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Superior Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Superior Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Junior Suite Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Portom Suite Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Portom International Hokkaido. During your stay, you'll be connected to the airport and just a quick walk from Doraemon Wakuwaku Sky Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Doraemon Wakuwaku Sky Park and 12 minutes by car from Chitose Outlet Mall Rera

Renovations + Closures

The following facilities are closed on Monday, Tuesday and Wednesday:

  • Restaurant

The following facilities are closed on Thursday and Friday:

  • Restaurant

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and multilingual staff are also featured at Portom International Hokkaido. This 4-star Chitose hotel is smoke free.

  • 171 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: New Chitose Airport Station (0.8 km / 0.5 mi)

Room Amenities

Portom International Hokkaido offers 171 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • Electric kettle
  • Luxury bedding
  • Separate bath and shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.

フレンチレストラン TATERU YOSHINO – On-site fine-dining restaurant.

日本食ダイニング 京都 下鴨茶寮-北のはなれ- – On-site fine-dining restaurant. Open selected days.

カフェ スカイライブラリー – On-site café. Open daily.

ザ・バー / ザ・シガーバー – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowmobiling nearby
  • Sledding nearby
  • Ice skating nearby
  • Snowshoeing nearby
  • Snow tubing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

  • Tattoo restrictions disclaimer
  • Indoor mineral hot springs (Japanese-style onsen)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Cash or credit card deposit required
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portom Hokkaido Chitose
  • Portom International Hokkaido Hotel
  • Portom International Hokkaido Chitose
  • Portom International Hokkaido Hotel Chitose

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.