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Sheraton Santo Domingo Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Interior
Junior Suite, 1 Bedroom, Balcony | Premium bedding, down duvets, minibar, in-room safe
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
365 George Washington Avenue, Santo Domingo, 10205
  • Malecon
    1 min walk
  • Grand Casino Jaragua
    3 min walk
  • Guibia Beach
    18 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    22 min drive

Room options

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

View from room

Junior Suite, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

View from room

Junior Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Outdoor pool, pool umbrellas, pool loungers

Club Suite, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

View from room

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Renaissance Santo Domingo Jaragua Hotel & Casino

Pool
Parking included
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is CHF 156
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Renaissance Santo Domingo Jaragua Hotel & Casino

About this property

Sheraton Santo Domingo Hotel

Pet-friendly hotel connected to a shopping centre in Santo Domingo with free valet parking
This smoke-free hotel features an outdoor pool, a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Santo Domingo Hotel offers 245 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 42-inch plasma televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool or health club without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Santo Domingo Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Malecon. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free valet parking, self-parking and extended parking
  • Enjoy international cuisine and ocean views while dining at Cafe Casabe Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Malecon and 7 minutes by car from Blue Mall
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
Sheraton Santo Domingo Hotel offers its guests an outdoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 5355 square feet (497 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sheraton Santo Domingo Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Cafe Casabe Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (5,355 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 30 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Santo Domingo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1001 reviews" "
Rating 8 - Good. 219 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regulars at this hotel and consider it to be one of the best stays in the city of Santo Domingo. Staff is extremely professional, friendly, accommodating, and knowledgeable. Restaurant staff is superb, food is excellent, and many options. Breakfast is our favorite! Our room was nicely decorated, included the most comfortable mattress and bedding of the best quality. At Sheraton we always feel at home. Special thanks to Mr. Cuello, Carmen, and restaurant staff. (sorry I don't remember everyone's names) Andres at check in was amazing. Also Abel, Nelson, Maximiliano, and the many others who we interacted with in this visit provided outstanding service. We highly recommend this hotel and look forward to visiting again in the near future!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel check in staffs are very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Maciel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cinthia C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time at Sheraton, definitely one if the best places I’ve staying in. Love everything about it, its people, rooms, food, all
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A point here is the walk from parking to the one entry is far and with luggage can be tricky
Stayed 2 nights in Jul 2024

8/10 Good

Unai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It speaks for it self 100 percent staff are very polite, very knowledgeable people are just the best deal I have experienced in 45 years going to Santo Domingo
Stayed 3 nights in Jul 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is nice but they need to keep on top of a few things
Stayed 2 nights in Jul 2024

10/10 Excellent

Cinthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in
Stayed 1 night in Jul 2024

10/10 Excellent

eneyda

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property.
Stayed 4 nights in Jul 2024

8/10 Good

Laquana J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Louis A

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, all staff was super professional,
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

10/10 Excellent

isabel

Stayed 3 nights in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were average. The first room I checked in the water was dripping from the ceiling from the A/C unit. However Anspire the front desk person was very professional to provide me great options to another room. Rafael, Nelson, Maximillon, Yoheidy, and Aniala all provided impeccable services in their prospective departments.
Stayed 4 nights in Jun 2024

10/10 Excellent

Luisa M

Liked: Cleanliness, staff & service, property conditions & facilities
I had been coming to this hotel for years and never disappoint me. I consider the hotel as my 2nd home. The personal of the hotel is wonderful from front desk to pool area and house keeping. Santa was wonderful
Stayed 5 nights in Jun 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Jun 2024

8/10 Good

Idamary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel dinner and cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot. Calm. View of ocean was interesting because it was brown but everything was nice. Amazing pool and gym area.
Stayed 2 nights in May 2024

10/10 Excellent

jose

Stayed 2 nights in Apr 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
The light went out several times. The room card to control the light did not work on many occasions. The power for the entire building went out also. The amenities needs upgrade, this is Sheraton !
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher David

Stayed 4 nights in Mar 2024