Monte Serrat Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Monte Serrat Hotel

Hallway
Standard Quadruple Room | Minibar, in-room safe, blackout curtains, free WiFi
Lobby lounge
Lounge
Minibar, in-room safe, blackout curtains, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Santos Historical Streetcar
    ‪13 min walk‬
  • Monte Serrat
    ‪17 min walk‬
  • Urbano Caldeira Stadium
    ‪3 min drive‬
  • Santos (SSZ)
    ‪76 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Standard Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Standard Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Monte Serrat Hotel

Hotel in Santos with 2 hot tubs and free breakfast
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a business centre and laundry facilities.
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Monte Serrat Hotel, you'll be within walking distance of House of the Train Bellco. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a sauna and 2 hot tubs -
  • Within a 15-minute walk of House of the Train Bellco and XV de Novembro Street
  • Pets welcome free of charge
Monte Serrat Hotel offers its guests 2 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. An arcade/games room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 398 reviews" "
Rating 8 - Good. 131 out of 398 reviews" "
Rating 6 - Okay. 79 out of 398 reviews" "
Rating 4 - Poor. 28 out of 398 reviews" "
Rating 2 - Terrible. 26 out of 398 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

6/10 Okay

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cristiano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cleiton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Tudo muito bom, cama, toalhas, travesseiro, chuveiro, café da manhã, ar condicionado, muito bom no hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paz e tranquilidade
Foi incrível, apesar do hotel ser um pouco longe da praia super compensa, Cama confortável, café da manhã com muitas opções, quarto grande e estacionamento no local , funcionários muito prestativo e atenciosos
Stayed 2 nights in Oct 2024

10/10 Excellent

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Foi maravilhoso nossa estadia, o café da manhã completo muito bom.. Eu super recomendo.. Fomos bem recepcionados.
Stayed 1 night in Oct 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Carlos Roberto

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Maria d c

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Leonardo Francisco

Stayed 3 nights in Sep 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Péssima, baratas no quarto, banheiro a água do box inundou o banheiro todo. O café da manhã é bom, o período do mesmo é até às 10hs mas um pouco antes as funcionárias já vão retirando as itens não respeitando os clientes q ainda estão tomando o café.
Stayed 1 night in Sep 2024

8/10 Good

Silvio luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel básico, supriu as necessidades mas com diversos pontos negativos: internet praticamente nao funcionava no quarto, elevador extremamente lento, uma noite nao teve agua quente pro banho, a luz sobre a cama nao funcionava, vagas apertadas, pedi um x bacon e nao tinha bacon mas nao mudaram no sistema o valor, cafe da manha mediano mas os sucos terríveis! Funcionarios parecendo despreparado, grande parte deles bem secos, demoravam pra atender enquanto conversavam. Enfim, nao repetiria minha experiência
Stayed 4 nights in Sep 2024

10/10 Excellent

VICENTE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito boa! Funcionários atenciosos , boas refeições ( fartas e com variedades de alimentos) . Um excelente café da manhã. Instalações bem limpas e arejadas. Boa localização, bem próximo ao centro histórico, rodoviária e Centro.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emanuelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bem no centro da cidade, muito perto da rodoviária. Ótima localização. Excelente hospedagem, funcionários muito prestativos!
Stayed 4 nights in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Janderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALECSSANDRO

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Fernando Augusto

Business traveller
Disliked: Room comfort
Precisa de adequações.
Foi uma escolha para estadia conveniente. Iria atender um cliente logo pela manhã , e o hotel fica bem próximo.
Stayed 1 night in Aug 2024

10/10 Excellent

Renata

Stayed 1 night in Aug 2024