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Capcana Hotel São Paulo - Jardins

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capcana Hotel São Paulo - Jardins

Restaurant
Body treatments, body wraps, facials, manicures and pedicures, massages
Comfort Room | Living area | 32-inch LCD TV with cable channels, TV
Exterior
Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
Alameda Santos, 484, Jardim Paulista, São Paulo, SP, 01418-000
  • Paulista Avenue
    3 min walk
  • Paulista Shopping Center
    9 min walk
  • Hcor Hospital
    9 min walk
  • São Paulo (CGH-Congonhas)
    24 min drive

Room options

View all photos for Comfort Room

Comfort Room | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room

  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Basic Room, 1 King Bed

  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

32-inch LCD TV with cable channels, TV

Premium Room

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Experience

Suite Experience | Living area | 32-inch LCD TV with cable channels, TV

Suite Experience

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room

Room | In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Exclusive Room

In-room safe, desk, iron/ironing board, free WiFi

Exclusive Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Front of property

Apê Av Paulista Haddock Lobo

Kitchen
Pet-friendly
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (515)
The price is CHF 75
for 1 night
includes taxes & fees
10 Jan - 11 Jan
Apê Av Paulista Haddock Lobo

About this property

Capcana Hotel São Paulo - Jardins

Hotel with a full-service spa, a short walk to Paulista Avenue
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a meeting room and laundry facilities are on-site.
Capcana Hotel São Paulo - Jardins offers 72 accommodations with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with cable channels.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures.
Our customers tell us that they enjoy the helpful staff at Capcana Hotel São Paulo - Jardins. During your stay, you're just a quick walk from Paulista Avenue. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Indulge with body wraps, facials or body treatments at the spa
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Guests speak favourably about the location and the helpful staff
  • Just a 3-minute walk from Paulista Avenue and a 3-minute drive from Rua Augusta
  • Cats and dogs welcome for a fee
Capcana Hotel São Paulo - Jardins offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Capcana Hotel São Paulo - Jardins also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star São Paulo hotel is smoke free.

Capcana Hotel São Paulo - Jardins has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (BRL 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 75.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for BRL 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 35 per day
  • Pet fee: BRL 75.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Jardins São Paulo
Ramada São
Ramada São Hotel
Ramada São Hotel Jardins Paulo
Capcana Hotel São Paulo Jardins
Capcana Hotel
Capcana São Paulo Jardins
Capcana Hotel Sao Paulo Jardins Brazil
Capcana Sao Paulo Jardins
Capcana Hotel São Paulo Jardins
Capcana Hotel São Paulo - Jardins Hotel
Capcana Hotel São Paulo - Jardins São Paulo
Capcana Hotel São Paulo - Jardins Hotel São Paulo

Capcana Hotel São Paulo - Jardins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 270 out of 926 reviews" "
Rating 8 - Good. 331 out of 926 reviews" "
Rating 6 - Okay. 199 out of 926 reviews" "
Rating 4 - Poor. 84 out of 926 reviews" "
Rating 2 - Terrible. 42 out of 926 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice during a one week trip to Brazil. Before going to Rio de Janeiro and after. We’re very excited to come back. Clean large comfortable modern rooms, friendliest front desk staff, beautiful lobby, central location, walking distance to a lot of shopping, dining, close to bars with live music. Best hotel breakfast we experienced so far with authentic Lebanese restaurant inside.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 4 nights in May 2024

10/10 Excellent

Mariah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff
Stayed 5 nights in May 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were really friendly but room was was in bad condition especially the toilet. Could really do with some renovation. Other wise great location.
Stayed 1 night in Apr 2024

8/10 Good

Berit

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , walking distance from the Paulista Avenue.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

MARCELO

Stayed 2 nights in Aug 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 5 nights in May 2023

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were very helpful and great! Many of them spoke English and those that didn’t were very patient with us when we were translating/communicating. We stayed there twice and each time was a great experience.
Stayed 3 nights in Mar 2023

6/10 Okay

Paulo

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Window in room kept opening because it could not be locked. Bathroom mildew stains on caulking. They had an iron but no board. No microwave. The highlights were space and bed comfort.
Stayed 3 nights in Aug 2022

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , good internet !
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2020

10/10 Excellent

Danilo, Montréal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little old building but the staff change all of these in possitive. Very nice attention of all the staff. Thank you !!
Stayed 2 nights in Oct 2019

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice people/area but Not a 4 star hotel
The people here were very nice. From parking to check in to the breakfast staff. However, this is not a 4 star hotel. My husband and I travel a lot. Not only for pleasure but for work as well. We would not consider the quality of this location as a 4 star. It’s more of a 3 star. The security lock was broken on our door and I froze at night because there was only 1 sheet to cover us. There was massive closet space yet no extra blankets or sheets for the bed. Disappointed for sure.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Affordable and well located hotel with decent amenities but not at a four star level.
Stayed 4 nights in Feb 2019

8/10 Good

FS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the flexibilty of the staff for a last minute request for a late check-out
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to everything great for the price
Stayed 2 nights in Dec 2018

8/10 Good

Gaston

Liked: Cleanliness, staff & service, room comfort
Good location
Capcana Hotel has a very good location. One block away from Paulista Avda. Good breakfast.
Stayed 3 nights in Jul 2018

8/10 Good

Monica

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Could be better
Enormous room (50 sqm), with very comfortable bed but in need of some renovations. Staff is not friendly and slow. Breakfast is just right. The place could be much better
Stayed 2 nights in Mar 2018

10/10 Excellent

meshack, south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff
The customer service provided was of the high standard.
Stayed 2 nights in Nov 2017

6/10 Okay

Eduardo

Liked: Cleanliness
ok, but not worth the price
The building seemed old, with renovated rooms and a very few facilities. Noisy hallways (and staff). The breakfast was good
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice
Very good location for the price, clean, nice, the people working is nice but does not speak english.
Stayed 1 night in Oct 2017