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Swissotel Sarajevo

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissotel Sarajevo

Turkish bath/hammam, body treatments, aromatherapy, hot stone massages
Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Junior Suite, 1 King Bed with Sofa bed, View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Air conditioning
  • Spa
  • Housekeeping

Explore the area

Map
Vrbanja 1, Sarajevo, 71000
  • Bosnian Parliament Building
    3 min walk
  • Vatra SCC
    1 min walk
  • Podlugovi Station
    28 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    10 min drive

Room options

View all photos for Swiss, Premier Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Premier Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Classic Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 1 Double Bed

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss, Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed (Panorama)

Executive Suite, 1 King Bed with Sofa bed (Panorama) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed (Panorama)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swiss, Classic Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 2 Double Beds

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Panorama)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Panorama)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Premier Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Premier Room, 2 Double Beds

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Courtyard by Marriott Sarajevo

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (283)
The price is CHF 131
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Courtyard by Marriott Sarajevo

About this property

Swissotel Sarajevo

Luxury hotel connected to a shopping centre in Sarajevo with 2 restaurants
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Swissotel Sarajevo offers 218 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Swissotel Sarajevo. During your stay, you'll be connected to a shopping centre and just a quick walk from Bosnian Parliament Building. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Dining options include 2 restaurants and a coffee shop
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bosnian Parliament Building and 6 minutes on foot from National Museum of Bosnia and Herzegovina
  • Airport shuttle service available for a fee
Swissotel Sarajevo offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury Swissotel Sarajevo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Sarajevo hotel is smoke free.

Swiss Lounge – On-site lobby lounge.
Café Swiss – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
The Fusion Restaurant – This fine-dining restaurant specialises in international cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.

Languages

Bosnian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Café Swiss
  • Swiss Lounge
  • The Fusion Restaurant

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,382 square feet of conference space
  • Computer station

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Sarajevo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Swissotel Sarajevo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Swissotel Sarajevo.

Property is also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Swissotel Sarajevo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 283 reviews" "
Rating 8 - Good. 45 out of 283 reviews" "
Rating 6 - Okay. 20 out of 283 reviews" "
Rating 4 - Poor. 14 out of 283 reviews" "
Rating 2 - Terrible. 10 out of 283 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent complementary upgrade
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

SANJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a central location close to everything! The room views are amazing and the entire staff more than amazing! An excellent stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Emsa, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, the hotel is new, the rooms are very clean, great coffee and sweets at the lobby caffe, shopping and city center close. This hotel doesn’t serve any alcohol or dining options within premises. There are good restaurants around, walking distance.
Stayed 1 night in Aug 2024

2/10 Terrible

faisal khaled

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this hotel thinking it would be quiet at night. Unfortunately, despite my room being located on the 14th floor, the thumping music outside which started around 9 pm and lasted until 3 am. We requested a room change but we were informed the hotel was fully booked by the manager, yet there was online availability. Even our cancellation request was denied. In this regard the manager was not helpful at all. Definitely, we would not use this hotel again.
Stayed 4 nights in Aug 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 5 nights in Jul 2024

10/10 Excellent

Ljiljana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Everything was jyst top notch! Service incredible, food, hotel condition, the real 5* property! Oh, don't let me forget amazing pool and even better young people that works there! Thank you everyone for this short but amazing experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

SHEN-RU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s not goodbye. We will see you soon ◡̈
Hasan and Selma (Front desk) and Edin K. and Amar (2 floor restaurant) were exceptional. They went out of their way to make us feel welcome and comfortable. Well done team and you should be very proud. We cannot wait to come back! Best wishes, Shen-Ru (room 2001)
Stayed 2 nights in Jul 2024

10/10 Excellent

Ali, Jeddah

Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Ali, Jeddah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 5 nights in Jun 2024

10/10 Excellent

Emin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the amazing team at the hotel
Stayed 5 nights in May 2024

10/10 Excellent

Abdulwahab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
كان الفندق رائعاً من حيث الموقع والنظافة والخدمة وتعامل الموظفين والغرفة واسعة ونظيفة ومريحة جداً !! إلا أن هناك ملاحظة مهمة وهي وسائد النوم لم تكن مريحة على الاطلاق ما عدا ذلك فكل شيئ جميل ورائع عبدالوهاب الحقان / دولة الكويت
Stayed 2 nights in May 2024

10/10 Excellent

AMIR, BOSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, immediate helpful service whenever requested, outstanding hotel and perfect walkable location.
Stayed 4 nights in May 2024

4/10 Poor

Orisley

Travelled with group
Don’t deserve 5 stars. Expensive, dirty bathroom, stained couch in the room. No shampoo in the shower. Not fresh breakfast and limited variety
Stayed 1 night in Dec 2023

10/10 Excellent

Vahid

Stayed 10 nights in Dec 2023

8/10 Good

Muhammad

Stayed 1 night in Dec 2023

10/10 Excellent

Midhet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

noyan

Stayed 3 nights in Nov 2023

10/10 Excellent

ELVEDINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and very nice location and view from the room. Would come back again
Stayed 2 nights in Nov 2023

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort
Beautiful luxury hotel!
Beautiful luxury hotel. View of Sarajevo is gorgeous. Couldn't stop looking out the window. Staff friendly and helpful. One of the most comfortable hotel beds we have ever slept on. Will definitely stay here again on next visit to Sarajevo.
Stayed 2 nights in Nov 2023

6/10 Okay

Karen Kathleen, landrum

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here many times. This will be the last, the bathroom was dirty. The cabinets need to be replaced in the suites . Breakfast is still very good, but not the rooms .
Stayed 3 nights in Oct 2023

2/10 Terrible

Arshad, Pickerington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023