kept leaking the first three nites. It ruined our clothes. The customer service was great. The restaurant breakfast was average. Jennifer, Christopher, Jholey, and Antonio were very welcoming. 10/10. The pools and rooftop and bar were also wonderful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sandi R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 4 nights in Oct 2024

6/10 Okay

Naftali

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Simple, for the price don’t expect much.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness & Excellent customer
Stayed 4 nights in Oct 2024

8/10 Good

Rosa

Stayed 7 nights in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My experience has always been great with this hotel. But this week, the cleaning staff dropped the ball. They placed stained sheets and pillow cases with blood on them! They had to know that you can do that! Bugs were inside of my executive suite. They were in the bed around the kitchen/ living room areas. This was disappointing.
Stayed 1 night in Sep 2024

4/10 Poor

Diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, this hotel lacks a lot, they don't have several plugs in the rooms, they don't change the bed linen, they don't clean or disinfect the rooms. The buffet lacks many things! A hotel and they don't have phone chargers, I always had to ask for a towel, no hand or face towels. No soap, no shampoo or conditioner! They don't have hangers to hang clothes! I wouldn't stay there again, nor recommend the rooms are still very small.
Stayed 4 nights in Oct 2024

8/10 Good

Marie A.

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was quite good
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jesus

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice quiet place
Stayed 4 nights in Sep 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone but the roach infestation in the Expreso maker. Other then that it’s great!!
Stayed 1 night in Sep 2024

10/10 Excellent

R

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff . Everyone was helpful. Clean rooms . Breakfast is what to be excepted when included. Only complaint is it can be noisy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harold

Liked: Staff & service, property conditions & facilities
I like the fact that access is controlled and people can't randomly walk in off of the street
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Bernarda

Travelled with family, Business traveller
Our first bedroom was moldy and dirty. The bathroom was very small and smell moldy, the shower was clogged, the small fridge was not working and the room looked dirty. They moved us to another room which was in better condition, but the bed was uncomfortable and made a lot of noise, they did not provide us with a cover at first. The safe did not work. The room was by the street and we could hear every car going by. The water in the shower went from hot to cold and it was difficult to keep it at a warm temperature. The breakfast was good and the server at the breakfast was very polite. The desk attendant that was there in the evenings was kind of rude and looked annoyed when we asked to change rooms and when we moved to the other room, we asked for a blanket and a pillow, and he looked annoyed. The day desk lady was very polite and so was the overnight desk gentleman when we checked out.
Stayed 4 nights in Jul 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, room comfort
Love the culture
I love older hotels so I quite enjoyed this little gem. It is a little rundown. But it is being updated. Our junior suite was comfortable. I loved that the host/receptionist walked us up to our room. The hotel is quite cozy. We enjoyed breakfast in the restaurant and it was enjoyable. Very tasty. Outside there is tons going on. And right near Malécon. The only downside was not flushing toilet paper down the toilet. I imagine because the plumbing is older. But I will definitely stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

LUIS

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great staff clean quiet
Stayed 2 nights in Jul 2024

8/10 Good

Tacorya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, cleanliness, the staffed are phenomenal.
Stayed 7 nights in Jun 2024

10/10 Excellent

deolall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and quiet area and cool. Near the beach
Stayed 7 nights in Jun 2024