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Mercure Sapporo

4.0 star property

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Photo gallery for Mercure Sapporo

Exterior
Shopping centre
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Tanukikoji Shopping Street
    ‪3 min walk‬
  • Nakajima Park
    ‪11 min walk‬
  • Odori Park
    ‪18 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪50 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Single Beds, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Plus)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Superior Triple Room, 3 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Twin Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Mercure Sapporo

Hotel with a fitness centre, a short walk to Tanukikoji Shopping Street
This hotel features a restaurant, a fitness centre and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Mercure Sapporo offers 285 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Sapporo. During your stay, you're just a quick walk from Tanukikoji Shopping Street. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Bordeaux
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Tanukikoji Shopping Street and 10 minutes on foot from Sapporo Clock Tower
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Sapporo.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Bordeaux – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Mercure Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hyeonmin

Stayed 4 nights in Nov 2024

8/10 Good

Su Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet home for foreign investors.
Stayed 5 nights in Nov 2024

10/10 Excellent

Huey Fang

Travelled with group
Liked: Staff & service, room comfort
Comfortable and convenient
Super convenient! Will stay here again! Walking distance to airport shuttle bus stop and commercial and shopping district.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this Hotel Great location Very good food Accommodating staffs
Stayed 7 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel with large rooms and excellent service. The breakfast was also something to looks forward to. A great way to start the day before going out to explore.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
not fancy but okay
Feels dated inside the hotel or the room. Location is a big plus. Otherwise...that's about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Min C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

CHEUK HO

Liked: Room comfort
Alright stay. At least rather convenient
Room size is okay but then probably dated a bit. Got an "old" smell throughout. Also room cleaning got some issues: found previous customer's spec in room 1214 under the bed
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels not like in Japan
Best English speaking hotel staff in my 8-night cross-country trip in Japan
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

OBAYED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great neighborhood with convenient location and access to food, shopping district. Also the breakfast has lots of options. The room is clean and big. We stayed for four nights with an awesome experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

NIXON

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

8/10 Good

davidson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Shui Khuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient as it is just 2 train stop fr Sapporo Station. It is at a busy district with lots of restaurants & shops. I must compliment your staff Karim who is absolutely helpful & cheerful. Yi Wen also very helpful in directing us to our destinations. Overall we are very please our stay in your hotel. Will definitely recommend/promote your hotel to my friends. If only there are some daily day tours conducted by your hotel or merge with some travel agency for short tours for sightseeing will be a plus for yr hotel guests.
Stayed 8 nights in May 2024

10/10 Excellent

Zhihao Geo, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to many food and service establishments, walking distance to Nijio market and in between multiple railway lines. Beautiful hotel with great facilities. Will definitely come back again.
Stayed 4 nights in May 2024

8/10 Good

Bronwyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property located 2 stops on Subway from Sapporo Station. Great selection of eating options around the hotel. Room was on the small side - shower over a bath but terrible shower head - a jet of water and not adjustable Very limited amenities.
Stayed 3 nights in May 2024

10/10 Excellent

Khinmien

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient Hotel in Susukino
Stayed 2 nights in Apr 2024

10/10 Excellent

Ampaivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Very good service. All staffs are very friendly and willing to service all time. Great value for staying at Mercure Sapporo Hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lighting was too dark in the room. Especially in the bathroom, the lightling was too dim and had yellow tint, which made putting on make up needlessly difficult.
Stayed 10 nights in Apr 2024

8/10 Good

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very comfortable and convenient location. Nice size room and good bed. Generous breakfast offered.
Stayed 4 nights in Apr 2024

10/10 Excellent

Teguh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024