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Hotel Sunroute New Sapporo

3.0 star property

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Photo gallery for Hotel Sunroute New Sapporo

Property grounds
Exterior
Iron/ironing board, free WiFi
Lobby
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-1 Nishi 6, Minami-Ni-Jo, Sapporo, Hokkaido Prefecture, 060-0062
  • Tanukikoji Shopping Street
    ‪1 min walk‬
  • Susukino Street
    ‪6 min walk‬
  • Nijo Market
    ‪9 min walk‬
  • Sapporo (OKD-Okadama)
    ‪29 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Iron/ironing board, free WiFi

Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Hollywood Twin Room, Non Smoking

Iron/ironing board, free WiFi

Hollywood Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Semi Double Room, Non Smoking

Iron/ironing board, free WiFi

Semi Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Triple Room, Non Smoking

Iron/ironing board, free WiFi

Triple Room, Non Smoking

  • 25 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Single Room, Non Smoking

Iron/ironing board, free WiFi

Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room, Non Smoking

Iron/ironing board, free WiFi

Compact Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About this property

Hotel Sunroute New Sapporo

Hotel with a 24-hour front desk, steps from Tanukikoji Shopping Street
A restaurant, self parking and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop.
Hotel Sunroute New Sapporo offers 300 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. This Sapporo hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Sunroute New Sapporo, you're just a quick walk from Tanukikoji Shopping Street. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, convenience store and laundry facilities
  • Steps from Tanukikoji Shopping Street and 10 minutes on foot from Odori Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Sunroute New Sapporo also features laundry facilities, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Sunroute New Sapporo has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,100 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,430 per person
  • A restaurant

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1430 per person
  • Self-parking fee: JPY 1100 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Sunroute Sapporo
Hotel Sunroute New
Hotel Sunroute New Sapporo
Hotel Sunroute Sapporo
New Sunroute Hotel Sapporo
New Sunroute Sapporo
Sapporo Sunroute Hotel
Sunroute New
Sunroute New Sapporo
Sunroute New Sapporo Hotel
Sunroute New Sapporo Sapporo
Hotel Sunroute New Sapporo Hotel
Hotel Sunroute New Sapporo Sapporo
Hotel Sunroute New Sapporo Hotel Sapporo

Hotel Sunroute New Sapporo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 263 out of 1000 reviews
Rating 8 - Good. 505 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable stay
It was last minutes reservation, however the receptionist managed to find our reservation soonest. She assigned a very nice room, equipped with a massage chair on high floor. We stayed very comfortably. Thank you very much.
Stayed 1 night in Sep 2020

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel price and location was good. What I expected.
Stayed 2 nights in Jan 2020

8/10 Good

Jasper Karl T

Travelled with family
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff (who knew English), good location in the city, and has a convenience store attached if you wanted a snack.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is perfect. Right in the heart of the city. Bus to and from the airport stops right in front of the hotel. Staff was nice and helpful. A lot of donjbg options and shopping around the area.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Even though the property is a bit dated, location is good. Overall Good.
Stayed 1 night in Aug 2019

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement parfait pour visiter Sapporo, dans un quartier vivant.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Carol

Liked: Cleanliness
Good location with the airport bus at door step
the location is good as the airport bus to the airport is just at the door step but the hotel need to update as its dated and the bed is soft.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bad Wifi.
Good location and service, comfort bed. But hotel is quite old and need to improve on WiFi signal.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Keera, Malaysia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The air conditioning doesn't work in my room. On first day, the air blowing out is so small I can barely feel it, the air isn't cool at all. So I went down to complain, using pictures and google translate. The staff tried his best to communicate and write down in kanji for me to understand that they will fix it the next morning when we are out. Next day it work well, but after that it isn't cold anymore and we are sweating in the room. Air flow is very bad and we can't open the windows to make it better. Second thing is the toilet seats button aren't working at all.
Stayed 5 nights in Jun 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Sapporo
My first time in Sapporo. It was close to public transportation and there was a shuttle that goes directly to New Chitose Airport. The staff was ready to answer all questions. The room was not as tight as most Japanese hotels. It was clean and comfortable. Familymart convenient store was attached to the hotel. There are Lawson’s and 7-11 close by for international ATM.
Stayed 3 nights in Jun 2019

10/10 Excellent

Chua, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Easy to get around from there and rooms are comfortable. Staff service was excellent.
Stayed 3 nights in Apr 2019

6/10 Okay

C, SG

Travelled with partner
Liked: Cleanliness, staff & service
Location is not bad. At the shopping street. 2 street away from underground walkway and donki. There is a family mart just below the hotel. Only got central warmer in winter no air con.
Stayed 2 nights in Feb 2019

8/10 Good

cheah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay
Satisfied. - Staffs are very helpful especially the front reception man from Nepal who speaks good english - Location is good with a few steps walk to shopping arcade, underground shopping ( Pole Town ), underground train stations and can walk all the way underground walk way to Sapporo Station. - Suggest that the room can have more power points or usb ports for charging hand phones. As we stayed as a family, the room do not have enough power points to charge our hand phones. - One of the light bulb on the ceiling was not working. - The bathroom should have another hand railing to hold when want to step out from the bath tub after shower. This is safety Thank you Cheah Malaysia
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Marina, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Hotel is next to the “shopping street”, a lot of good food nearby. Lobby is warm and comfortable, a good place to stay.
Stayed 4 nights in Oct 2018

10/10 Excellent

NS, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Hotel is very close to Tanuki Koji, convenient stores and restaurants. The room was comfy and clean. I thoroughly enjoyed my stay here.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2018