See all properties

Grids Premium Hotel Otaru

4.0 star property

Choose dates to view prices

Photo gallery for Grids Premium Hotel Otaru

Lobby
Point of interest
Exterior
Maisonnette Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Sakaimachi Street
    ‪2 min walk‬
  • Otaru City Art Museum
    ‪3 min walk‬
  • Otaru Canal
    ‪6 min walk‬
  • Sapporo (OKD-Okadama)
    ‪51 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Family Room

  • 31.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Maisonnette Double Room

  • 17.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Compact Twin Room

Compact Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Compact Twin Room

  • 16.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • 17.5 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Compact Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Compact Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds

View all photos for Maisonnette Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Maisonnette Double Room

  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Compact Hollywood Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Compact Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Universal Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1006)
The price is CHF 84
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Hotel Torifito Otaru Canal

About this property

Grids Premium Hotel Otaru

Hotel with a full-service spa, steps from Bank of Japan Museum
Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services and laundry facilities.
Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with a safe and complimentary slippers. 43-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 展望露天付き大浴場（温泉ではありません）. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Grids Premium Hotel Otaru, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Steps from Bank of Japan Museum and Sakaimachi Street
There's a restaurant on site. WiFi is free in public spaces. Grids Premium Hotel Otaru offers its guests a full-service spa. Spa services, a vending machine, and concierge services are also featured at Grids Premium Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
ご朝食会場「NOSHH」 – On-site buffet restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Uncovered self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grids Premium Otaru Otaru

Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 268 reviews
Rating 8 - Good. 78 out of 268 reviews
Rating 6 - Okay. 13 out of 268 reviews
Rating 4 - Poor. 5 out of 268 reviews
Rating 2 - Terrible. 3 out of 268 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic bath facilities with a great view of Otaru. However wouldn't recommend leaving bags here after checking out as they weren't left in the same secure room they were placed when we arrived but out in the waiting area which was obscured from the front desk. Would use the coin lockers at the station for better security.
Stayed 1 night in Nov 2024

8/10 Good

Dirk

Liked: Cleanliness, property conditions & facilities
Good value in Otaru
Good value hotel in the center of Otaru. Business hotel with flare and good pricing. We reserved a maisonette, but would book a single-floor suite-room next time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice onsen, just a tad small the room
Stayed 1 night in Nov 2024

10/10 Excellent

ANNIE

Travelled with group
Liked: Amenities
Convenient located at heart of Otaru. Bonus with the public bath.
Stayed 1 night in Nov 2024

10/10 Excellent

YH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tzuyang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Guoying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the art museum, Japan Bank museum, and the historical rail tract. Nice dining options nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around ,Convenient store near by ,
Stayed 2 nights in Sep 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at the front desk. The only downside was the bed was not as comfy as you would thought compared to other high quality facilities in this hotel, and the bathtub in my room didn’t drain well. Great location and very new hotel.
Stayed 1 night in Oct 2024

8/10 Good

Yue Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with walking distance to tourist area. Room is modern. Decent hot bath area. Parking is available but appears limited. We didn't have breakfast but appears good healthy options.
Stayed 2 nights in Sep 2024

8/10 Good

Wai Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Amenities
Great rooms, friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

CARENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Grid Premium Otaru and I must say it exceeded my expectations in every way! The location is absolutely unbeatable—everything you could need or want to visit is just a short walk away. Whether you're looking for restaurants, shops, or local attractions, it's all within easy reach, making it the perfect base for exploring the area. The hotel itself is clean, comfortable, and well-maintained. My room was spacious for 4 pax, with modern decor and all the amenities I needed for a relaxing stay. The staff were incredibly friendly and attentive, always willing to help with any request or recommendation. Overall, I had a wonderful experience and would highly recommend it to anyone looking for a convenient and pleasant place to stay. I’m already looking forward to my next visit!
Stayed 1 night in Sep 2024

10/10 Excellent

Kai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otaru
Excellent location. All major attractions are within walking distance. Hotel is really new and clean. Limited carpark space and need to park at surrounding parking if hotel is full.
Stayed 1 night in Jul 2024

10/10 Excellent

Ka Chung Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room size is standard Japanese room size
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great onsen, walking distance to the main street and otaru canal
Stayed 1 night in Jun 2024

8/10 Good

Ami

Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with all facilities that you need. A nice bath on the 11th floor.
Stayed 2 nights in May 2024

10/10 Excellent

ISHPREET SINGH, Petaling Jaya

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took 4 rooms here and we never regret it. Please enjoy the onsen bath as well. Staff are very helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

LAY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love these hotel
Stayed 2 nights in Mar 2024

8/10 Good

Pui Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Carolyn

Stayed 1 night in Mar 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why do hot?
Very nice hotel room, but the entire hotel's air temperature is extremely warm. Unable to cool down the room and the windows didn't open, so a very uncomfortable night's sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to everything in Otaru. Clean, close to train station and good restaurants.
Stayed 1 night in Feb 2024