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Mercure Sao Paulo Jardins

3.5 star property

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Photo gallery for Mercure Sao Paulo Jardins

Indoor pool, pool loungers
Sports facility
Superior Apartment, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Exterior
Standard Apartment, 3 Single Beds | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

Map
Alameda Itu, 1151, Jardins, São Paulo, SP, 01421-001
  • Rua Augusta
    ‪1 min walk‬
  • Paulista Avenue
    ‪6 min walk‬
  • Reboucas Convention Center
    ‪10 min walk‬
  • São Paulo (CGH-Congonhas)
    ‪32 min drive‬

Room options

View all photos for Privilege, Apartment, 1 Double Bed

Privilege, Apartment, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Apartment, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed (Accessible)

Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 Double Bed (Accessible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Apartment, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Apartment, 3 Single Beds

View from room

Standard Apartment, 3 Single Beds

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Apartment, 1 Double Bed

Superior Apartment, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Apartment, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Pool

Mercure Sao Paulo Alamedas

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (765)
The price is CHF 116
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Mercure Sao Paulo Alamedas

About this property

Mercure Sao Paulo Jardins

Hotel with a fitness centre, a quick walk to Paulista Avenue
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking. Housekeeping is available on request.
Mercure Sao Paulo Jardins offers 126 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. This São Paulo hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Sao Paulo Jardins. During your stay, you're just a quick walk from Paulista Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Enjoy international cuisine while dining at Augusta Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and 3 meeting rooms
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Within a 15-minute walk of Paulista Avenue and Oscar Freire Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mercure Sao Paulo Jardins offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. The business-friendly Mercure Sao Paulo Jardins also features multilingual staff, a garden, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Augusta Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (BRL 42 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Augusta Cafe

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current V8/V10 (polyvalent) and rabies vaccination record during check-in.

Access methods

Staffed front desk

Pets

  • Pets: BRL 105 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 198.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 65 per person
  • Valet parking fee: BRL 42 per day
  • Pet fee: BRL 105 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 198.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Sao Paulo Jardins
Mercure Sao Paulo Jardins
Mercure Sao Paulo Jardins Hotel Brazil
Mercure Sao Paulo Jardins Hotel Sao Paulo
Mercure Sao Paulo Jardins Hotel
Mercure Sao Paulo Jardins Hotel
Mercure Sao Paulo Jardins São Paulo
Mercure Sao Paulo Jardins Hotel São Paulo

Mercure Sao Paulo Jardins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1002 reviews
Rating 8 - Good. 371 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Perfect Location
This hotel provided everything I needed for my business trip to São Paulo. The team at the front desk were professional and courteous, as was the team in the restaurant. The room was very spacious and enjoyed a nice view. The location was amazing with plenty of dining and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for your stay in SP. Pool is super small. They have a wonderful breakfast. Very good value!
Stayed 4 nights in Aug 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
This is an ok hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Luciene, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Julia

Stayed 3 nights in Jul 2024

8/10 Good

Marisa

Stayed 12 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Tiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well located
Stayed 1 night in Jan 2024

8/10 Good

Charles, League City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and convenient to good restaurants. The staff is spectacular!
Stayed 1 night in Jan 2024

4/10 Poor

Bryan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great area but the hotel needs an upgrade
Stayed 1 night in Nov 2023

10/10 Excellent

Sylvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sachiyo, New Bern

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying at this hotel. Staff members were all polite and helpful. The restaurant at this place had great foods too.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Not so good hotel for the price they charge. Old facilities, long check-in process and lack of room cleaning service throughout the stay.
Stayed 3 nights in Aug 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities
The lower floors are noisy from bars and road.
Stayed 4 nights in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
few blocks from Avda Paulista, also many shopping areas, and restaurants, cafes, bars. We felt safe walking during the day and night too.
Stayed 5 nights in May 2023

10/10 Excellent

Mi

Liked: Cleanliness, amenities, property conditions & facilities
The location was great.
Stayed 4 nights in May 2023

6/10 Okay

Paulo

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioned in my room was with problems. For the second time stay they informed that the breakfast was not included, they just recognized the mistake after I showed the confirmation email with the "free breakfast" very clear. The location of the hotel is very convenient. The breakfast was served at 6:45am and not 6:30am as show in the website. Time to find a option hotel for Mercure Jardins.
Stayed 1 night in Feb 2023

6/10 Okay

Nathaniel

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location and friendly staff but the rooms were dated and the pool wasn’t very deep.

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great service, nice rooms

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the Jardins area, walking distance to a lot of shops, restaurants, and points of interest. Great breakfast, although repetitive.

8/10 Good

Maria Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. The property is nice. My only problem is that most staff do not speak any English. Only a few of the reception staff do. So ordering room service or asking for any help can be challenging if you don't speak Portuguese well.
Stayed 11 nights in Oct 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great value.
Great location. Great room. All clean.
Stayed 1 night in Aug 2022

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our default home in São Paulo
THIS hotel has been our default home in São Paulo for quite a few years.
Stayed 1 night in Aug 2022