Hotel Hills Congress & Termal Spa Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hills Congress & Termal Spa Resort

Indoor pool, seasonal outdoor pool, lifeguards on site
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Free toiletries, hair dryer, dressing gowns, slippers
Flat-screen TV
Reception hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Gym
  • Spa

Explore the area

Map
Butmirska cesta 18, Sarajevo, 71000
  • Ilidza Thermal Riviera
    1 min walk
  • Sarajevo Tunnel Museum
    4 min drive
  • Bosna River Spring
    11 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    10 min drive

Room options

Deluxe Double or Twin Room, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 Single Bed OR 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

Deluxe Triple Room, Balcony

  • 45 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Sofa Bed OR 1 King Bed and 1 King Sofa Bed

Deluxe Single Room, Balcony

  • 36 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Triple Room, Balcony, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Balcony, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double or Twin Room, Balcony, City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed OR 1 King Bed

Deluxe Single Room, Balcony, City View

  • 36 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

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About this property

Hotel Hills Congress & Termal Spa Resort

Luxury hotel with full-service spa and free water park access
Along with a full-service spa, this hotel has free water park access and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Hotel Hills Congress & Termal Spa Resort offers 260 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Sarajevo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and fridges can be requested.

A health club and a complimentary water park with waterslides are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Hills Wellness&Spa Center has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Hotel Hills Congress & Termal Spa Resort, you're just a quick walk from Ilidza Thermal Riviera. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Hotel Hills Restaurant
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Treat yourself to hot stone massages, facials or aromatherapy at Hotel Hills Wellness&Spa Center
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Ilidza Thermal Riviera and a 3-minute drive from Bosna
  • Airport and local-area shuttle service available for a fee
Hotel Hills Congress & Termal Spa Resort offers its guests a full-service spa, a complimentary water park, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Hotel Hills Congress & Termal Spa Resort. You'll have access to the indoor pool at a partner property. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Sarajevo hotel.

Hotel Hills Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, German, Serbian, Slovenian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 12:30 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Hills Restaurant

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hills Congress & Termal Spa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Airport shuttle fee per child: EUR 7.50 (one-way), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Hills Congress & Termal Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Hills Congress Termal Spa Resort Sarajevo
Hotel Hills Congress Termal Spa Resort
Hills Congress Termal Spa
Hills Congress Termal Spa Sarajevo
Hills Congress & Termal Spa
Hotel Hills Congress & Termal Spa Resort Hotel
Hotel Hills Congress & Termal Spa Resort Sarajevo
Hotel Hills Congress & Termal Spa Resort Hotel Sarajevo

Hotel Hills Congress & Termal Spa Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 82 out of 166 reviews" "
Rating 8 - Good. 49 out of 166 reviews" "
Rating 6 - Okay. 13 out of 166 reviews" "
Rating 4 - Poor. 11 out of 166 reviews" "
Rating 2 - Terrible. 11 out of 166 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sedina

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for kids
Nice, clean and fun for kids
Stayed 3 nights in Aug 2024

8/10 Good

Sheila

Stayed 5 nights in Jul 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained sheets and pillowcases, hair in corners and on the sink. Loud noisy facility. Icky Gross. We had a 2 night stay, checked out and left early the next morning.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Almir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 4 nights in Aug 2024

8/10 Good

Azem

Everting perfect
Stayed 1 night in Aug 2024

4/10 Poor

Osman, Grimes

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start with that some of the employees we came across during breakfast and dinner were good. The room we had has been worn a bit. It wasn’t cleaned daily and even when we asked the cleaning was not the best. The person at the pool named Kenan yelled and cursed at me and family and asked for a receipt for chairs and sun umbrella which you can’t get unless you pay for it. There is a huge food menu however most of the vegetarian stuff they didn’t have. Some of the waiters would say mean things about other guests in Bosnian which is completely unacceptable. Around the hotel is extremely dirty with trash everywhere. One night the waiter put someone’s coke at our table and our son accidentally drank from it, the waiter saw it and proceeded to pour it for someone else. Some of the guests at this hotel also touch everything- you have to almost police the table. It was better when I stayed here two years ago-never again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Mile

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa wellness is very good , staff very helpful ,very good rich breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

NABIL, CAGUAS

Travelled with partner
Liked: Cleanliness, staff & service
Its a resort with some time built, it is maintained but shows that years have passed. Staff is excellent and food in breakfast is good variety. Room conditions as for space are huge with the years factor in mind. Its worth the stay
Stayed 4 nights in Jul 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in May 2024

10/10 Excellent

Mirsada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 1 night in May 2024

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

ZAHID, Bellevue

Travelled with partner
Liked: Amenities
Excellent breakfast selection, so much on offer!
Stayed 2 nights in Apr 2024

8/10 Good

Mirsada

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room doesn’t have iron. That’s the only thing that needs to be improved! I highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mirsada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room doesn’t have iron. That’s the only thing that’s missing! Otherwise, I highly recommend!
Stayed 1 night in Jan 2024

10/10 Excellent

Mirsada

Travelled with partner
Best service and food we ever had! Highly recommend!
Stayed 1 night in Dec 2023

6/10 Okay

Milan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Remzo

Stayed 1 night in Nov 2023

10/10 Excellent

MANSOUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mahira

Stayed 1 night in Oct 2023

10/10 Excellent

MANSOUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2023

10/10 Excellent

MANSOUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Rachel, West Hoxton

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were fantastic
Stayed 8 nights in Aug 2023