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4.8 out of 5

"Really enjoyed our 3 night stay but disappointed having paid extra for a jacuzzi suite that it did not work despite multiple visits from maintenance s ... " More

By a verified traveller on Sat 28 Oct 2017

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Deluxe Suite, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Senior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite (Cave)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Jetted Tub (Porto Fira)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Porto Fira Suites. During your stay, you're just a quick walk from Santorini Caldera. Free breakfast, free WiFi in public areas and a restaurant are available.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Santorini Caldera and 10 minutes by car from Athinios Port
  • Airport and ferry terminal shuttle service available for a fee

Porto Fira Suites ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Porto Fira Suites

Everyone (3) Couples (1)
5 out of 5

Posted by on 14 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Management Team

Dear Guest, Thank you for your excellent rating! We are glad you enjoyed your stay! Kind Regards

4 out of 5

Lovely position, great views, excellent staff

Really enjoyed our 3 night stay but disappointed having paid extra for a jacuzzi suite that it did not work despite multiple visits from maintenance staff. No refund offered at checkout for the additional paid only an apology.

Posted by , from London on 28 Oct 2017

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Comment from Hotel Management

10 Nov 2017 by Reservations Department

Dear Catherine, Thank you for taking the time to review our hotel. We have taken note of your remarks and we will take all the necessary steps to improve our services. We are saddened that your stay here was any less than exceptional and we hope to welcome you here again in the future, so that we show you how much we have improved!

5 out of 5
Das Hotel hat eine super Lage und ist ein guter Ausgangspunkt in Fira. Wir hatten ein traumhaftes Zimmer mit Blick in den Sonnenuntergang.

Posted by on 5 Sep 2020

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5 out of 5
spectacular view, wonderful staff, perfect holidays!

Posted by on 14 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by Porto Fira Suites, Customer Service

Dear Guest, Thank you for your excellent review! We are glad you enjoyed your stay and we hope to welcome you back soon! Kind Regards

Renovations + Closures

The following facilities will be closed during the winter:

  • Hot tub

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Porto Fira Suites. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. This 4-star Santorini hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 6 levels
  • Built in 1987
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle

Room Amenities

Porto Fira Suites offers 12 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

On-site venue – restaurant. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 20

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 11 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Please note that guests must descend 85 steps to reach the property. All guests must contact the property when they arrive at Metropolitan Cathedral (nearest landmark) for guidance and luggage assistance to the property. Guests can expect to wait 30-45 minutes for assistance.

Porto Fira Suites offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 11 PM
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 156K050A0319901
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Airport shuttle fee per child: EUR 15 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Porto Fira
  • Porto Fira Suites
  • Porto Fira Suites Hotel
  • Porto Fira Suites Hotel Santorini
  • Porto Fira Suites Santorini
  • Porto Fira Suites Santorini
  • Porto Hotel Fira
  • Porto Fira Hotel Fira
  • Porto Fira Suites Hotel
  • Porto Fira Suites Santorini
  • Porto Fira Suites Hotel Santorini

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.