voco Saranac Lake NY Waterfront, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for voco Saranac Lake NY Waterfront, an IHG Hotel

Exterior
Bar (on property)
Lobby lounge
Exterior
Premium bedding, down duvets, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking included

Explore the area

Map
250 Lake Flower Ave, Saranac Lake, NY, 12983
  • Pendragon Theatre
    ‪3 min walk‬
  • Lake Flower
    ‪8 min walk‬
  • Saranac Laboratory Museum
    ‪11 min walk‬
  • Saranac Lake, NY (SLK-Adirondack Regional)
    ‪14 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Lake View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Lake View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Lake View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Town)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

voco Saranac Lake NY Waterfront, an IHG Hotel

Lakefront hotel with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space and concierge services.
Voco Saranac Lake NY Waterfront, an IHG Hotel offers 93 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Saranac Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Voco Saranac Lake NY Waterfront, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Adirondack Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym, rowing/canoeing and motor boating
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 1-minute drive from Lake Flower and 12 minutes from Lake Placid Center for the Arts
  • Dogs welcome for a fee (restrictions apply)
Voco Saranac Lake NY Waterfront, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 3200 square feet (297 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly voco Saranac Lake NY Waterfront, an IHG Hotel. Self parking is free.

This 3.5-star Saranac Lake hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Voco Saranac Lake NY Waterfront, an IHG Hotel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 70 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 35 for adults and USD 15 to 25 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Saranac Waterfront Lodge
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel
Saranac Waterfront Lodge Trademark Collection by Wyndham
voco Saranac Lake NY Waterfront, an IHG Hotel Saranac Lake
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel Saranac Lake

voco Saranac Lake NY Waterfront, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 665 reviews" "
Rating 8 - Good. 165 out of 665 reviews" "
Rating 6 - Okay. 54 out of 665 reviews" "
Rating 4 - Poor. 21 out of 665 reviews" "
Rating 2 - Terrible. 17 out of 665 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Stayed 2 nights in Oct 2024

10/10 Excellent

Hosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was beautiful and we loved the location. It was close to town and we enjoyed several restaurants that were wonderful. The front desk staff was a little cold and not very welcoming. They addressed our needs but we almost felt like we were bothering them. The restaurant on site needs a lot of work. Nice lake views but the food was awful, over priced and they were very understaffed. They need to step it up to compete with the local restaurants near by. We will definitely come back as we loved our accommodations and the area.
Stayed 2 nights in Oct 2024

4/10 Poor

Lisa

Stayed 2 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremie, Princeton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, great in Harvard square
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern room with good bed. Biggest complaint is thin ceilings that telegraph every noise from room above. Rude stomping woke us up at 1:00 am. Bring your white noise and earplugs.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff needs training in friendliness, smiling and caring about customer. All we’re lacking in the staff we were in contact with
Stayed 2 nights in Oct 2024

8/10 Good

Christina

Stayed 3 nights in Oct 2024

6/10 Okay

Jarmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but some service issues.
We had booked a room with a lake view. Got a room on the opposite side facing the highway and some houses. The lady at reception was very sorry and helpful but they did not have those rooms available. She got us a room with partial lake view and arranged a reasonable discount. Breakfast was good and big, but the service in the restaurant was not good. We also had not been given the breakfast vouchers so had to go back to get them. The place is nice and beautiful, but the staffing and service processes could be improved. We also had some bad luck with them having a loud wedding party that night, some loud people in the courtyard under our window till about 1am, and then somebody taking a dog out at 3 am, barking for a long time until another guest started shouting at them from his window. This was not quite the experience we were expecting.
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
We were able to keep our boat at the docks and let us park the trailer in the parking lot.
Stayed 2 nights in Sep 2024

8/10 Good

Anupam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned despite repeated request.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
My fiancé and I enjoyed the stay immensely and liked all the extras that were available and the proximity to all the places we wanted to visit. The view from the boathouse was stunning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dan

Stayed 1 night in Aug 2024

10/10 Excellent

Amiee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were great. Staff were wonderful. Our only complaint would be the noise. You can hear everything! We ended up using a noise machine we brought with us. A couple staying across from us brought a box fan.
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jenna

Stayed 2 nights in Aug 2024

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Amenities
Very satisfied with my stay at the hotel,
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot. We enjoyed our time, we did happen to stay during a transition to new ownership, so restaurant was closed. Wish we could have seen it in full service. Views are great and staff are very helpful. Saranac Lake is great for families
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great options in exercise room. Pool and hot tub were enjoyable as well. We appreciated the outdoor space options to view the scenery. There were kayaks to rent from a local business next to the hotel, and a fun ice cream stand right off the property's parking lot. Definitely would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

James

Disliked: Property conditions & facilities
They allow barking dogs in the rooms!!! I don’t want to sleep in the same bed as someone’s dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I will be back for the next stay. Recommended. 5
Stayed 1 night in Sep 2024