10/10 Excellent
João Paulo
11 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
João Paulo
Stayed 1 night in Mar 2020
Hotel Serraverde
3.0 star property
Choose dates to view prices
Photo gallery for Hotel Serraverde
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- Gym
- Pool
- Room service
- Breakfast included
- Pet-friendly
Explore the area
210 Rua Hélio Dalessandro Sarmento, Pouso Alto, Minas Gerais, 37468-000
- Matriz Nossa Senhora da Conceicao Church9 min walk
- Church of Santana Capivari12 min drive
- São Lourenço25 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
- Sleeps 2
- 1 King Bed
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About this property
Hotel Serraverde
Family-friendly farm stay with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this farm stay has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 poolside bars, a 24-hour fitness centre and a bar/lounge.
Hotel Serraverde offers 70 accommodations with minibars and a safe. Rooms open to balconies. 40-inch LCD televisions come with cable channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Serraverde, you're just a quick walk from Matriz Nossa Senhora da Conceicao Church. Features include free breakfast, free WiFi in public areas and free self-parking.
- Free buffet breakfast served daily
- Free Wi-Fi in some public areas
- Free self-parking
- Drinking and dining options include a restaurant, 2 poolside bars and a bar/lounge
- Take a swim in the indoor and 2 outdoor pools
- Amenities include meeting rooms, a conference centre and laundry facilities
- On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
- Just a 1-minute drive from Matriz Nossa Senhora da Conceicao Church and 12 minutes from Church of Santana Capivari
- Cats and dogs welcome for a fee (restrictions apply)
Hotel Serraverde offers its guests 2 outdoor swimming pools, an outdoor tennis court, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A children's pool, a 24-hour fitness centre, and tour/ticket assistance are also featured at the family-friendly Hotel Serraverde. Self parking is free.
Smoking is allowed in designated areas at this 3-star Pouso Alto farm stay.
Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Languages
Portuguese
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
Food and drink
- Free buffet breakfast available daily 7 AM to 10 AM
- 2 poolside bars
- A bar/lounge
- A restaurant
- Snack bar/deli
Things to do
- 2 outdoor pools
- 24-hour gym
- Basketball
- Children's pool
- Horseback riding/rentals
- Indoor pool
- Outdoor tennis court
- Playground
- Sauna
- Steam room
- TV in common areas
- Volleyball
Family friendly
- 2 outdoor pools
- Children's pool
- Free cot
- Indoor pool
- Laundry facilities
- Playground
- Rollaway/extra bed (surcharge)
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Conference centre
- Meeting rooms
Outdoors
- Garden
- Picnic area
Spa
- Sports massages
Accessibility
- Lift
Room amenities
Bedroom
- Free cot
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- 40-inch LCD TV with cable channels
Food and drink
- Limited room service
- Minibar
More
- Desk
- Phone
- Portable fan
- Safe
Policies
Check-in
Check-in time starts at noon
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's indoor pool, steam room and sauna are closed from Sunday to Thursday, except on holidays and July.
Access methods
Staffed front desk
Pets
- Pets: BRL 80 per pet, per night
- Only dogs and cats are allowed
- Maximum 1 (weight limit: 22 lb per pet)
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for BRL 215 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: BRL 80 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: BRL 215 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
- At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
- Reservations are needed for massage services. For reservations, contact the farm stay before arrival using the contact information on the booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Hotel Serraverde Pouso Alto
Serraverde Pouso Alto
Serraverde
Hotel Serraverde Pouso Alto
Hotel Serraverde Agritourism property
Hotel Serraverde Agritourism property Pouso Alto
Hotel Serraverde Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
7.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Property conditions & facilities
Reviews
6/10 Okay
Adimilson
2 Jul 2019
Disliked: Room comfort
Uma Estadia Normal , porém decepcionante !
Já fiquei 02 outras vezes no Serra Verde , mas desta vez, não dei sorte com meu quarto que estava horrível, luzes queimadas,Chuveiro com pouca vasão de água, foi um banho de goteira,chão do quarto muito desgastado dando péssima impressão de sujeira, enfim o quarto 113 que tentei trocar na recepção e não conseguir, alegaram que o hotel estava lotado, é sem duvida um dos piores quartos do hotel. Comida do hotel que sempre foi boa, só melhorou apartir do momento que o hotel foi lotando, os funcionários são gentis(destaque para incansável Mateus e o ótimo Chef Roberto ) , amigáveis e maravilhosos, este é o DIFERENCIAL do Serra Verde , seus funcionários.
Acessibilidade para idosos e cadeirantes para conhecer area externa do hotel da parte dos cavalos para baixo é ruim, água quente do chuveiro é um grande perigo para idosos e desavisados até pela localizações das torneiras quentes e frias que não ajudam .
Como sou fã do Serra Verde, desta vez fiquei MUITO DECEPCIONADO.
O dono Sr Carlos Andre precisa parar de ser "dono de hotel" para ser "hoteleiro" como foi seu saudoso pai, Sr Helio. Por não interagir com os hospedes ,as consequências disso são perdas de grandes negócios, afinal , não é todo mundo que é hospede de excursão rodoviária ou seja Hospedes não são todos iguais .
Um hotel para ser aceitável , ele precisa no minimo ser "IGUAL ou MELHOR do que a casa da gente!
Muita sorte ao pessoal do Serra Verde e espero um melhor tratamento da próxima vez!
Adimilson
Stayed 3 nights in Jun 2019