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Resort da Ilha

3.0 star property

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Photo gallery for Resort da Ilha

Ecotours
Marina
Exterior
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Spa
  • Hot tub
  • Pool
  • Room service

Explore the area

Map
Estrada Rural Ilha dos Grandes Lagos 249, Sales, São Paulo, 14980-000
  • Torres Beach
    ‪15 min walk‬
  • Sao Benedito Church
    ‪15 min drive‬
  • Sales Plaza
    ‪15 min drive‬

Room options

View all photos for Apartamento Luxo

View from room

Apartamento Luxo

  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About this property

Resort da Ilha

Family-friendly fun on the beach, with outdoor pool
Catch some rays on Resort da Ilha's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Resort da Ilha offers 44 accommodations with minibars and a safe. Rooms open to lanais. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court, a marina and complimentary bicycles are featured at the resort. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open selected days. Guests under 15 years old are not allowed in the spa.

During your stay at Resort da Ilha, you'll be within walking distance of Torres Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 2 restaurants, a beach bar and a swim-up bar
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, reflexology or body treatments at the spa
  • Services include a free children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • 6 minutes by car from Torres Beach and 15 minutes from Sao Benedito Church
  • Airport shuttle service available for a fee
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Resort da Ilha such as a marina and a complimentary children's club.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers an outdoor pool, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 3-star Sales resort is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM. The resort hosts a free manager's reception daily.
Resort da Ilha has 2 restaurants on site.
Tenda Bar – This diner specialises in Brazilian cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tenda Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a regional park
  • Marina
  • On a lake
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open select days
  • Spa tub
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 300.00 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Resort da Ilha offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Resort da Ilha Sales
da Ilha Sales
Resort da Ilha Sales
Resort da Ilha Resort
Resort da Ilha Resort Sales

Resort da Ilha Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 9 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ana Karolina Kiemy

Liked: Room comfort
Disliked: Property conditions & facilities
Decepção
Horrível o hotel está abandonado, não existe nada do que está descrito no anuncio, bar flutuante, pedalinho, cadeiras a beira do rio tudo mentira, está tudo quebrado, sem funcionários suficientes, foi uma decepção, sem contar o valor exorbitante para dias tediosos, contando apenas com uma piscina mal cuidada e um quarto que é o único ponto positivo do hotel, a limpeza é mediana e os funcionários coitados fazem o possível mas são poucos e pela conversas que ouvi deles ao celular o dono não está nem um pouco interessado em cuidar do local apenas continuar com essa propaganda enganosa que diz haver inúmeras atividades a serem realizadas no hotel.
Stayed 2 nights in Nov 2022

8/10 Good

marcos antonio

Liked: Cleanliness, staff & service, room comfort
Muito bom
O unico problema foi o mau cheiro Provocado pelas cheias da regiao Durante a estadia estava insuportavel Tirando isso o hotel é muito bom
Stayed 3 nights in Jan 2023

6/10 Okay

Fabiana

Travelled with family
Liked: Staff & service, room comfort
Nao volto.....
O lugar é lindo, mas é só isso. Muito caro pelo que oferece. Comida boa, mas reaproveitada em outras refeições...... Cafe da manha com itens repetidos.... pouca coisa caseira e fresca. Sem monitores e atividades de entretenimento. Tudo tem teia de aranha.... Brinquedoteca às moscas. Deixou muito a desejar.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2021

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local excepcional, comida muito boa, funcionários atenciosos, simpaticos, valeu a pena, com certeza voltaremos.mais vezes. Toda familia adorou.
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima, quarto muito limpo e funcionários atenciosos. Um bom café da manhã e refeições saborosas. Considerando o preço da diária, talvez coubesse uma variedade um pouco maior.
Stayed 2 nights in Jan 2021

6/10 Okay

Odair

Liked: Cleanliness, property conditions & facilities, room comfort
Lugar bonito tem potencial para melhorar
Ótimas instalações, móveis modernos, cama confortável, limpeza boa. Restaurante mal organizado não repõe os pratos, hóspedes não respeitam distanciamento e alguns se usar luva, máscara e álcool gel no buffet e não tem nenhum funcionário para fiscalizar. Comida boa mas deixam faltar no buffet tem q chegar cedo, falta qualificação e treinamento para os funcionários serem mais cordiais com os hóspedes. Muitos hóspedes deixam pertences marcando lugar o dia todo nas espreguiçadeiras da piscina, e quem realmente quer usar a piscina, fica sem lugar, precisa ser melhor contratado pela gerência.
Stayed 3 nights in Jan 2021

8/10 Good

Celso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a Visita!!! Muito Agradável...
Boas acomodações, Restaurante muito bom, com excelentes pratos e bem variados no Reveillon. Quartos amplos, confortáveis e muito limpos. Funcionários bastante prestativos.
Stayed 4 nights in Dec 2020

10/10 Excellent

CAMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
Lugar incrível. Bom atendimento. Funcionários simpáticos e prestativos.
Stayed 2 nights in Sep 2020

8/10 Good

Gisele, Boituva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eu gostei da tranquilidade do lugar, a limpeza dos ambientes comuns e acomodações. no primeiro dia tinha poucas opções no café da manhã, a partir do segundo dia melhorou, mas deve ter o padrão desde o início.
Stayed 3 nights in Sep 2020

8/10 Good

Danuel

Liked: Staff & service, room comfort
Lindo Lugar
A Comida é uma delicia.Parabéns a equipe do restaurante e principal para o Chef Etevaldo. Eles tem uma estrutura boa, mais acho que por causa do covid,está um pouco abandonada. O Bar da Ilha estava fechado,ai ficou faltando essa opcão. O Quarto é confortável e grande. Cama boa e chuveiro bom. Café da Manhã Bom, só uma dica, mais uma tosteteira seria bom. obrigada pela estadia. Agradecimento ao Luciano que se desdobra para agradar no Bar da Piscina.
Stayed 2 nights in Sep 2020

2/10 Terrible

Ricardo

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrível
Nossa estadia não foi das melhores o lugar e lindo a estrutura muito boa mas o que foi oferecido foi péssimo uma avaliação que não gostaria de fazer. Os poucos funcionários que estavam trabalhando fazendo o possível para os hóspede ficar bem atendidos . Comida sempre atrasada desde da hora do café da manhã até o jantar , não tento funcionários para servir . Poucos funcionários para limpeza dos quartos , tivemos que estar fazendo a limpeza do nosso quarto totalmente desnecessários . Acabou a luz não tento gerador de energia, ficamos no escuro. Não funciona o Wifi do hotel pessímo. Experiência para nunca mais voltar.
Stayed 6 nights in Dec 2019

8/10 Good

Daniely Tank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Karina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018