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Sanya Phoenix Waterside Gloria Resort

4.0 star property

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Photo gallery for Sanya Phoenix Waterside Gloria Resort

Lobby
Front of property – evening/night
Deluxe Suite | Premium bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
Executive Suite | Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
555 East of River Road, Sanya Bay, Sanya International Tourism Island, Sanya, 572000
  • Pearl Mall
    ‪16 min walk‬
  • Phoenix Island Sanya
    ‪3 min drive‬
  • Coconut Dream Corridor
    ‪4 min drive‬
  • Sanya (SYX-Phoenix Intl.)
    ‪29 min drive‬

Room options

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Suite

Superior Suite | Living area | TV

Superior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Business Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite

  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

Similar properties

Exterior

Crowne Plaza Resort Sanya Bay by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (86)
The price is CHF 88
for 1 room
includes taxes & fees
4 Mar - 5 Mar
Crowne Plaza Resort Sanya Bay by IHG

About this property

Sanya Phoenix Waterside Gloria Resort

Hotel with 2 restaurants, near Sanya Bay
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, 24-hour room service and a business centre. All 446 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and TVs with cable channels. 24-hour room service, premium bedding and free bottled water are among the other amenities available to guests.
Sanya Phoenix Waterside Gloria Resort offers 446 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
During your stay at Sanya Phoenix Waterside Gloria Resort, you'll be within walking distance of Pearl Mall. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This upmarket hotel has 446 rooms. Each room includes amenities such as free WiFi and cable TV channels.
  • Air-conditioned accommodations with 24-hour room service, cable TV and premium bedding
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court and a gym
  • Just a 4-minute drive from Sanya Bay and a few minutes from Pearl Mall
Sanya Phoenix Waterside Gloria Resort offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a fitness centre. There are 2 restaurants on site. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sanya Phoenix Waterside Gloria Resort also features a garden, concierge services, and dry cleaning/laundry services. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 80 to 100 per person
  • 2 restaurants

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 80 to 100 for adults and CNY 0 to 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waterside Gloria Resort
Sanya Phoenix Waterside Gloria
Waterside Gloria
Sanya Phoenix Waterside Gloria
Sanya Phoenix Waterside Gloria Resort Hotel
Sanya Phoenix Waterside Gloria Resort Sanya
Sanya Phoenix Waterside Gloria Resort Hotel Sanya

Sanya Phoenix Waterside Gloria Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort atmosphere is good we like the vegetation the swimming pools magnificent for adults and children also close to the beach and entertainment areas.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
酒店位置很好，近三亞火車站，附近不乏食店，交通方便。酒店早餐不錯，有很多選擇。酒店的泳池也很好，花園也提供不錯的休息地方。
Stayed 3 nights in Mar 2019

8/10 Good

Heng Jaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent with amenities nearby
the exact location is way off from google maps. Do note that Google doesnt work in China unless you use VPN. We took a cab from the airport, however the driver did not understand English. The Mandarin translation for the hotel is 三亚凤凰水城凯莱度假酒店. Hope it helps for future visitors. Hotel room is decent, friendly and extremely helpful staff. They gave us directions to go to 南山寺, about an hours from the hotel by public bus. Downtown Sanya is about 20mins by public bus too.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
No one knows English to communicate with..
No one knows English to communicate with.. The room that i got was not as good as shown in the pictures.. The air conditioner was not working and the staff who came to help me could not understand any English.. Never going to stay back in this hotel
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good experience at this hotel on the first visit to Sanya. Helpful reception and service staff. The duty manager speaks English and was very helpful in changing my room (I was initially given a room with no mirror in the bathroom). In the room, two beds are put together to make a huge queen size bed. Suprsiginly comfortable! I enjoyed the views from the balcony. The hotel grounds, including the pool area, are clean, tidy and very well maintained. A few, what seems to be rather overpriced, restaurants and convenience stores in the lobby. Location is a little bit far to a grocery store and good restaurants, but you can taxi or take a local bus.
Stayed 7 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room and outside tub
Lovely pool area. Nepalese restaurant staff speak English and are very helpful. Breakfast buffet is large. Room was huge and nice balcony with large tub. Only few Kms to train station.
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
酒店位置在小區，距離市中心點有點距離，雖然樓下也有公車無軌電車到，但是還是有點不便。樓下的商店食肆都不多，而且偏貴。我訂的雖然是最便宜的房型，但是房內殘舊冷氣不足，很難想像是四星酒店。不會再來了。
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
五星級的酒店，我訂的是河景。大堂的感覺一般，然後進去的第一感覺只有稍微大一點，看到河景外，其他都讓我很失望。要不是我一次訂三天的行程，真想第二天退房。第一，開放式的廁所，如果同伴啦個稀巴爛就隔壁就聞到。第二，墻身發黴跟有蜘蛛網。感覺清潔不夠乾淨。第三，房間舊就算了，很多地方還黴黴爛爛的，看著就不舒服。價格便宜，就將就了。不過對不起5星酒店的擡頭啊~
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

We had a great stay. The rooms were clean and had good space. The hotel has a very nice garden and pool area. A bit off from city center, but very easy acessible by bus and taxi (10 minutes). We will definitey recommend this hotel.
Stayed 4 nights in Nov 2018