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Hotel la serena

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel la serena

Exterior
Outdoor pool
Beach nearby, sun-loungers, beach umbrellas
Reception
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
rua benedito bras morreira, 343, São Sebastião, SP, 11628299
  • Maresias Beach
    2 min walk
  • Maresias Square
    6 min walk
  • Mergellina
    1 min walk
  • Esquina da Pizza
    1 min walk

Room options

View all photos for Exclusive Quadruple Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Exclusive Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Basic Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Pousada Mosaico

Pool
Pet-friendly
Kids pool
Parking included
4.5 out of 5, Wonderful, (230)
The price is CHF 163
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Pousada Mosaico

About this property

Hotel la serena

Family-friendly São Sebastião hotel in Maresias with spa services
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a complimentary children's club and a coffee shop/cafe are on-site. Change of towels is available on request
Hotel la serena offers 22 air-conditioned accommodations with minibars and blackout curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels.

Bathrooms include a rainfall showerhead. This São Sebastião hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at Hotel la serena, you're just a quick walk from Maresias Beach. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a free children's club
  • On-site recreation includes complimentary bicycles, a playground and hiking/biking trails
  • Steps from Maresias Beach and Maresias Square
Hotel la serena offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services and a complimentary children's club are also featured at the family-friendly Hotel la serena.

This 3.5-star São Sebastião hotel is smoke free.

Hotel la serena has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • In a nature reserve

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (119 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Chef service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: BRL 90 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel la serena Hotel
Hotel la serena São Sebastião
Hotel la serena Hotel São Sebastião

Hotel la serena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louis Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Telma R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Katia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é uma graça, o quarto muito bom, mas tem brechas na vidraça que faz com que os pernilongos entrem dentro do quarto, esquece o wifi, tem televisão mas se você não rotear a internet do seu celular, não vai conseguir usar, a antena da TV basica é pessima, para usar a Hidro precisa reservar, mas faltou comunicação nessa parte, tudo é bem novinho, acho que podiam investir mais na estrutura.
Stayed 2 nights in Jul 2024

10/10 Excellent

RENATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito limpo, bem organizado, atendimento maravilhoso!
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
A estadia , o atendimento do hotel, comodidades, qualidade do quarto, café da manhã, tudo perfeito. Atendimento impecável. Com certeza retornaremos.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalação nova. Ótima opção. Piscina aquecido. Atendimento excelente. Recomendo a todos.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

karolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Carina

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Orley

Stayed 3 nights in Dec 2023

6/10 Okay

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023

6/10 Okay

Renatto

Travelled with family
Liked: Staff & service, room comfort
Bom
Ficamos 4 dias hospedados e no geral a hospedagem foi boa. - Pontos positivos: Atendimento da recepção e cozinha foram excelentes. Jacuzzi e piscina aquecida - Pontos negativos: Longe da praia (quase 20’ andando), muitos pernilongos no hotel inteiro, inclusive eles entravam pela janela do quarto e do banheiro que não tinham vedação e o café da manhã foi excelente no primeiro dia, mas os outros dias, foi servido o que sobrou do dia anterior. Falamos na recepção e disseram que dependiam do gerente comprar as coisas.
Stayed 5 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Mediano
A estadia em geral foi na media nada que atrapalhou em grande porte nossa viagem, optamos por escolher este hotel basicamente por sua localização informada neste aplicativo, que se dizia 100m da praia, mas um dia antes da viagem jogamos o nome do hotel no waze e tivemos a grande surpresa que o hotel era a 1km da praia, eles tem parceria com um hotel que disponibiliza de todos os serviços de praia entretanto não tínhamos planos de ficar a mercer do carro. O cafe da manhã é literalmente um quebra galho, fora isso correu tudo bem.
Stayed 3 nights in Nov 2023

10/10 Excellent

Marcelo, São Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel é maravilhoso!
Stayed 2 nights in Nov 2023

10/10 Excellent

DAIANA F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Bom hotel porém logo no check in , queriam cobrar novamente nossa estadia . Provei que na tinha sido pago pelo Hoteis.com mas a atendente não localizava o pagamento . 20 minutos de espera cansados da estrada , até que ela reconhecesse sim o pagamento . Quarto muito confortável apesar de somente um banheiro na parte inferior. Achamos um custo nos extras muito alto (porção de filet 300g por R$100,00) Bom serviço e ótimo café da manhã
Stayed 2 nights in Oct 2023

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

PATRÍCIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!
Nós ficamos muito satisfeitos! O serviço, o atendimento, a atenção e agilidade para resolverem as questões, a estrutura do hotel, são detalhes que superaram as nossas expectativas. O café da manhã é incrível! Nos sentimos à vontade com a simplicidade dos colaboradores. Mesmo com chuva, devido aos espaços que o hotel oferece, pudemos aproveitar.
Stayed 4 nights in Oct 2023

10/10 Excellent

Marcelo B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem com a familia esposa e filha de 5 anos . Local maravilhoso , confortável piscina aquecida TOP . Café da manhã muito bom . Ficará na lembrança de lugar otimo .
Stayed 4 nights in Sep 2023

8/10 Good

Frederico R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quarto agradável.
bom hotel
Stayed 3 nights in Sep 2023

8/10 Good

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Julia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Estadia péssima
O hotel é novo e sua estrutura é boa apesar de não ter elevador no local. Os quartos são bons tirando a parte de que a geladeira não gela e só tem duas tomadas, TODAS 220v. No primeiro dia que cheguei levei um susto, pois, eles informam que tem estacionamento e por obras da prefeitura (não fomos avisados) não tinha vaga para todos os carros e a rua não estava asfaltada cheia de lama, logo em seguida fomos entrar no quarto para relaxar depois desse episódio e não tinha água no hotel, até ai fomos indo. No segundo dia logo pela manhã fomos acordados pelo barulho das obras e em seguida chamados até a recepção para que tirassemos nosso carro das vagas do hotel, pois, iriam abrir um buraco na rua e depois não conseguiriamos sair, nós tiramos o carro na lama e voltamos apé deixando o carro na rua sem qualquer segurança, impedindo de que pudessemos passear a vontade. No dia que fomos embora tivemos que passar a HUMILHAÇÃO de levar todas as nossas malas na mão e pisando no barro até o carro que não estava perto, lembrando que ficamos 4 dias então eram muitas malas. Foi nos oferecido ir para a Pousada dos Condes que foi dito ser uma pousada parceira, porém, sem a mesma estrutura que pagamos e queriamos ao reservar este hotel. Fica também a indignação de quase nenhum funcionário no hotel, na parte da manhã tinha apenas 1 funcionário para café da manhã, recepção e limpeza.
Stayed 3 nights in Jul 2023