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Grand Mercure Sao Paulo Ibirapuera

4.5 star property

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Photo gallery for Grand Mercure Sao Paulo Ibirapuera

Outdoor pool, pool loungers
Executive Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

Map
Rua Sena Madureira, 1355, São Paulo, SP, 04021-051
  • Ibirapuera Park
    ‪7 min walk‬
  • São Paulo Museum of Modern Art
    ‪19 min walk‬
  • Shopping Metro Santa Cruz
    ‪3 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Minibar, in-room safe, individually furnished, desk

Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 2 Single Beds, Balcony

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony (Balcony to Ibirapuera Park)

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 Double Bed, Balcony (Balcony to Ibirapuera Park)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Accessible

Superior Room, 1 Double Bed, Accessible | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Double Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Park View

Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed, Park View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior) | Minibar, in-room safe, individually furnished, desk

Family Room, Multiple Beds (Superior)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

Melia Ibirapuera

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1004)
The price is CHF 95
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Melia Ibirapuera

About this property

Grand Mercure Sao Paulo Ibirapuera

Suburban São Paulo hotel in Vila Mariana with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
Grand Mercure Sao Paulo Ibirapuera offers 218 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
During your stay at Grand Mercure Sao Paulo Ibirapuera, you're just a quick walk from Ibirapuera Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Aquarelle
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes tennis courts, a gym and a steam room
  • Just a 4-minute drive from Ibirapuera Park and 5 minutes from Paulista Avenue
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Mercure Sao Paulo Ibirapuera offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3079 square feet (286 square metres) and includes a conference centre. A steam room, spa services, and a terrace are also featured at the luxury Grand Mercure Sao Paulo Ibirapuera. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 10:30 AM.
Aquarelle – This restaurant specialises in international cuisine and serves breakfast, brunch and lunch.
Boulangerie Grand Mercure – This delicatessen specialises in Fusion cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Aboo Wine Bar – This bar specialises in local and international cuisine. Happy hour is offered. Open daily.
P. Verger – This restaurant specialises in local and international cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (BRL 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 79 for adults and BRL 39.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aboo Wine Bar
  • Aquarelle
  • Boulangerie Grand Mercure
  • P. Verger

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room
  • Tennis
  • Tennis lessons
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,079 square foot of space)
  • Meeting rooms

Outdoors

  • In a regional park
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 105.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 79 for adults and from BRL 39.50 for children
  • Valet parking fee: BRL 45.00 per night (in/out privileges)
  • Pet fee: BRL 150 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 105.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Mercure Ibirapuera
Grand Mercure Ibirapuera Hotel
Grand Mercure Ibirapuera Hotel Sao Paulo
Grand Mercure Ibirapuera Sao Paulo
Grand Mercure Sao Paulo
Grand Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera Brazil
Sofitel Sao Paulo Hotel Sao Paulo
Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera São Paulo
Grand Mercure Sao Paulo Ibirapuera Hotel São Paulo

Grand Mercure Sao Paulo Ibirapuera Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 597 reviews
Rating 8 - Good. 200 out of 597 reviews
Rating 6 - Okay. 42 out of 597 reviews
Rating 4 - Poor. 12 out of 597 reviews
Rating 2 - Terrible. 14 out of 597 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bogyum

Stayed 1 night in Aug 2024

10/10 Excellent

Tristan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel. Highly recommend it.
Stayed 1 night in Apr 2024

8/10 Good

Martin

Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel! So peaceful, clean, and relaxing. Best hotel breakfast I have ever seen. The room was spacious and comfortable. Despite being near busy roads, the room was well sound-proofed and quiet at night. We enjoyed a great couple’s massage at the spa, too! All of the staff members were so kind! Only complaint was that it was not very easy or safe to walk to Ibirapuera Park, despite being so close. Otherwise, this hotel is perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ricardo, Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel, very friendly and responsive staff!!
Stayed 4 nights in Oct 2023

4/10 Poor

Robson, Los Angeles

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Towels are old and thin, shampoo bottles empty and with mold, ac noisy and in your face
Stayed 1 night in Oct 2023

10/10 Excellent

Daiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this Hotel in one month, I was greeted so cordially by the Staff just like my first stay. My Check-In was quick , efficient and very attentive to any of my needs. My room was incredibly clean, the room so comfortable and spacious. I got in at 9pm and ordered room service, my food was tasty and warm and the service exceptional. I completely recommend staying at this hotel, it is worth it.
Stayed 1 night in Sep 2023

10/10 Excellent

Antonio

Stayed 2 nights in Feb 2023

10/10 Excellent

Daiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how everyone from the staff is always ready to help you in any way without you asking, everything looks so clean and pristine, I liked the Bakery and the Restaurant. My room was perfect, everything comfortable. The breakfast had many options and pastries to choose from, very delicious. The only thing I would say is that my tv did not have Netflix and only had local tv channels to go watch. I will definitely be staying at this hotel again.
Stayed 1 night in Jul 2023

8/10 Good

Rogerio

2/10 Terrible

Anja Brenes

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The Room Service was bad, they dont even answer the calls, not even the front desk. Very bad. I order towels and they brought them 1 hour later. The hotel is old, not worthy.

6/10 Okay

John

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
OK Hard Product; Weak soft product and service
Good sized rooms. Service was mixed to disastrous. Check in was very friendly and good. First day I managed to order room service. From then on, literally any time I tried to phone reception or room service it would just ring out. Trying to get drinking water was impossible and highly frustrating. Rooms are good size, but the bedding is poor. There was dirt on the bedsheets. The bedding is thin, pillows are small and lumpy. Swimming pool is freezing - I enjoyed it as a plunge pool from the Sauna, but isn't functional as a pool. Gym is pretty good.
Stayed 2 nights in Sep 2022

2/10 Terrible

Ivailo

Stayed 2 nights in Aug 2022

2/10 Terrible

peter

Stayed 1 night in Feb 2022

10/10 Excellent

Nicolas

Stayed 4 nights in Feb 2022

10/10 Excellent

Helberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is located in a safe zone, close to Iberapuera Park, but not in a walking distance to a shopping mall
Stayed 2 nights in Dec 2021

8/10 Good

H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in great location
Very well located hotel and a good price with excellent service and a good breakfast.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muito bom , ótima localização
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
We try to negotiate at least one discount since we need to return immediately on the last flight from Sao Paulo to Miami due the Corona Virus and they are inflexible. We use the room for 4 hours only and we didn't have breakfast. They charge me a full rate + 1 bottle of water and the parking. We are very disappointed with the lack of consideration in one situation like that and we do not plan to return to this hotel.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
What a great hotel this is. You feel social staying here . It feels elegant, and the service you receive is top-of-the line. The breakfast every day, is fantastic. I looked forward to the coffee and the fresh fruits the most. They will also make anything you want. I’m sorry, I could not find one negative here.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Stayed 7 nights in Feb 2020

8/10 Good

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is worth it !!
Breakfast was worth it! excellent local selection and more. The walls/floor were thin--meaning I could hear my neighbors every move. Other than that I enjoyed my stay. The staff were professional, helpful for every question/need, and courteous.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always. Been staying at this hotel since back when it was a Sofitel. Great hotel
Stayed 4 nights in Dec 2019

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019