2/10 – Ungenügend
DALE
Mit der Familie gereist
6. Jan. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The whole room was dusty. The curtains not hung up properly. The fridge was filthy it was growing spores. The door lock on the top was broken. The key card was tricky to use had to call multiple times to get help. The table and chairs had to be wiped clean. The remote was dirty. Lamps so dusty. The bathroom mirror was spotted and smeared. The tap was caked with gunk. The toilet bowl ring was filthy. The shelves in bathroom very dusty. They had 2 towels 1 hand towel and 1 face clothe. When I called to ask for a mat for the shower was told to use the other towel. Then I asked for another hand towel, face clothe and bath towel was told he would have to wash and dry them and bring them up later. Then the 2 nights we booked we had very noisy neighbours. We asked if there was a noise regulations. They played their music all night long and using fowl language and just being loud, nothing was done about it. Apparently not! When we checked out and I reported again about the noise I was told they paid for their room???? We paid for our room too??? and have been repeat customers. Also they advertised breakfast, you got a muffin wrinkled apple and a juice box in a bag.
We Will not book this hotel again.
DALE
Aufenthalt von 2 Nächten im Januar 2025
