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ANA Crowne Plaza Chitose by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Chitose by IHG

1 bedroom, down duvets, desk, laptop workspace
Junior Suite, 2 Double Beds, Balcony | 1 bedroom, down duvets, desk, laptop workspace
Exterior
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
2-2-1 Hokuei, Chitose, Hokkaido, 066
  • Aoba Park
    ‪2 min drive‬
  • Chitose Outlet Mall Rera
    ‪4 min drive‬
  • New Chitose Airport Onsen
    ‪6 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (up to 3 guests)

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds (up to 3 guests)

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, down duvets, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, down duvets, desk, laptop workspace

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 2 Double Beds, Balcony

Junior Suite, 2 Double Beds, Balcony | 1 bedroom, down duvets, desk, laptop workspace

Junior Suite, 2 Double Beds, Balcony

  • 57 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Junior Suite, 2 Double Beds (High Floor)

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Standard Room, Multiple Beds (High Floor)

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Suite, 2 Bedrooms (High Floor)

  • 93 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, down duvets, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Single Beds (High Floor)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ANA Crowne Plaza Chitose by IHG

Hotel with 2 restaurants, near Aoba Park
This hotel features 2 restaurants, 2 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and dry cleaning.
ANA Crowne Plaza Chitose by IHG offers 438 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Chitose by IHG. During your stay, you'll be within walking distance of Aoba Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at HASKAP The Garden, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the proximity to the airport
  • Just a 2-minute drive from Aoba Park and a few minutes from Chitose Outlet Mall Rera
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chitose hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 9:30 AM.
HASKAP The Garden – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Shikotsu Robata Grill – This seafood restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Astral – This bar only serves light fare. Open daily.
The Park Bar – This sports bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,400 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Astral
  • HASKAP The Garden
  • Shikotsu Robata Grill
  • The Park Bar

Things to do

  • Billiards/pool table
  • Gym
  • Karaoke

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 11 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1400 for children
  • Rollaway bed fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

ANA Crowne Plaza Chitose by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1008 reviews
Rating 8 - Good. 269 out of 1008 reviews
Rating 6 - Okay. 64 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dang

Stayed 2 nights in Nov 2024

8/10 Good

KANAME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段終わりに満足度は高い
一階にコンビニがあるのは大変良かった。喫煙室が一階にしかなかったので喫煙者には不便 アメニティは豊富な点は良い バスルームは安いビジネスホテル並みの設備不足はないが フロントの対応が良かったため、格差を感じた 朝食は良かった、お粥が欲しかったが値段もあるので仕方ないかと思う
Stayed 1 night in Nov 2024

6/10 Okay

Myra

Travelled with family
Liked: Cleanliness, staff & service
Nothing much around this hotel, shopping or dining. Just the one Aeon Mall across the street.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best breakfast buffet of any hotel I have ever stayed in anywhere in the world. Staff is Friedan’s helpful and professional
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Liang

Liked: Cleanliness, amenities, property conditions & facilities
The location is not in a pretty area, quite busy and noisy. The rests were Ok
Stayed 1 night in Nov 2024

6/10 Okay

Chiufang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This nondescript hotel blends in so well you may miss it when you first get there. There is an ample parking lot a half a block away. The room we got was very spacious and comfortable. The breakfast was filled with both Western and local food. There are many restaurants within walking distance. Biei is very beautiful itself especially in the fall. However there are hot springs, forests and waterfalls a quick drive from here.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay, in route to Sapporo. The facility checked all the boxes. Nice bed, hot shower, and dinner onsite.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how spacious the room was. We used the laundry room too. The breakfast had many local Hokkaido delicacies. We would come again!
Stayed 2 nights in Oct 2024

8/10 Good

Lai Yee

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and dated, the have some bidding charges also. Wouldn’t recommend to stay here!
Stayed 1 night in Oct 2024

10/10 Excellent

Siu Wang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr
The room is big.
Stayed 3 nights in Oct 2024

8/10 Good

ARIE, PARDESIA

Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel is average you can feel that it is old hotel . I didn't like that one side of the bed is close to the wall so every time you want to go to the restroom you have to make exercise and there is no lamp or outlet in this side
Stayed 1 night in Oct 2024

4/10 Poor

Yuuki

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Kin

Liked: Cleanliness, staff & service, amenities
The hotel is dated but in a good location next to Aeon Mall where there are a lot of restaurants and shopping
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Overall the hotel was great, located next to the airport in a good neighborhood. A lot of dining options within walking distance (across the street, there are 5-6 restaurants to choose from). The staffs were very friendly and accommodating to our needs, they even booked a airport ride for us the next day. Con: The only downside, they charged me for an early check-in (1.5 hrs earlier) when our room was ready. I can understand the charge if the room wasn't ready and they need to rush to clean it. But this is only my personal experience and doesn't reflect on the quality of the stay. Overall the hotel was great and we would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. We had a 2-bedroom suite. It's spacious and clean. The japanese restaurant in the hotel was excellent. There's a convenient store inside the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

8/10 Good

Setsuko

Stayed 4 nights in Jun 2024

8/10 Good

David, Laramie

Stayed 1 night in Jul 2024

10/10 Excellent

Carson

Liked: Property conditions & facilities
Would recommend to family and friends
Stayed 1 night in Jul 2024

8/10 Good

Dennison

It’s an okay place
Stayed 1 night in Jun 2024